591 results found
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Shift review
You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…
1 vote -
Inventory left
This is just a simple idea. When you click and hold and item in clover dining, you should be able to input a number of how many of that item is left and when that number goes to zero, it should grey out and appear as out of stock.
1 voteThank you for submitting your Idea to UserVoice.
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Split Payment screen freeze
When you are checking out a guest and you click pay and try to split the payment it forces you to stay on the payment screen until you complete all payments. Sometimes not all guests leave at the same time and you aren’t checking everyone out together. Granted, you can leave other tabs open by clicking the pay button under the three dots under the individual seats but it is really hard to train staff to do this consistently and we often run into issues during rush because they forget. The system should function the same regardless of where they…
1 voteThank you for submitting your Idea to UserVoice.
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Remove tax on individual items
In states like Ohio, food items taken to go are not taxed. For families who dine in and then take items to go, we have to ring those items in a whole separate tab and check the customer out twice because you cannot remove taxes off a single item without removing them from the whole order. Other POS systems have a dining type modifier that is automatically attached to all items and if you click 'to go', the taxes are automatically removed and it is signified in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Server need to be signed / clocked in or they cannot start a guest check
Servers and bartenders who take orders should only be able to create an order if they are properly signed in. Accidents do happen where a server will accidentally use another employee's log in number and then an order is under someone else's name that is not even working.
Servers should also NOT be able to open up another servers or bartender tab or table. This will help eliminate making a payment on the wrong guest check that belongs to another server.
1 voteThank you for submitting your Idea to UserVoice.
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'Categories' Filter Broken
Clover.com > Reports > Item sales
Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.
It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.
When you have…
1 voteThanks for bringing this to our attention. We are reviewing it now to resolve this behavior.
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Print orders automatically from Kiosk
I would love for kiosk orders to be printed automatically, just like Clover and DoorDash orders, so we don’t have to do it manually. I’d like them to continue going to the kitchen monitor, but also be printed on pape
1 voteThank you for submitting your Idea to UserVoice.
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KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
1 vote -
Increase DoorDash delivery radius
I need to increase the delivery radius of DoorDash Drive to 30miles is set to 5miles. I live in Texas and everything is spread out
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk - Cash orders need OPTION to fire at time of order being placed!
Merchants need the OPTION (in settings) to fire orders to the kitchen from the Clover Kiosk EITHER at the time of the order being placed at the kiosk OR when the customer walks up to the counter. Currently, only the latter is possible, and only works for a portion of merchants, with certain workflows. Please amend/update the Kiosk settings, ASAP so that merchants can both make their own decisions and we can sell more Clover. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Add ability to QUICKLY add the first name (or a number) to the order
Pizza slice shop with a line out the door needs this feature ASAP. Front counter staff needs to be able to add a name to the order for the cooks to warm up slices at the front counter and whole pizza cooks to make them in the kitchen. That name needs to be printed on order receipts in Bold. We don't need to waste time trying to lookup customers, don't need to collect their phone number nor email nor save them in the database. We have hundreds of customers. We just to add their first name and have it visible…
1 voteThank you for submitting your Idea to UserVoice.
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Items Sale Report
Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.
1 voteThank you for submitting your Idea to UserVoice.
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Reporting Permissions Cash Sales
Add Permissions to Reporting to allow employee role to view All Cash Sales, not just their cash sales, only. We don't want them to view the entire sales report; however, they need to be able to view all cash sales to balance the drawer
1 voteThank you for submitting your Idea to UserVoice.
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Add Permission level for which roles can turn on/off online ordering
Add a Permission Level for Online Ordering. We would like employees to be able to toggle on and off online ordering on device without the need for a manager passcode
1 voteThank you for submitting your Idea to UserVoice.
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WHY did Clover REMOVE ability for Merchants to have DELIVERY OPTION in CLOVER ONLINE and WHY is DOORDASH the ONLY OPTION...DUMB!!
CLOVER NEEDS to STOP REMOVING and CHANGING things without CONSIDERING END USER "NEEDS" - Such as ONLINE DELIVERY
Clover needs to STOP making HOMEBASE the Timeclock Option - TERRIBLE Customer Support, FREEZES and keeps people from being to sign in - Disrespects value of time and makes terrible experience for Businesses
WHY did Clover REMOVE "set up" option for Merchants to use their OWN DELIVERY and set parameters and Delivery Fee in the Dashboard for ONLINE Orders via Clover APP and Google Search???
WHY are Merchants NOW "ONLY" given option for DELIVERY in Dashboard ..."VIA DOORDASH, etc...???!!!""
DOORDASH is NOT…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to choose default number of courses on Clover Dining
Add the ability to choose default numbers of courses on Clover Dining
1 vote -
Ability to have $0 items not show up on bill
Please add the option to not show zero dollar items on the customer's bill
1 vote -
Option to show printed time to kitchen per item on an open order
Option to show printed time to kitchen per item on an open order
1 vote -
Reorder Tender types and Discounts
This is important since newer discounts or tender types are preferred to be moved to the top of the screen
1 vote -
"Removed Items" report on device
Please add a 'removed items' report on device.
1 vote
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