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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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266 results found

  1. Merchant wants the alphabetical order for the customer options in the register app

    4 votes

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  2. It would be nice if the Clover Station can remain open for the day instead of 30 minutes max.

    1 vote

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  3. I would like to have a tabletop kiosk similar to Ziosk, we do not have wait staff in our restaurant because 1. it is hard to find employees and 2 we like to be contactless when possible. We are currently using QR codes on the tables, but the ordering website is a bit confusing for some. Having a kiosk to put on the tables would be great for our older customers, and and a great contactless way of ordering which is extremely important in this Covid world.

    2 votes

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  4. Having to wait to invoice a customer until I'm at a desktop is not only inconvenient but completely redundant to why I purchased the Clover Go in the first place. This is not mobility and is not simple. Fully regretting leaving square. .03% is not enough of a savings to make this inconvenience "worth it".

    3 votes

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    1 comment  ·  Clover Go  ·  Admin →
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  5. Merchant would like to have the online order to follow the same sequence of the orders that are assigned by the device

    2 votes

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  6. The merchant would like the out of paper/print failure notification to be made more noticeable and intrusive as the current notification is too subtle and they do not notice it right away.

    1 vote

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  7. I need to export list of our items that includes the "category" attribute. When I export the inventory from the dashboard i am not seeing the category column.
    Why would the "category" attribute not be part of the items export?

    2 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  8. When closing out my batch it prints batch totals to all devices. Want option to close out all devices but only print batch on one device

    8 votes

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  9. If an item is not entered into the system and an employee is trying to ring it out, it does not give an alert. It still has the same scanning ring. In VERY small font it says "you do not have the permission to enter this" or something to that effect. It would be nice to have a different "error" sound for things that were scanned, but not actually " rung up". Or have LARGE font that the item wasn't rung up.

    3 votes

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  10. Merchant would like to be able to upcharge according to the order type. Example: Dine In $0.00, Take Out +$1.50 to the overall order

    3 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  11. Some times card reader stop working, rather than replace full system, you should be able to add a clover go device

    2 votes

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  12. Tax Exemption rules at the terminal. We are unable to achieve tax compliance using the Clover device. In Canada for food and beverage there are tax exemption rules that need to automatically be applied.

    We are a bakery and we offer freshly baked goods. If a customer buys 1 item, full tax rules will apply. If a customer purchases 6 or more baked goods, the baked goods become tax exempt and do not collect taxes. But if there is a non-baked good item in the cart, such as a drink taxes will be fully applied to the drink item only.

    2 votes

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  13. Is it possible to arrange categories based on a specific device and not have the categories the same across all devices?

    2 votes

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  14. Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping

    1 vote

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  15. When a merchant has order types enabled (i.e. Dine-in, Delivery & Pick-up) the delivery option/CNP transactions should automatically print a receipt with tip line - when Dine-in and Pick-up are selected (CP Transactions) tipping on the Pin-Pad should be the primary tipping method.

    Working with a QRS Pizza delivery shop on a duo that wants in-person tipping on Pin-Pad and a printed receipt with tip line for delivery orders.

    Thank you!

    1 vote

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  16. Please make available the option to set homepage on Clover web browser.
    There's an option on the menu of the browser but does not work.

    2 votes

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  17. Merchant and sales agents before were able to see the upcoming releases in the dashboard. They would like to have this option back as this will help them identify new training opportunity and new feature they have been expected to be added.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  18. A report that shows all details from a transaction (name, date, time, employee, SKUs, qty, tax, total, auth code, etc.) so that you can see what each transaction looked like and pull data from it for external systems.

    2 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  19. Please find a way for the Clover Flex to connect to the Station Duo printer. There should be NO NEED for a merchant to buy a separate bar printer when the Duo printer can be used at the bar.

    10 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  20. Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.

    38 votes

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