569 results found
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Ability to 86 items online but leave on in store
When we are beginning to run low on a product, it would be nice to turn off the item online only. A recent update took away the toggle that could disable the item online and now we can only mark it as out of stock across all menus. We'd like to turn off online first since we cannot clearly communicate low stock to online customers.
2 votesThank you for submitting your Idea to UserVoice.
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NO SALE Button for bars
We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.
2 votesHello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!
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Color coding menu options
Currently, the colors are assigned automatically and aren't helpful. For example, a Hot drink option button would be HOT and we would choose blue buttons for Cold drinks.
Also, we NEED two order tickets automatically printed. we have to waste too much time pressing more options and pressing print order.
2 votesThank you for submitting your Idea to UserVoice.
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Restore Item Report options
The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.
This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…
2 votesThank you for submitting your Idea to UserVoice.
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Category Reporting from head categories, not subcategories.
Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.
2 votesThank you for submitting your Idea to UserVoice.
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On-Line Ordering Accept Gift Cards and Promo Codes
The online ordering site should be able to accept gift cards for payment and/or promo codes a business is offering.
2 votes -
3rd party Reservations integration
Connects Clover merchants to millions of active diners already booking through these platforms
2 votes -
Bulk price change actions
Owners often ask for an easy way to increase all items in a specific category by a set amount or %
2 votes -
Hide categories
E.g., expired menus/specials/categories
2 votes -
Online Orders not syncing with POS inventory counts
Currently our online store does not sync with our POS when there are low counts on items. It recognizes 86 or sold out items automatically but NOT counts. This is detrimental as we have orders coming through in real time both in store and Online. Meaning we often oversell items on line that are sold out- IE - We have 2 turkey sandwiches left but someone can order as many as they want online. Please fix this!
2 votes -
"Re-order" button for Bars
Highly requested by Bars - to be used to repeat an order for tabs rather than adding all the same items again.
2 votes -
Make it an Option for "Whole Table" on Kitchen Ticket
Can we make it an option to remove or keep the "Whole Table" on the Kitchen Ticket, please?
I can understand why some restaurants need it, but at the restaurant where I work, we do not want it printed.
Thank you very much.
2 votesThank you for submitting your Idea to UserVoice.
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happy hour
Make happy hour available for essential and up for free
2 votes -
CUSTOM MODIFIERS
THE CUSTOM MODIFIER SHOULD HAVE THE OPTION TO ADD PRICE, SAME AS A CUSTOMER ITEM.
THEY'RE SPECIAL OCCASIONS WHEN CUSTOMERS ASK FOR SPECIFIC ORDERS THAT AREN'T SET MODS AND ITS EASIER TO RING UP THE ORDER WITH A CUSTOM MODIFIER WITH AN OPTION TO ADD PRICE.2 votes -
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Please you need to add back service charge to pop up automatically when my employee hit pay on clover system
just opened a new restaurant, but I don’t see the service charge pop up automatically when I hit “Pay.” This feature works correctly in my other three restaurants. I contacted Clover Support, and they told me that the new updates no longer include this feature. Please add this feature back.
2 votesThank you for submitting your Idea to UserVoice.
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Exchange Option
This is more of a complaint/suggestion, not an idea. Our business has the gold plan - Restaurant plan, but we are not a restaurant, although we utilize a lot of the same Clover options included with this plan. We are a ******** bar/tasting room that also sells merchandise. Many times a customer will purchase an item, let's just say it's a shirt, and they come back the next day or next week because it's the wrong size. On the Restaurant plan, you cannot complete an Exchange, only a Refund. So we have to refund the guest's form of payment to…
2 votes -
Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
2 votes -
Order Date and Time - For Catering
When we take catering order via phone or email or even in-person, we need the ability to specify the date and time of the delivery or pick-up, and this can be in the future a few days or a few week later.
Additionally, if we can also have an option to specify up the prep date, that will be helpful, so, the orders can show up on top of the order list and print the kitchen ticket, on the day of the preparation.
2 votesThank you for submitting your Idea to UserVoice.
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