694 results found
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Healthcare Plan Payments - Request Payment Card
Most customers prefer to enter their credit card for recurring payments. As a business owner I should be able to setup a recurring payment plan for a patient and request the patient to enter the payment card. This way we are not manually entering the patient's card details. This feature is available in Loyalzoo Memberships app. This feature would be a great addition to Clover Dashboard
1 vote
Kevin Nathan
responded
Hello,
Clover is not a HIPPA-compliant solution. However, we’re looking into supporting this feature in a HIPPA-compliant manner.
Thanks,
Clover Product -
Healthcare Plan Payments - Send Invoice via SMS
Most customers prefer to get communications and invoices sent via SMS. We would like Clover Dashboard - Virtual Terminal to send invoices to patients via SMS. Patients should be able to view the SMS, click on the payment link on the message and make the payment. This should trigger an email to the business notifying that payment has been made.
2 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Reoccurring Pay - Billing Frequencies
The merchant has clients that bill at different time periods and which requires the creation of multiple payment plans, the client suggested a single QR functionality that would notify the merchant of upcoming payments
2 votesHello,
In an effort to better understand your merchant's request/pain-point, can you please clarify how they intend to utilize the QR code for this? Would it be allowing the user to hit a hosted checkout page with a variable amount? If so, that's available today.
Thanks,
Clover Product
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Invoicing from Clover devices
Merchant wants the option to send invoices trough the clover devices and also wants to be able to have the option to scan to pay
3 votes -
Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited
some merchants are requesting for recurring payments to be able to email a link to a customer and then the customer enter the cc info and select the monthly date they want the card debited and that Our competitor Stripe has this functionality.
19 votes -
Calculate discount to exact penny
When a merchant adds a discount and it is for a large amount of line item like 90 @ $7.99 each the discount is rounded up or down to nearest $.50. The discount calculation should be for the exact discount amount. It creates problems with returns and for reconciling within Quickbooks.
1 vote -
Rounding off cash transactions
Cash transactions don’t round up to the nearest cent. Ex. $19.97, when paid in cash should appear as $20.00.
3 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Customize Register for Discount shortcut
Merchants are requesting the ability to modify the Register app so that Discounts and Additional Charges can be shown on the screen automatically rather than accessed through the menus. Merchants frequently apply discounts and need faster access
3 votes -
Reduce the possibility of mistakenly processing a sale as a refund when using the Clover Mini Keypad
We just add the Clover Mini 2 and attached a Clover Mini Keypad. There is a toggle button that allows you to switch between sales and refunds. On the first day of using the new card reader, one of the users accidentally changed from sale to refund and processed 2 transaction before realizing the error.
There is no way to disable the refund functionality on the Clover Mini Keypad (I spoke with the Clover Technical group that confirmed the refund feature could not be disabled). We like using the keypad to push the credit card amount to the Clover Mini.…
1 vote -
tip
When customer hit "SKIP" tip on a Clover mini device, we can't close out the batch. We have to disable the tip on device in order to enter zero for the tip then close out the batch. After that we have to enable to add the tip back on the device. Is there any way to eliminate this step? When customer hit "SKIP" on tip enabled device, the device should see that a "zero" tip and should not prevent the batch to be closed out.
3 votesHello,
We're going to review this with our QA team.
Thanks,
Clover Product -
QR code linked to item
I love the QR ecommerce feature under payment links. The problem I have, is that I can't connect the QR code to a certain item in inventory. So when I run a report, the QR code item sold shows as "uncategorized". Could you please add a way to connect an inventory item to the QR code payment link function?
3 votes -
Cash discount , Need the Clover to know the difference between cash and credit
We need the clover to distinguish the difference in cash and credit, On the print bill we need the bottom to show the cash price and credit price built in. NOT using a third party app, We want it to be in clover built in. We want the receipt to show my menu price and also the 4% credit card price at the bottom of receipt. and also if credit card is run then the 4% more would be charged on card if cash is used then the 4% discount which is my menu price would be charged.
2 votesClover offers surcharging natively
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More accurate payment processing error message
Merchant complained about payment error messages being vague and misleading. The merchant received an error message advising "This type of card cannot be used on this terminal" which leads them to believe there is an issue with the terminal and they contacted Clover support. Clover support research concluded that the card was declined by the issuer and not by Clover. The merchant is requesting to have the error messages updated so that they accurately reflect the type of decline.
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Recurring Payments CATEGORY & COGS
This is KEY for any business using recurring payments. These should be able to be 'categorized' and added an 'item cost', just like normal inventory. When we run reports, we want to be able to see the Gross Profit from Recurring Payments., just like we would with selling any other item.
2 votes -
Clover
Clover Dashboard for recurring memberships. It won't let you simply update the amount to a recurring contract/plan. You have to delete it entirely and re-setup. It would be nice if you could just update their recurring dollar amount and simply hit save.
2 votes -
tax remover
Option to do Tax removed to each item, actually the function just do tax remove to all ticket, just taxable or no taxable, we have to charge tax to food and liquor all item but if customer comes with tax exempt we have to charge tax on alcohol drinks
4 votes -
Allow customers to use gift cards online
Customers who regularly order online but have gift cards are not able to order online using the gift cards. This needs to be changed because it's no different than them using them in store. Our loyal customers want this!
4 votes -
Add TIP RESTRICTIONS over certain amount of PERCENTAGE %
Merchant would like to restrict and limit employees to add tipping over certain amount of percentage being tipped by the customer. To verify the employee is not over charging customer if the % limit is reached.
Example:
Total : $100
Customer pays
Tips are enabled for printed receipt.
Customer pays over 35% than the regular suggested tips enabled on the set up app under the tips section, manager or admin would like an approval or permission to ask for an approval after entering tip amount over the limit amount.2 votesKevin Nathan
responded
Hello,
Thanks for your feedback.
Today, we currently prompt the user to confirm a very high tip (over 30%). Our assumption is that only managers and admins have access to the Tips app, and believe that this warning is sufficient.
If managers want further control over their tip entries, they can limit the tips permission for respective employees.
Best,
Clover Product
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Need to stop Manual Card Transaction on clover Mini
Need to stop Manual Transaction on clover Mini. Clover Mini has this option but it does not working at all. Even though I can turn off the Manual Transaction on my device actually its not turning off. I can still get an option to make transaction manually. Please fix this ASAP.
2 votesHello,
This is under review and in our backlog. Please be advised that the employee permission is linked to the manual transaction app only, not the ability to manually key a transaction.
Thanks,
Clover Product -
Allow invoice to be sent via text also
Allow invoice (should be "payment request" to be sent via text also
10 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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