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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. The right scroll bar on the Item screen (when you are adding or editing an item) disappeared this week. Can we have it back?

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  2. On the items input screen, I would like a field to record the Vendor. It will help my staff when reordering product to be able to see the Vendor name. Also, I need to run reports by Vendor to keep track of sales and stock quantity.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  3. Create a report to list when menu items are Manually turned off and not available for sale.

    We want to know how often the store is running out of menu items.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. Ability to adjust the font size on the Epson TM-L90 as currently it is too small.

    1 vote

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  5. The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. I would like to see clover dining on Clover Go app so my wait staff can take the order at the table and send it directly to the kitchen. That would be an excellent upgrade seeing that it already has the clover dining on it but just to see the tables only.

    1 vote

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  7. With the majority of orders coming in from online sources, it is difficult to maintain a good grasp of inventory. My restaurant serves alot of stews which cant be quantified by a number of servings. Being able to have a feature that would allow me to put an item(s) "out of stock" that would pull those items off the online channels (website, delivery companies) for a preset period of time, (2hrs, 4hr, 6hrs, next day) then it would reset to allow them to be available after that period, and easily accessible from the device would be extremely helpful. Create a…

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  8. We have Order Numbers set to Manual (cashier enters a number/text for each order), and a recent update made it so that cashiers can no longer hit the check on the android keyboard to bypass the order number: they're now forced to enter something on every order. We have a significant number of simple orders (one soda, etc) that don't require an order number and would like the ability to quickly bypass entering an order number restored.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. New update, Clover Modifiers are now all seperate. Have to click each modifier group.

    Use to be able to scroll. Now each Transaction takes and extra 30 seconds. Great to know that clover wants me to lose transactions, and money!

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  10. Allow the Clover Kiosk to send order receipts to a connected kitchen printer, even when the cash tender type is selected on the Kiosk.

    Part of the value of the Kiosk is streamling ordering. If an order won't even fire until the order is engaged with on another Clover device, than a part of the utility of the Kiosk is lost.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  11. We want to be able to put a custom gratuity amount or custom percentage which will appear under tips and gratuity and not under service charge. This amount will print on the customer receipt under sales tax it will gratuity and dollar amount.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  12. This is just a simple idea. When you click and hold and item in clover dining, you should be able to input a number of how many of that item is left and when that number goes to zero, it should grey out and appear as out of stock.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  13. When you are checking out a guest and you click pay and try to split the payment it forces you to stay on the payment screen until you complete all payments. Sometimes not all guests leave at the same time and you aren’t checking everyone out together. Granted, you can leave other tabs open by clicking the pay button under the three dots under the individual seats but it is really hard to train staff to do this consistently and we often run into issues during rush because they forget. The system should function the same regardless of where they…

    1 vote

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  14. In states like Ohio, food items taken to go are not taxed. For families who dine in and then take items to go, we have to ring those items in a whole separate tab and check the customer out twice because you cannot remove taxes off a single item without removing them from the whole order. Other POS systems have a dining type modifier that is automatically attached to all items and if you click 'to go', the taxes are automatically removed and it is signified in the kitchen.

    1 vote

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  15. I would love for kiosk orders to be printed automatically, just like Clover and DoorDash orders, so we don’t have to do it manually. I’d like them to continue going to the kitchen monitor, but also be printed on pape

    1 vote

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  16. I need to increase the delivery radius of DoorDash Drive to 30miles is set to 5miles. I live in Texas and everything is spread out

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  17. Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. Add Permissions to Reporting to allow employee role to view All Cash Sales, not just their cash sales, only. We don't want them to view the entire sales report; however, they need to be able to view all cash sales to balance the drawer

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  19. Add a Permission Level for Online Ordering. We would like employees to be able to toggle on and off online ordering on device without the need for a manager passcode

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  20. Add the ability to choose default numbers of courses on Clover Dining

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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