Greg Masood

← Feedback, Suggestions and Ideas for Clover

My feedback

  1. Add a Tax Inclusive Option

    181 votes

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    25 comments  ·  Restaurant » Orders  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  2. Employee Summary by Revenue Class report needs to be available on the terminals, not just Dashboard..

    75 votes

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    10 comments  ·  Take a Payment » Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood commented  · 

    It is great that we can pull Employee Sales by Revenue Class on the Web Dashboard. But we must have this ability on the actual Clover Devices, and this data needs to be on the printable Shift Reports in the Shifts app and Homebase. Restaurants who use Tip Sharing or Tip pooling rely on this data, and too many of our competitors already offer this.

    Greg Masood supported this idea  · 

  3. Make the Void Report and the Void Function Useful and Safer

    8 votes

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    0 comments  ·  Take a Payment » Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood shared this idea  · 

  4. Tip Pooling

    48 votes

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    14 comments  ·  Dashboard, Reporting, and Help Center » Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood commented  · 

    Tip pooling and tip sharing are essential if we are wanting to succeed in signing FSRs that serve alcohol. Too many of our peers offer this functionality. Clover's shift reports do not provide revenue class reporting by employee, so the manual process is a nightmare. Our peers have made this change, and it is time we invested in it as well.

    Greg Masood supported this idea  · 

  5. Clover Mini and Station Needs New Pin Debit Option (discontinuing Merchant Keypad)

    21 votes

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    6 comments  ·  Take a Payment » EBT  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  6. Import Customers

    13 votes

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    3 comments  ·  Customers Engagement (Customers, Feedback, Rewards, Promos) » Customers  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood commented  · 

    There are multiple apps that support this functionality now

  7. Gift Cards Online

    30 votes

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    8 comments  ·  App Market & Apps in the Market » Gift  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  8. Gyft: Allow SMB merchants to sell Clover Gift Cards on the Gyft app

    9 votes

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    1 comment  ·  App Market & Apps in the Market » Gift  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  9. Assign Cash Drawers

    89 votes

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    6 comments  ·  Dashboard, Reporting, and Help Center » Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  10. Would love to see more cost effective Invoicing options for smaller clients. Pay per use rathan than high monthly subscription fees

    23 votes

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    3 comments  ·  Take a Payment » Invoicing  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  11. Ability to partially refund in Orders app

    14 votes

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    0 comments  ·  Take a Payment » Refunds  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  12. When will the 2nd cash drawer be able to be used?

    64 votes

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    11 comments  ·  Clover Devices » Clover Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  13. We need the ability to restrict discounts on certain items such as Alcohol..on both on order level discount and an item level discount.

    65 votes

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    2 comments  ·  Restaurant » Orders  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  14. We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this.

    29 votes

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    0 comments  ·  Clover Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  15. Section Assignment, Gratuity cash out in Clover Dining

    24 votes

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    0 comments  ·  Restaurant » Tipping  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  16. Auto-Gratuity feature in Clover Dining

    69 votes

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    12 comments  ·  Restaurant  ·  Flag idea as inappropriate…  ·  Admin →

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    started  ·  AdminTracy Solomon (Head of Internal Communications, Clover) responded

    Merchants with the Clover Dining app will now have an option to choose to automatically apply a service charge based on the number of guests at a table.


    Go to Set Up and Additional Charges to enable this feature.


    Future enhancements will be made to include multiple service charges.

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    Greg Masood commented  · 

    This can be done now by using the service charge feature. It is treated separately from tips because the IRS mandates that employers withhold payroll taxes from forced gratuity.

  17. Discount Reason Prompt

    50 votes

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    3 comments  ·  Dashboard, Reporting, and Help Center » Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  18. Deleted Order Reporting

    33 votes

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    under review  ·  4 comments  ·  Dashboard, Reporting, and Help Center » Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 

  19. Default Reporting Options - Month and Week

    11 votes

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    under review  ·  1 comment  ·  Dashboard, Reporting, and Help Center » Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood shared this idea  · 

  20. Multi-Site Payments Reporting

    18 votes

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    3 comments  ·  Dashboard, Reporting, and Help Center » Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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    Greg Masood supported this idea  · 
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