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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. We need to move a subcategory to a different category easily.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  2. It would be helpful to create a Group of hardware/registers based on any criteria. For example: Let's say we have four Clover Stations. Two of them are in our Main Counter area and the other two are in an "auxillary area". I would go to the Devices area and group Registers 1 and 2 as "Main" and registers 3 and 4 as "Aux".

    Currently, when I run reports, I could Filter by Devices but it only allows me to select All or a single register. I'd like to be able to run reports for "Main" and "Aux" separately which include…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Kiosk should have the option to print out reports.
    Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
    Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.

    1 vote

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  5. Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  6. Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.

    1 vote

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  7. Chef needs the modifiers to be able to strike just like line items when tapped on KDS that notifies the front end POS clover that the food is ready, with noise like "bing bing bing" on all the notification on all the terminals.

    1 vote

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  8. Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".

    This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.

    Requested Enhancement:
    We need a dedicated, separate…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. Really need to have the ability to fire modifiers to specific printers instead of just items. For example someone orders a filet with a side salad and baked potato. The filet goes to the grill printer and the side salad modifier needs to be fired to the salad line. Aloha POS has this ability. The merchant has at least 15 side options and the customer doesn't always order side salad so it would not make sense to attach the item to the salad label.

    1 vote

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  10. would be nice to have KDS modifier group names display like the printed receipts. this is especially important for pizza restaurants that need to see modifier group name "left half toppings" and "right half toppings" etc

    1 vote

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  11. I would like the ability to turn off the camera in Homebase to make clocking in and out a little faster if they have slower internet.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  12. Have add on's that are available for Clover Homebase so that support is seamless. Add ons are things like dual roles, API integration, multiple location support tip pooling ect

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  13. there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.

    1 vote

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  14. users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.

    1 vote

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  15. second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. In the Dashboard on the Items list, please add pages to be able to jump forward further in the alphabetized order so we don't need to scroll all the way down and hit > countless times to get to the latter part of the alphabetized inventory items

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  17. Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)

    1 vote

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  18. I would like to suggest an improvement to how Sub Categories are handled in reporting.

    Right now, it appears that Sub Categories are being reported as if they are completely separate Categories, rather than being grouped under their parent Category. This makes reporting more fragmented and less useful for businesses trying to track department-level sales.

    For example:

    Category: Bakery
    Sub Categories:

    Bread
    Pastries
    Cakes

    Currently, reports treat Bread, Pastries, and Cakes almost like separate Categories instead of rolling them up under Bakery. I believe Sub Categories should function more like organizational breakdowns within a Category, similar to how Modifiers report…

    1 vote

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  19. In the Items list, I would like to change the default columns to suit the way we do business. Currenty, I have to remove unnecessary columns every time I look at a list. If I could check off what I want the defaults to be that would be a huge time savings.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  20. I need a report that allows me to see the stock count on items. If I could run it by Category, item type, or Vendor (if you would add a Vendor field to the item screen).

    1 vote

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