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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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591 results found

  1. It was great to add Label Printers as networked printers, but the printers aren't available on Flex and Flex Pocket. Please add as we continue to have to use 3rd party apps for label printing.

    1 vote

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  2. Labels don't print custom modifiers of online orders as well as orders placed on Clover devices, which renders the label printing useless. Any orders with custom modifiers will not be prepared correctly. It was great to get label printers networked, but this is the next limiting factor to broad usage.

    1 vote

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  3. Need to have a report that generates the number of guests each day related directly to each order. This helps with reporting on how much each guest is spending in my taproom.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  4. Ability to create a Discount Code for On-Line ordering. For example you have a promotion on social media where people get a 10% Discount on Wednesday with the Code WED10 that they would input while ordering online.

    1 vote

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  5. I have ***** reps in my area in Oklahoma City that are going around poaching my Clover merchants at restaurants because they’re able to keep all of the stuff inside ***** and offer it at a lower cost than what they’re paying to add on third-party apps with Clover these features include online ordering marketing online Accounting and all these other features is there a way that we can bundle these things to make it cost-effective for Clover and not have a whole bunch of third-party options.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. It would be beneficial to have an option to add order notes to an order after hitting pay in the Register App. This would allow merchants to go in and add a note while taking payment for an order, eliminating order bottlenecking for high velocity businesses (like counter service restaurants).

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  7. As a bakery that takes pre-orders for future fulfillment, we need the ability to enter the customer name, and date and time of pickup in a way that can be sent with the ticket to a KDS. Tickets also need to be able to be sent to different departments within the bakery, cake, bread, etc. Finally each department needs to be able to view the future orders from a daily, weekly and monthly view for planning yields, expenses, etc.

    1 vote

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  8. During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  9. 24 characters for the business name -- not enough. Please make the business name field capable of accommodating up to 30 or 36 characters. Thank you

    1 vote

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  10. When a URL for a single item in Clover online ordering is shared it takes you to the main ordering page rather than the specific item.

    1 vote

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    Not at this time  ·  0 comments  ·  Website  ·  Admin →
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  11. Problem: The customer-name field in the ordering flow currently accepts letters only. I want to enable a numeric-only option (or a numeric-mode toggle) so customers can enter numeric identifiers (e.g., 1–50 digits) instead of their name. We cannot shout out customer names in the restaurant to look for them.

    Proposed change: Add a mode toggle (Name mode vs. Numeric ID mode). In Numeric ID mode, the input accepts digits 0–9 only, with validation for length (configurable, e.g., 1–50 digits). This will make bringing out food to customers table easier since they can be found by their number on top of…

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  12. 'Signature & Tip Location' on BOTH device, and receipts. Businesses that run volume through transactions via a customer queue line/station need to be able to occasionally print receipts for this.

    1 vote

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    Planned  ·  Aron Clark responded

    Thank you for your suggestion. We do have plans to deliver these capabilities in q1'26.

  13. Please make it so that surcharge collected is reported separately from total sales on batch reports and closeout information.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  14. enable tips on invoices

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. On Clover order receipts, the employee name is currently bolded, while the customer name is not. This makes it difficult for staff to quickly identify which order belongs to which customer, especially during busy hours or when multiple orders are being prepared at once.

    Please update the receipt formatting so that the customer name is bolded or otherwise made more visually prominent than the employee name. This small change would improve order accuracy and efficiency in customer-facing environments.

    0 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  16. Allow the creation of recipes that allow assignment of inventory items and ingredients that increases/decreases counts upon receipt/use/creation of items, sub-items and ingredients for menu and non-menu items.

    1 vote

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  17. My servers need to be able to print a report that will show individual transactions with the gratuity listed also. This will greatly help us identify errors and every processor I have ever used has this function. I can't be the only restaurant that needs this function.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  18. Need to have access to the setting for the Homebase Shift Report. Kitchen employees don't need to see PAYMENTS, REFUNDS, TIPS, SERVICE CHARGE on the printed shift report only what their shift time was when printing report.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Display order numbers from the Dining app.
    Most of restaurants use the Dining app and Kitchen Display. However, when they fire orders from the dining app, it doesn't show up the order numbers on the KDS. It's really uncomfortable. One of tech staffs explained to me if I use "Register" app it would display. Seriously?.. We are not fast-food restaurant, we need table numbers and order numbers.
    Please, fix this issue on the next update!

    1 vote

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    Currently, due to space constraints on the Kitchen Display System (KDS) ticket header, we are only able to display a single unique identifier for each order. For orders originating from the Dining app, we prioritize showing the table number, while for orders from the Register app, we display the order number. This approach helps the kitchen identify the order's destination - whether it's for dine-in, takeaway, or deliver, within the limited space available.

    We understand that having both table number and order number visible would significantly improve clarity and workflow, especially for full-service restaurants like yours. Your feedback is valid, and we recognize the inconvenience this may cause.

    Please rest assured that we’ve noted this request and will be reviewing it with our engineering teams for future updates. We’re committed to improving the experience for all our restaurant partners and will keep you informed as we explore solutions.

  20. The description of the items are not the same on the frontend as they are on the backend. In the backend, I enter them in three separate lines. However, they are joined together as a single line on the frontend. Proper formatting needs to be done. This is not an idea or a feature request, but something that should be done.

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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