1116 results found
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One Dashboard - Multiply Companies
I have one main company and there's 3 different branches. Different prices and different menus. Main company is the same - banking wise. I would like to see the clover dashboard operate similar to Quickbooks online. You log into one dashboard and have the option to select one of your companies and see individual sales and run individual reports.
12 votes -
remove telecheck transaction from dashboard
Merchant would like to remove/delete telecheck transaction from the dashboard for accounting purposes. When a check isn't scanned successfully or if the wrong option is selected. The system assumes the check will be physically deposited that same day, so it adds it as a sale on the dashboard. Most merchants don't do that. They will rerun it and then their sales are incorrect for the day.
2 votes -
Clover app should allow ordering ahead like web browser
Clover app says there is an option to order ahead, but it will not allow ordering ahead outside of hours of operation, which is the whole point of ordering ahead to schedule order for pickup during open hours. However, accessing the online store through a web browser does have the appropriate/expected functionality at all times allowing scheduling of orders for future days/times. This is very confusing to my customers losing functionality when using the app vs. the web browser. The app needs to allow the same functionality for ordering ahead that is offered in the browser.
3 votes -
Allow Individual Cash Logs By Employee
I'd like to see the ability to have each employee have their own cash log. Each employee would start the day with a set amount and any cash transactions performed while logged in as that employee add/subtract to their total. At the end of the day, Clover would give a final total of tips to be paid out from that employee's individual cash total.
2 votes -
Per Device Default Order Type
It would be great to have the ability to set the "Order Type" default per device.
For example. The Clover Station in the bar defaults to "Dine-In" while a Clover Flex is used outside for Curbside orders without having the user have to change the order type on the Non-Table Order or the Register App each time an order is done.
This would allow flexiblity to have some Flex Units default to "Curbside" or "Special Event" if they are used for outside catering.
12 votes -
Naming a Bar-Tab
There needs to be a quick button for naming a bar tab. Using the notes function isn't an efficient use of time and time is money when you're trying to knock back a line of thirsty customers. Please Fix.
17 votes -
Break down Quantities even further than Categories
There is only an option to add quantity of items to categories. However, businesses with a lot of products, would have to have a lot of different categories in order to keep stock up to date. There should be a way to add quantities to labels, so we can break it down even further.
1 vote -
Gift cards should be applicable for online orders
Currently gift cards can only be used in person. There is no option to use digital gift cards online. We are curbside only right now so customers cannot use gift cards. Customers should be able to input digital gift cards online.
24 votes -
Remove Orders despite being paid.
I want to remove orders that were paid because when there's an issue on an order and the payment was taken, you cannot remove it, especially when the payment was with cash.
2 votes -
Inventory and Register app to handle Kegs / Multiple Ingredients
For premises that sell Pints and half Pints it would be ideal to have one central stock item (keg) that Pints / Half Pints could be sold from. The same would go for Cocktails: 1 item in the register that is made up from multiple items fro inventory
1 vote -
Category column in inventory excel
There should be a column in the inventory excel sheet that shows the category!
I would like to filter my items in my downloaded inventory excel sheet and cannot do this. It's a simple thing that surprisingly is not there already.
9 votes -
Would like to be able to see the total dollar amount of inventory items
I thought at one time I was able to see the inventory totals.
9 votes -
Editing COLO transactions
When an online order comes in with a note that says "extra bacon" instead of being added as a modifier that adds price in the transaction, merchants would like to have the option of editing or adding (items, modifiers) to the same transaction, in order to obtain and charge the real price.
2 votes -
Export / Import Alternate Item Names
Merchants need the ability to export Alternate items names and import into inventory. Currently when an inventory is exported into spreadsheet the Alternate Item names do not import back into the inventory.
4 votes -
Would absolutely LOVE color coded tables for sections
Would be helpful to be able to highlight or color code tables on the dining room set up to help servers know what section is there's.
5 votes -
Add an enhancement to identify the monthly billings from Clover by MID/TID or Clover serial number instead of or along with the contract #
We are boarding more and more national account merchants that have multiple MIDs and one bank account with Clover. I have one customer that will have 62 Clovers and another one with 24 Clovers upgrades from VX680. If they enable wireless manager then head office will manually have to look up each MID in dashboard to find the charges. This is very time consuming and creating customer dissatisfaction. It would be great if Clover could email a monthly statement or report to customers that shows the contract #, MID/TID or Clover serial number for the monthly billings or add the…
4 votes -
Initiate an order from device to DoorDash Drive
The ability for an order generated from the device to be able to be assigned to a driver from DoorDash Drive.
1 vote -
Stock Count leave inventory as the ticket goes to kitchen NOT waiting for payment.
We take many orders over the phone. Taking payment over the phone takes more time and I am charged more for manually entering cards. We prefer payment when the order is picked up in person.
Example
We have 6 lasagnas to sell. We have and order come in for 3 lasagnas to be picked up at 6pm still waiting for payment to be collected at 6pm. In the mean time we have four other orders wanting lasagna. The computer says there are still 6 lasagnas when truly there is only 3. And the 4th person is out lasagna. Creating sad…1 vote -
Customer display does not reset when no receipt is issued
On the order receipt selection screen after payment is tendered, if you don't select a receipt option & just click 'done' the customer display remains on the last order until the next order is tendered for payment. The screen needs to reset regardless of the receipt type being issued. Clicking 'done' without selecting another option should be interpreted as 'no receipt'. Clover Station Duo.
1 vote -
Billing & Statements assign permissions by employee role
Currently, the billing & statements options are only viewable by owner & admin roles. We have created roles for our finance team that gives them access to reporting only & nothing else, but there is no option to give them access to statements without making them an admin.
1 vote
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