429 results found
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KDS Order Data available on Clover Dashboard
KDS data available on Clover Dashboard.
It would be awesome to have the order times, delayed orders, overdue orders, order types available in the reporting section on the clover dashboard.
To see the number of 3rd party order apps, website traffic, et cetera.4 votes -
The ability to add a printer beeper/buzzer to the Star TSP100 order printer
Star already supports a printer buzzer (model BU01-24-A) that plugs into the RJ11 jack at the back of the unit. Ideally, we could set this to print to only certain order types, namely online orders that employees wouldn't necessarily be aware of.
12 votes -
Different Menus for Clover Dining Table QR Codes
We want the ability to have the (Clover Dining) Table QR Codes to point to different menus. The use case is that when people are dining in we want to allow them to order pastries like croissants. However, if they order online via direct link to the clover menu, or 3rd party, they should not be able to order pastries. Another example would be alcohol, can't have people ordering that online, because they must be in-person to check ID.
Perhaps there could be a separate Menu Channel for each table in Clover Dining. Or at least a separate Menu Channel…
12 votesHello,
Thanks for reaching out to Clover. This is a valid use case and we will consider this for further review.
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"Time Per Order" report
Fast service is vital to a restaurant. Would like a report that tracks restaurant performance metric "Time per order". Would like to see it by hour, by day, trends over time.
3 votes -
Inventory Numbers on Modifiers
We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.
For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…
11 votes -
Catering app or catering order functions added to clover
there is a widespread need for a Catering app or catering order functions added to clover. restaurants need the ability to take a catering order from clover inventory items, send that order as a proposal, have the client accept the proposal and partial pay (deposit) or full pay the order, then track food quantity needed, date for preparation, date for pickup or delivery, delivery location, and confirmation. There is NO clover app of function for this, and no really good web-based option either.
5 votes -
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.
The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.
5 votes -
4 votes
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xxxxxx
Posting 2 ideas that are needed
1. I offer rolls, where each roll is $8. However if a patron purchases 2 rolls, i want to offer it for $15. The rolls (or any menu item), needs to have a combiner option to push through deals that pushes sales higher
2. The menu also offers meals, which is a roll, fries and a drink (coke, sprite etc) for $12, i want to able to offer a customer to replace this drink with a milkshare for an additional $2, to get the total to $14. Again an upcharge oppurtunity to push sales…6 votesThank you for submitting your Idea to UserVoice.
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Multi-Menu Price Increase
Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates
7 votes -
4 votes
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prep times per order & per day
I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.
3 votes -
KDS - Multiple Courses
KDS - Multiple Courses - show all the courses and firing by prep time
Different dishes has different prep time, therefore some 2nd course dishes need to be fired at the same time as 1st course dishes.
Some items are fulfilled quickly and can end up getting cold (or warm) while waiting for service, and other items need more time. It slows service down.
See Toast2 votes -
Request for Enhanced Tipping Feature on CLOVER Terminals
We are experiencing an issue with the tipping process on CLOVER terminals when guests use Tourism Vouchers and our restaurant-generated Gift Cards as part of their payment. Currently, guests are prompted to add a tip based on the discounted amount, which can lead to under-tipping on the overall service received.
We propose an enhancement to the tipping workflow:
Tipping on Full Amount: Modify the terminal to prompt guests to first add a tip based on the full amount of the check before any discounts are applied.
Payment Process: After the guest has added their tip, the terminal should then prompt…3 votesinclude merchant setting: pre-discount subtotal for Tip calculations
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Assign categories per employee code
Assign categories per employee code. This would allow categories and inventory items to be assigned and accessible based on their employee code. Currently all employees can see all categories and inventory items and run transactions from any category.
5 votes -
phone number (optional)
Please change on check out where it states phone number is optional. Please allow it to be madatory
2 votes -
Problem with printing orders
I have a huge problem with the clover kiosk. There are 2 payment options, Credit Card and Cash, but if you select the Cash option you have to wait for the Duo Station. Customers complain because their orders are delayed. Solution: After selecting the Cash option, the order must be printed on the order printer so as not to lose your place in the order queue.
2 votes -
Tip settings per Order Type
We have restaurant (Dine in) and a bakery section (Register). We would like to have the tips, sales and avg. bill per table (Dine-In) separate from the (Register/Bakery
2 votes -
Tips | Credit Cards & Debit Cards
Tips received per credit cards and debit cards:
In Ontario, we can deduct the credit card processing fees from the tip payments.
We desperately need the details on the closeout report - Tips received per credit Card(MC, Visa, etc.) and debit card.
The lack of this information cost us $400 per month in processing fees that we cannot recover and do not receive income.2 votes -
Adding menu items to online menu from device
We should be able to add menu items to our online menu from the device. We used to be able to do this with the "online" column in the inventory app. Clover has taken the entire column away, making the only way to add an item through the dashboard. This is not convenient.
9 votes
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