566 results found
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Build a PAY IN / PAY OUT button directly into Clover
You need to build a PAY IN / PAY OUT button directly into Clover - we shouldn't have to use another app to track pay in and outs. Pay ins and out are common practice and Clover should have a button for this.
2 votesHello,
This feature is under review.
Thanks,
Clover Product
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Cash benefits
Apply an option to check the balance of Cash Benefits in the EBT payment method
2 votes -
create or allow business rules for tax exemptions for countries other than the US
After just recenly purchasing the system and bringing it online, we have been told by tech support that features described on clover.com/help may or may not be applicable to us, as Clover only has the .com help set up for US clients, with no way to differentiate what applies in Canada and what doesn't. I need a way to add a business rule to allow for tax exemptions under certain circumstances, as using a business rule like as is outlined on the clover.com/help page would be far more helpful than making one of our two required taxes optional. Please bring…
1 vote -
Itemize merchant copy of payment receipt
On the Station Pro, when the merchant copy of the receipt is printed for the customer to sign, it only shows the total of the bill. Previously the merchant copy of the receipt would be itemized to show the individual items that were order and the cost of each item. Is there anyway this can be brought back?
2 votes -
On Clover Go Rearrage Order
On the Clover Go device the order needs to be changed.
Currently, I select an item, insert the client card, flip the screen for a tip, they immediately flip it back to me because it then pops up remove card, THEN it asks them to sign so we flip it back. There needs to be a way to add tip, then immediately sign.1 vote -
Tip Function for Phone Sales
Hi
As a restaurant with an overall increase in phone sales related to the pandemic it would be very useful to include a tip prompt on PHONE SALES. For restaurants, many of our customers would like to leave a tip and be able to see it on their receipt. They can do that through the regular sale function but we cannot do so through a phone sale. The only way to add a tip is todo so manually and therefore it doesn't show separately on the receipt.
Please add this feature.5 votes -
Remove, Move or Shrink G Pay and Make Credit Card Payments the Bold and Obvious Choice for Paying Online
Remove, Move or Shrink G Pay and Make Credit Card Payments the Bold and Obvious Choice for Paying Online
1 vote -
Expired Authorizations
Expired Authorizations should be moved to a separate list so when I view my Authorizations, only active ones are listed together. And I agree with the other recommendation that there be a notification when an authorization is about to expire.
2 votes -
Add payment type to virtual terminal
We are a church. We get checks in mail. We want to retrieve customer name in the virtual terminal, select the inventory item, select payment type, enter the amount and send receipt.
2 votes -
reverse the update so users can see all credit card numbers
In your recent update, end users can no longer see the entire credit card number we are entering via phone call. This is resulting in input errors and frustrating to both Clover users and customers. As we take 40% of our orders over the phone, it is important that we can see the data we are entering when a customer is giving us the information over the phone
1 vote -
Exchanges with more flexibility
We use Clover for our retail business and would like more flexibility with exchanges. Many times, the exchange is not for an exact priced item. The work a round is time cumbersome - Issue an in-store credit, because sometimes the item can't be refunded. Create a new sale for the exchange for items and then pay via a split transaction of in-store credit and regular payment.
5 votes -
Enable "Skip and Print" on Clover Station Pro in QSR Mode.
Today Restaurants aren't either QSR or Full Service. There are many that are both. In the Clover Station with Customer Facing Mini configuration in QSR Saas, you can "Skip and Print" a card payment receipt with a tip and signature line for the times payment is made at the table instead of the Mini at the counter. In these cases, the tip is edited from the amount indicated on the receipt by the customer. In essence a combination of both counter and table payment options on the same device. This feature is not available in the Clover Station Pro configuration…
2 votes -
Order Number hyperlink needs to be in every transaction- approved or declined!
When looking at Transactions tab and viewing a decline, management needs to be able to simply tap the Order Number to find out if it ever got paid. As it exists, it is much more cumbersome to locate that same Order to see its history.
1 vote -
Please add a negative tender button!
Please add a negative tender button so we can cash out lottery sales more efficiently than downloading a third party app.
10 votes -
URGENT!!I need a function added to the Clover Station Duo to determine taxes automatically depending on the ORDER TOTAL not INDIVIDUAL ITEMS
I own a coffee shop in Ontario and am currently trying to use the Clover Station Duo. In Ontario our tax system is set that if a transaction is under $4 we are only to charge 5% on that purchase. As soon as an order transaction reaches $4.01 (so any purchase over $4.00) the system needs to automatically switch to a 13% tax. Currently you have it set up that individual items have a tax assigned to them. This does not work at food retailers in Ontario that sell items under $4.
Example:
You come in and purchase a $1.43…
3 votes -
Make receipts viewed online reflect all discounts.
I was told there was a recent update to the discounts app which caused the grand total to show without reflecting the discount added. The discount is listed on the receipt but it is not deducted.
1 vote -
Enter tips on receipt for Pre-auth transactions
Would like to be able to use the "Skip and Print" option to print tip lines on receipt and then be able to enter those tips in the Tips app. This is currently how it works for normal transactions however for pre-auth transactions the tip line will print on receipt but the tip cannot be added to the transaction later in the Tips app
3 votes -
Option to Send/re-Send Invoince
Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.
14 votesHello,
This feature is under review.
Thanks,
Clover Product
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Need a way to have more than one tab at a table. Obviously you can
Obviously you can combine and move guests at payout but that it time consuming and prone to error and confusion. If you know customers are paying separately when they sit you should be able to just create more than one tab at a table. The fact that you can't name guests is ridiculous and just creates more confusion.
6 votes -
tip suggestion on bill
Have tip suggestions on printed bill
9 votes
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