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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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  1. Clover currently always fractions of cents ending in .5 up. A common, and more accurate, method of rounding called Bankers Rounding will round .5 up for odd numbers, and down for even numbers. So 1.5 cents rounds to 2 cents, and 2.5 cents also rounds to 2 cents.

    Please allow the tax computation method to be changed to Bankers Rounding. This can be done per account, going forward, and should not affect historical calculations since it's only used to calculate the amount of tax to be paid at the time of sale.

    Here is a website explaining how this works: …

    2 votes

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    0 comments  ·  Taxes  ·  Admin →
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  2. WE NEED 2 BUTTONS! BEEN ASKING FOREVER
    TO GO ORDERS MUST HAVE 15% GRAT
    PARTIES OF 6 OR MORE MUST HAVE 18%

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  3. You need to build a PAY IN / PAY OUT button directly into Clover - we shouldn't have to use another app to track pay in and outs. Pay ins and out are common practice and Clover should have a button for this.

    2 votes

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  4. Apply an option to check the balance of Cash Benefits in the EBT payment method

    2 votes

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  5. On the Station Pro, when the merchant copy of the receipt is printed for the customer to sign, it only shows the total of the bill. Previously the merchant copy of the receipt would be itemized to show the individual items that were order and the cost of each item. Is there anyway this can be brought back?

    2 votes

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  6. Expired Authorizations should be moved to a separate list so when I view my Authorizations, only active ones are listed together. And I agree with the other recommendation that there be a notification when an authorization is about to expire.

    2 votes

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  7. We are a church. We get checks in mail. We want to retrieve customer name in the virtual terminal, select the inventory item, select payment type, enter the amount and send receipt.

    2 votes

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  8. Today Restaurants aren't either QSR or Full Service. There are many that are both. In the Clover Station with Customer Facing Mini configuration in QSR Saas, you can "Skip and Print" a card payment receipt with a tip and signature line for the times payment is made at the table instead of the Mini at the counter. In these cases, the tip is edited from the amount indicated on the receipt by the customer. In essence a combination of both counter and table payment options on the same device. This feature is not available in the Clover Station Pro configuration…

    2 votes

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  9. Have permissions for employees on which discounts can be used. Instead of all or nothing.

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  10. I would like to request a feature. When we do discounts, we offer a discount for veterans and police that covers the sales tax in our county (6.75%). I would like to request removing the whole number requirement and allowing us to put in a 6.75% discount for our front line heroes.

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  11. Have the payment options per guest available. Discount, split pay, etc.
    * Once guest 1 checks out ability to add to other guest order.

    2 votes

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  12. Cards shoupld be groued by Credit or Debit Card. If they are debit, regardless of if it is Visa, Mastercard, etc. it should be grouped as Debit Cards. Credit Cards should be grouped by card type. The rates are different in some cases when it is ran as debit or credit.

    2 votes

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  13. Merchant would like some sort of note to add to virtual terminal payments outside of order note for HIPAA plans

    2 votes

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  14. We often need to remove taxes but I want a verification pop up. This will make sure we are only removing taxes on orders that pertain and not accidentally removing them on an order that does not apply.

    2 votes

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    0 comments  ·  Taxes  ·  Admin →
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  15. 2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  16. We would like for the virtual terminal on the dashboard to have the filter of a device on the reporting app for it to be able to have the name changed under devices

    2 votes

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  17. instead of having to ask the caller for their card again the client would like to be able to edit they amount that was originally pre-authorized in the authorizations app

    2 votes

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  18. I had a situation where an employee gave a customer a correct amount cash refund but had trouble completing it on the Device due to getting busy and just forgot about it. She turned in the appropriate paperwork to me in my office. However, when i went to the transaction to refund it the option was not available to issue the refund.

    2 votes

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  19. When payment is partially paid, admins can be able to remove items that wasn't paid

    2 votes

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  20. 2 votes

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