694 results found
-
Net Sales Cash And Credit Card Breakdown
Massachusetts now requires businesses to breakdown their net sales by credit and cash to pay their meals tax. Issue is the current break down is only for gross sales which includes taxes, fees, and credit tips. Can Clover update it where the breakdown will be for Net Sales only?
2 votes -
Under transactions, I want to see the date displayed. Move the vertical boundary to the right so the full date shows up
Because Clover does not separate individual transactions, only total per payment method. If the total number does not match what the computer has, I need to know what the individual transactions were that Clover received (that is a request made). Meanwhile, they can be looked up under Transactions on the device, but whoever programmed that screen left inadequate room to display the date (left column), making the search for a specific transaction a nightmare. Meanhile, there's oodles of room for the center column, which displays the $ amount and also contains a randomly generated code that appears nowhere else. Let's…
1 vote -
Payment terms for invoicing
merchant should be able to specify COD, 15 days, 30 days, etc.
15 votesHello,
This will be available in a future release.
Thanks,
Clover Product
-
Virtual terminal to have an option to enter the tax amount instead of percentage fee
Merchant would like to have an option in Virtual terminal for them to enter a tax amount.
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Remove "remove your card" message when customer inserts their payment card prior to transaction being sent to payment device
Remove the customer message "Remove Your Card" when customers insert their payment card in the payment device prior to the transaction being sent to the payment device. This causes confusion and wastes time when customers remove their card and have to reinsert. Currently, the customer receives the "Remove" message but if the card is left in the device the transaction just continues and completes.
1 vote -
re-add the tip option to the authorizations app
the option was there before according to one ISO but it has disappeared with the latest updates
1 vote -
Create a function that allows for bottle returns
A lot of retailers in the New England area, California, and Michigan sell beer that comes with a Bottle Deposit of $0.05-$0.10. The cusotmers can then return these cans/bottles for a credit on their transaction or for cash. There are some 3rd party apps that almost work to allow this, but fail in certain areas. Its as simple as adding a calculator that allows someone to multiple the deposit amount by the number of cans/bottles they are taking in, and applying it to the transaction or giving the customer cash. This would open Clover up to an entire industry in…
1 vote -
Adjusting Tips
Occationally someone accidentally adds a tip that didn't want to, or tips more than they mean to. There is no way for us to go in and adjust the tip for them. We would like to see this function added to make it more convenient for our guests.
3 votes -
Make the customer app usable for Wholesaler
Currently, you can not search by business name. We are required to assign tax exempt customers to transactions in my state for the Comptrollers office. I can not pull up our non-profit or tax exempt customers by business name. There should also be a way to denote a customer as being tax exempt with form on file. Currently, we have to reprint each transaction and manually file it in a customer file (since switching from NCR to Clover). This is creating hours of extra work because half of our customers have a tax exempt status. The workaround is to use…
1 vote -
option to select order types at the end of transaction, before pay
client wants to ask "is this for here or to go" at the end of the transaction and before the customer pays. the way its currently set up is that the order type has to be selected first and then the order is placed.
1 vote -
Copy of invoice
merchant would like to have the option to get a copy of the invoice sent their email (like carbon Coby receipts for clover go)
5 votes -
insert payment method, why the machine displays "remove the card" before displaying weather it is approved or not
why it does not display teh approval status before removing the card... also the approval and disapproval tone both are same... why... very frustrating... have to look at the machine always for the confirmation... some business are such that everything has to be done on the type of the tone weather approved or disapproved
1 vote -
Add option to modify Bill receipt in setup separate from payment receipt
What is printed on the bill receipt is now determined by the setup parameters of the payment receipt. It would be useful to have a separate bill receipt-only parameters setup.
Right now heather and further notes are printed the same in bill and payment receipt. It would be more versatile if that can be set up separately for bill receipt and payment receipt as merchants would like to communicate different messages on each. Example: footnote on bill receipt: The suggested tip is 15% , Footnote on payment receipt: Thank you for dining with us.4 votes -
sendind out invoices through virtual terminal
To stop a charge backs ! when we send the virtual terminal invoice That basic email you have created you need to protect us with letting the "PAYEE" put in as much information as possible, like card billing address and an acceptance button with Regs and or disclaimers somebox where they can check off the amount to be charge before pressing the authorize transaction button.
As of now the person receiving the email only has to enter a card number. Anybody can have the card number is my point. That would help us. Greatly.5 votesDear Merchant,
Clover is rolling out 3D Secure, which will prevent chargebacks. Please reach out to your account manager for more details on Clover Details.
-
Specify EBT Validity on items & split orders
Allow the seller to specify whether or not an item is EBT valid, and automatically split an order so that EBT can only be used to pay for EBT valid items.
1 vote -
insert reader not funtion well. can we do wipe card as first option?
insert reader not funtion well. can we do wipe card as first option? if add this option so im still able to using it.
1 vote
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. We cannot prioritize Swipe-MSR over Insert-EMV.
If you're hardware is not functioning properly, please get in touch with our support team or your salesperson to assess the device's warranty.
Best,
Clover Product -
Allow merchants to enable/disable manual card entry in all devices.
This features is only available with Clover Station 2018, Solo and DUO. Currently, unsupported by Clover Mini and Flex.
4 votesHello,
This feature is under review.
Thanks,
Clover Product -
Tip adjustment
Option to adjust tip on clover system if tip was skipped by accident or wants to be adjusted. This option is included on every credit card machine ever used, and should be available on clover system as wel
10 votes -
allow custom payment ability to default to two way payment
As a retail store we need a 'credit payment' option for customers that have made returns. We can create the credit payment option but the button defaults to 'pay full amount' when pressed instead of asking how much the credit is before closing out the transaction. Allow of 'other' payment categories the ability for the admin to set the payment default from pay full amount to split payment so we can enter in credit or partial gift card payments
1 voteHello,
This will be available in a future release.
Thanks,
Clover Product
-
QR CODES
On our new firework products, there are QR codes located next to barcodes. The clover system will scan the QR code. We suffered an estimated loss of $28k due to this issue. When the item is scanned it sound like the item was rung up when in fact it was not and only a very small brief error message at the bottom of the screen appears. We had no idea that clover unit could scan QR codes, and this issue was not discovered until after our season was closed. My suggestion is that clover needs to push a system wide…
2 votes
- Don't see your idea?