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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. I have had many clients say they do not like the white background of the clover dinning and retail screens. They would also like to be able to change the color of the categories. so that the full box is a solid color, not just the side.

    1 vote

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  2. I would like customers to be able to scan their coupon on the mini when using the promo feature rather than us taking their phone and scanning on our clover device.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Many multiple locations are under different legal corps but maybe the same owner or franchisee. Setting up multi location permission settings rather than being able to copy or close them takes a long time for a merchant to setup and delays implementation.

    1 vote

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    Planned  ·  0 comments  ·  Multi-Location  ·  Admin →
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  4. The KDS has been a great addition for us. We would love to see a button on the main screen to toggle between the 5 ticket view and the 10 ticket view rather than having to go to the settings and change it there. To be able to just click a button on the main screen to change that would be AMAZING and save time in a fast paced environment like we have.

    1 vote

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  5. Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.

    1 vote

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  6. We have set up the DoorDash Drive Clover integration, and it works fine. But, the only tip option on the order checkout screen from the customer view is "Tips For Delivery Person". Tips go to the Dasher. The in-store employees who prepare and package the orders are not receiving any tips. Clover support was unable to assist with this.

    Is there a way to add another tip option for customers to give our employees a tip on their order?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  7. Business owners should be able to name the batch per the location. Client gets the same report for 5 locations, easier to identify if he can name the batch per loaction.

    1 vote

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  8. Merchants would like to be able to automatically print to several order printers without the use of kitchen labels. Currently, if there are multiple printers, it has them select which to print to and manually reprint the order label if an additional copy is needed.

    1 vote

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  9. Ability to add different Service Charges percentage for Clover Dining with detail report individual subtotals.
    This option of having more that one Service Charge is already implemented for some merchants, but the only problem is that in the report it is showed as the total of the Service Charges, not the individual subtotal for each one of the service charges. Also, this option of more that one Service Charge, must be implemented an offered for all the merchants. This is very important and urgent.

    1 vote

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    Started  ·  0 comments  ·  Other  ·  Admin →
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  10. We need the ability to add a customer to an order even after it is closed. Currently, if the order is completed, we are not able link the order to a customer. So, we are missing the ability to see customer history.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  11. Need to be able to control which discounts are available per job code.

    Currently the discount permission is all or nothing. Meaning, a employee can either have the ability to discount or not discount.

    We are requesting the ability to assign discounts to certain job codes so that they can have access to some but not all discounts.

    It currently is all or nothing.

    1 vote

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  12. Kiosk needs to be able to remove the all items tab

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  13. Where is the help me count function?

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. When commencing an oreder in the takeaway section of the dining app, i then have to add guest numbers and then hit takeaway again for order type, if not it defaults to dine in. once you have added an item it can not be amended. this step is counter intuitive as you have aleady initiated the order in take away and should not be necessary

    1 vote

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  15. You can choose on "tap pay" or on "invoice print" but not on completed transaction. This make no sense. when i tap pay then the customer changes their mind i go back and change the item but the docket is already printed and the meal being prepped. Should have a print docket triggerred by on completed transaction.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. When you make an online order, when you check out the tip function defaults to the lowest tip amount. If the customer doesn't check none, it will default to the lowest tip amount instead of None. we need that to default to None!!!!

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  17. Objective:
    Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.

    How it works:

    Referral Code Generation:

    Each customer receives a unique referral code printed on their bill after dining.

    Sharing & Rewards:

    The customer shares the code with a friend.

    When the friend uses the code:

    Both the referrer and friend get a 10% discount.

    The friend receives a new unique code to share further.

    Automation & Tracking:

    Codes are unique and single-use.

    Self-use is prevented.

    System automatically tracks code usage and applies discounts.

    Integration:

    Leverages Clover POS capabilities and/or third-party referral/loyalty apps.

    Ensures seamless automation without…

    1 vote

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  18. Its nothing with the website its more with the UberEats integration.
    The modifiers needs to have a setting where my client can select the same modifier multiple times.
    Lets say i have a food combo that comes with 3 sides i want my client to be able to select 1 side 3 times if they wish to do so just like its possible to do with the ubereats interface.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Restaurant Table Reservations:
    Allow restaurants to utilize an existing Clover Booking feature (currently available for Retail/Services plans) for online table reservations.

    Make this booking feature available a la carte in the Clover App Market as a stand-alone add-on for any SaaS plan, not just the Services plan.

    Advanced Reservation Options & Fees:

    Allow advance booking options up to one year.

    Enable the option for the merchant to apply a non-refundable or refundable booking fee at the time of reservation, which can then be applied against the customer's final bill at checkout.

    Automated Customer Messaging: Implement text messaging (SMS) notifications for:

    …

    1 vote

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    0 comments  ·  Website  ·  Admin →
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  20. Enable the option to add chairs to a table layout based on their actual physical position, mirroring capabilities found in other POS systems.

    Expand the available object types and shapes for designing the restaurant layout.

    Allow the vertical orientation for table/object names within the layout view.

    1 vote

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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