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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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591 results found

  1. custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed

    2 votes

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  2. Hello-

    I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.

    For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.

    2 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  3. food preparation time should be the cutoff time for online orders

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  4. The printer setup needs a setting to be able to have each Item print out separately instead of having them all print on one bill and adding a line below each print. There is an APP name smart print that allows you to do that on the clover app Market but that APP has way too many bugs.

    2 votes

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    1 comment  ·  Hardware  ·  Admin →
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  5. The kiosk should upsell on items as clover.com and Sales info states it does

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  6. Add employee pay rate with the ability to vary by location.

    2 votes

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  7. I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  8. Most of the top level restaurant per terminals have the ability to press a button to add or remove and that will bring up a pop-up option for different add-ons. This is what we need.

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  9. With the new Station Duo, when the customer inserts or taps their card, the pre-auth/pay window does not automatically show up on the station window allowing the client to pre-auth the card, it rquires extra input.

    2 votes

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    Not at this time  ·  Aron Clark responded

    Thank you for your feedback on the Station Duo pre-auth capabilities. Given the card slot is only available on the customer facing device we have explicitly designed the system to require an instruction from the merchant facing device to open a pre-auth and start the customer facing device to take payment. Currently, we are not planning any changes to this workflow.

  10. I need price roll up without having to make a new modifier for additional items. Price roll-up to combine the costs of multiple items into a single line item with a consolidated price. The primary purpose is to simplify transactions for customers by hiding complex breakdowns and presenting a clean, unified total on receipts. Example; a Burger cost 10.99 and below it says
    Bacon $1.00
    Cheese $1.00
    Onions $1.00
    Mushrooms $1.00
    Avocado $2.00.

    With Price Roll Up it will show on the receipt Burger 16.99 and below it will show
    Bacon
    Cheese
    Onions
    Mushrooms
    Avocado

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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  11. Menu bottons should be able to have full colorful and color options need enlarged.

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  12. In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  13. We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  14. I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  15. The chef has a better understanding of which food items are available during the day. Can we please add functionality that would allow the kitchen to 86 an item from the KDS rather than going to a station/flex/mini.

    2 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  16. We are paperless and do not print receipts. The only option we want to show on the forward/customer facing kiosk is "No Receipt, Email Receipt, Text Receipt." There should be an option to customize what options we offer for receipts.

    2 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  17. Please add a clock to the KDS screens so the kitchen staff can always easily know what time it is just by glancing at the screens. My screen shows the time as a screensaver when it’s slow, but when we’re busy we just see the tickets with no way to know what the current time is.

    This is useful for rake/out orders that a setup for a specific pickup time. Example “Susan 7:15pm pickup” I should be able to look at the screens and have a small clock somewhere so I can easily keep track of time.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Make label printers work like any other kitchen printer. They need to be network printers where print labels are used to fire prints. It should support both types of labels, die cut and linerless. Also, labels should be able to be printed from KDS.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. When Applying discounts it discounts the whole ticket. We would like to be able to apply our military discount to just the veterans meal and not the whole ticket. Please and thank you!

    2 votes

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  20. employee reports to show all delete and discounted items

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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