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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. 3 votes

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  2. Merchant would like the ability to enter quantities for the modifiers, at this time the option is only available for items

    3 votes

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  3. Ability to filter and see all open orders under orders tab on web browser

    3 votes

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  4. Have the ability to either enable tax on each item separately on the receipt or combine tax in the settings.

    3 votes

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  5. When viewing transactions in the dashboard it would be a huge help to have the ability to filter by Card Transaction Type. If we could separate Auth vs Pre-Auth it would allow us to determine how a transaction was processed and ultimately understand the timing of the funding. Sometimes when batches are not matching funding it is because a transaction went faster, typically when merchants are presenting the tip in various ways across different devices (tip on receipt vs tip on tablet.)

    3 votes

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  6. Add Order Details of items column to payment screen of 2018 as it was on original Station now replacement with column with EMV entry and manual card entry option.

    3 votes

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  7. Can we please add the instructions for customers on what app to download for rewards on emailed receipts?

    3 votes

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  8. When merchant uses a custom tender to accept a sale (such as lottery) the amount is accepted as CASH, but does not show the actual amount of cash that was accepted.
    This is needed to know how much to give back to the customer as change.

    • If he uses the tender button it keeps track in the payments report to show him the amount he is accepting for lottery
    • If he uses the cash option it totals all of the cash payments instead of separating the amounts just paid as the custom tender( not allowing to keep track of just…
    3 votes

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  9. 3 votes

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  10. Instead of having to inventory all items in the closet er pos. I think we would benefit greatly from a countdown of saleable high dollar items and specials.
    We currently use orca fo or end of month inventory but an ability to monitor a handful of line items closely would be great.

    3 votes

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  11. Employees need to be able to have more than one role assigned. Again for accounting purposes. Every Restaurant has employees that work multiple roles. That way when I print out an employees hours to pay them Im able to see the role they clocked in as.

    2 votes

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  12. The new Retail Growth Plan has "Printer Labels" within the Inventory, and it is confusing for retailers that want to print barcode labels. Please update the plan to change the verbiage and/or to enable merchants to print barcodes/labels for retail.

    2 votes

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  13. It would also be nice for menus to have time frames. Lunch is available Tuesday through Thursday 11 - 3 and brunch is available Sat & Sun.
    Not sure why i am able to create multiple menus if I cannot change the times...

    2 votes

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  14. 2 votes

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  15. Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.

    2 votes

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  16. When someone orders a double, I’d like to be able to just double the price of the liquor selected. Since every alcohol has a different price, my only option is to make a unique modifier for every single bottle of booze, instead of just 1 modifier that has a variable price depending on the item being doubled.

    2 votes

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  17. should be able to increase prices on everything including group modifiers and not just on items,
    also be able to duplicate online menue across locations

    2 votes

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  18. Greetings ,
    this is lilian from Slopey Joe ,
    i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
    Its regarding our business ours and edit information but mainly about the hours.
    we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…

    2 votes

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  19. Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.

    2 votes

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  20. I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…

    2 votes

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