408 results found
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Menu Hours for Online Ordering
We need to be able to add Breakfast Menu Times to our Cafe hours. Hope House Cafe.
We use online ordering and Doordash options, but are not able to enter hours and have this option available for online ordering.We are currently having to manually enter and remove them daily for Breakfast Menu ITems.
7 votesHello, Thanks for reaching out to Clover. We are working with our online ordering partners like Doordash to get this feature out to you. Thanks.
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Transfer Server on Closed Order
We really need a way to be able to transfer/change the server name on closed orders. This way if a mistake is made and the order is transferred to a manager's name or someone who just helps close out the tab, the business can adjust this when they notice the error and transfer it back to the correct server and have all tip reports adjusted so that this displays correctly.
7 votes -
Allow merchants to change default reporting type in the reporting app on the device
Currently the default option is set to condensed reporting, merchant would like an option to have it default to a full report which is not available at the moment.
7 votes -
Transferring of multiple orders
Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…
7 votesThank you for submitting your Idea to UserVoice.
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Happy Hour
Happy Hour- Having the ability to add a happy hour via the back office and an option to a set price discount. Like Happy Hour Pizza $8.00 set price.
7 votes -
Negative Modifiers
If someone doesn't want a topping on a sandwich, then we'd like to be able to deduct that from the price so that they aren't paying for something they aren't getting anyhow. This isn't a standard practice pretty much anywhere but for our business we'd like to set ourselves apart by offering it.
7 votes -
Food Court Beeper
I have a Bepper system that works in my Food Court. The Kiosk must have an option where the customer has the option of taking a number and that it also appears printed on the ticket as an identifier of the order if the customer decides not to give their phone number for privacy reasons in order to locate them within the Food Court (8 restaurants and 30 tables).
7 votes -
BE ABLE TO UPDATE INVENTORY INSTANTLY. (UPON EVERY ORDER)
INVENTORY NEEDS TO UPDATE THE SECOND A SERVER ORDERS AN ITEM. SO THAT THE SECOND SERVER BEHIND HIM IMMEDIATELY KNOWS THE REMAINING BALANCE OF THE INVENTORY. INSTEAD OF WAITING FOR THE BILL TO BE PAID FOR FOR INVENTORY TO UPDATE IN THE SYSTEM.
RIGHT NOW INVENTORY UPDATES ONLY AFTER THE CUSTOMER PAYS FOR THEIR BILL.
7 votes -
Online Menu on Google
Online Menu on Google Suppose to be on the top of the online ordering list and it suppose to be named with the restaurant name, because our online list start with Grubhub and seamless and doordash then Order Clover so Order Clover has to be the first then it is better to call it with the restaurant name because a lots of customer does not know what Order clover means and they think it is another ordering company instead of knowing that is our direct online ordering especially that it has our original prices comparing to other online ordering companies…
7 votes -
Merchant would like to have a tablet for orders only just for servers
Merchant would like to have a tablet for orders only just for servers
7 votesContact support to add this.
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We need a way to close a drawer during a shift that only batches the drawer we are closing!
We need a way to close a drawer during a shift that only batches the drawer we are closing!
For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.
7 votes -
allow us to add image for the modifier
allow us to add image for the modifier on the kiosk
and also allow us to download the entire menu and edit on pc.7 votes -
Service charge permission <add or remove>
Allow Admin to enable/disable a staff member to add/remove service charge. While it is imperative to have the system restrict removing the service charge due to operational loss. In certain environments its required to add a service charge at odd hours of the day depending on the order. We need to be able to restrict the addition or removal with the admin code
7 votes -
Need a monthly report that shows daily CASH sales totals
As a bookkeeper I have a request for an additional report that shows a monthly report with daily cash sales totals. My restaurant client makes daily bank deposits of the CASH they receive. I need to check if what they deposit matches with the cash sales according to Clover. If they deposited more or less than the actual cash sales then I need to record that in the books as cash over or short. Right now no such report exists so I have to look at each day, scroll down, write down the amount on a spreadsheet. Then the next…
7 votes -
Partially paid orders should show up along with open orders.
The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.
7 votes -
Transaction report by hour.
I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…
6 votes -
reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…
6 votes -
New Guest Cover count report not as expected
I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.
6 votesCover Count Reporting is in product roadmap and is planned for Q4-2025.
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Kiosk to print at Station Printer
Please have the Kiosk print orders at the Station Printer. Why is there an additional order printer needed? The Kiosk does not see the Station Printer as an option for Order Printing. Why is that? Can you please have the Station Printer automatically print Kiosk Orders? Without the need of an additional order printer. It really streamline our operation. Otherwise, we'd have to return the Kiosk.
6 votesThank you for submitting your Idea to UserVoice.
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Online Ordering 3rd party integration
Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.
6 votes
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