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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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298 results found

  1. NY State has arcane sales tax rules. It would be nice if sales tax could be charged to taxable items and not to non-taxable items automatically, depending on which revenue class the item belonged to. All current workarounds are impractical.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  2. There should be an option in the settings to show the modifiers without showing the price of the modifiers on the receipts.

    I don't want my customers to see the prices of the modifiers but only the modifiers and the total cost of the product.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  3. We are a grocery store that also do wholesale business, so we need to making transactions on Clover dashboard for better navigation.
    Clover is not yet built to fit larger grocery business needs.
    Hope to see a better Clover to fit our business.

    1 vote

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  4. Allowing the merchant to turn off the customer facing small screen on the P550 receipt printer or allowing them to display their logo at all times even when items are being added or not to show transaction items being listed. Merchants have requested this ability to customize this screen more.

    1 vote

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  5. Is it something that can be looked into being done? As of right now, it all looks like it's in-house sales, which is working, but we have some special events, different on-site locations, and to-go that can order off our regular menu, and we are looking to see what those sales do in conjunction with what the main restaurant is doing. For example, a report that would show the sales for a specific night. So we can see the breakdown per night that 50% was deck sales 25% To Go, and 25% was Main Restaurant. We separated our deck, main…

    1 vote

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  6. Many times same customer has to enter email each time they come back and slow it slow the line up.

    Square and Toast does this

    1 vote

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  7. while using the register and clover dinning app to place a order it is notice that the search bar option is not visible and I would like for that feature to be visible while placing the order

    1 vote

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  8. I just bought clover system and it missing a very very basic option. We sell some items by weight in Lbs. But the weight in POS is only 1 decimal and we can not manual punch in less than 1, 2, 3 lbs. Like some time the way of an item is not round figure like 1.2 or 2.4 lb. So we are stuck with that.

    2 votes

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  9. Can we make Thermal Kitchen Printers? The tickets would be easier to read and less expensive as ink wouldn't need to be purchased.

    4 votes

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  10. Please reverse recent tipping update. Please remove the dollar amount that appears with tipping %. I would like to see %'s only and no dollar amount on the tipping screen please.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  11. I need a printer that can print in both languages on the same kitchen ticket. This requirement of a dual language ticket is needed because of the racial composition of staff in my international kitchen. I have both Chinese speaking and English speaking staff and that is what both languages needed to be on the same kitchen ticket. Even my previous 10-year-old POS can do that.

    8 votes

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  12. This probably applies to the web interface more than the devices, but I don't see any way to bulk switch my inventory items from Manual Availability to Automatic. Unfortunately the previous owner of the business set everything to manual and left it, and I'd prefer not to go through each of 500 entries and switch them,

    1 vote

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  13. Merchant wanted an option to let the employees select the role they are doing int that specific day

    1 vote

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  14. My device charged a customer a duplicate charge while on offline mode, I had to go in and manually refund because the system did it on its own. Only swiped the card one time and entered a signature once. The transactions are 1 second apart for duplicate charges so it must have been the system.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  15. Allow the option to save an open order on the Clover Go App. This way you can open the saved order in the Station to checkout customer.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  16. Would like the ability (within the same Merch acct), to assign specific users / to specific devices. Hence those users could / would only be able to log into and use those certain devices. And potentially have device specific settings / configurations would be nice as well. Custom settings, backgrounds, adjust / edit specific sounds and correlating volumes for those sounds, and so on....

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  17. I work for a University and we use the flex and mini's on our campus. Unfortunately, we have to have a private certificate deployed on the app and so we are unable to use the wi-fi...I would love to see that change.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  18. add expiration date with alerts

    1 vote

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  19. I travel around and sell which is why I chose the Clover "GO".

    In the Clover Go app, I would like to be able to select from my preset tax rates at checkout, as I have multiple sales tax rates I need to apply depending on the tax region I am in.

    Current G2 app appears like it can, but the rates cannot be interacted with. G1 app does not show any other tax rates other than what is applied to the item.

    3 votes

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    1 comment  ·  Clover Go  ·  Admin →
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  20. Hi Clover team - this is Mark with Fiserv. The Clover Go G1 and G2 mobile apps should have a section to enter in address information. Especially when merchants are keying in transactions in the app, address verification is very important to avoid risks of disputes and chargebacks. Is this a feature that is coming?

    3 votes

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    0 comments  ·  Clover Go  ·  Admin →
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