694 results found
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Merchant would like manual transaction app available on Clover station 2018
I had old clover base station. It has Manual Transaction app on it.
But, I bought new base station 2018. I went to app market to find and
install. It not available.
My restaurant still using old system to print bill. Then enter manually
each transaction to charge for customers. With old base station was
perfect. But newest base doesn’t have?
Please make it! Now newest base station take to much time to do custom
order and charge each time.
Thank u!17 votes -
Automatically apply Service Charges
Enhancement for Service Charges to automatically apply rather than manually selecting option each time.
17 votes -
Update Customer's saved credit card info without having to charge their card.
Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.
16 votesThis feature is planned for 2024
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Designate online order tips to specific employee
Designate online order tips to specific employee. when there is a tip on an online order. there needs to be a way to assign/attached that order/tip to a specific employee.
16 votes -
Payment terms for invoicing
merchant should be able to specify COD, 15 days, 30 days, etc.
15 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Option to Send/re-Send Invoince
Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.
15 votesHello,
This feature is under review.
Thanks,
Clover Product
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exhange/refund items
When exchanging or refunding an item it would be nice if the stock is enter back in the inventory
15 votes -
Seperate EBT items
Would like a way for clover to apply EBT payment only to items that qualify for EBT
15 votes -
Make the discount be able to have a decimal point. Instead of 4% it’s 3.846%
For cash discounting we need to increase all menu prices by 4% but then if someone pays with cash we need to implement a 3.846% discount to the entire order for everything to equal out.
15 votes -
Paying out tips directly in the Tips App
It would be nice if there was a total in the tip app and if there was a way to pay the tips out that shows a time and date when paid. It would also be nice if there was a report that could be printed with this information on it. It should be by employee and you should be able to print only one employee for a time period.
15 votes -
Service Charge By Order Type
The merchant would like to be able to apply a service charge for To/Go-Delivery Order Types
15 votes -
Virtual Terminal- Invoice Layout
Please give an option for merchant to title/label the invoice.
Please elicit greater character count (no limit) in the Note/Description section, as opposed to 255 characters.
Please include an "Insert tip" option, on customer's invoice, prior to paying, once merchant has sent the invoice to their email.14 votes -
Disable Partial Payments.
Please allow us to disable partial payment acceptance when using the sale app. If customer does not have the balance for purchase we should be able to just decline the transaction automatically like other devices.
14 votes -
Limit one discount per order.
Usually, we allow only one discount per order. Settings should allow owners to choose this option.
14 votes -
Option to refund the difference or to charge the difference for an exchange
Merchant would like the option to refund the difference or to charge the difference for an exchange.
14 votes -
Merchant wants notification when voids happen
Merchant was upset because the clover voids a transaction
after it prints the receipt, he doesn't get notified about
it and he is losing money. Called in because he was concern and worried about void
transactions he has. He says clover does not warm him about
this, he gets the receipt but them the transaction gets voided.14 votes -
Need tip line on Phone orders in register
Clover orders taken over the phone do not allow for a tip line.
14 votesWe understand the use case for this, and are considering it for a future release. If we see more requests, we'll bump up the priority.
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Debit Transactions Refund to Cash
Refunding debit manually does not link to the order that was refunded. This can be financially impacting to merchants customers can potentially request additional refunds to the same order which will reflect. An option for cash refund should be listed on Debit transactions. Work around for manual refunds is to leave a note on the order to illustrate it was refunded.
14 votesHello,
This feature is under review.
Thanks,
Clover Product -
Allow Cancelation of an Invoice without notifying the customer (for payment received via check or other)
When I receive payment for an invoice that I sent through the virtual terminal in a form other than through Clover (cash, check, etc.) I would like the option to cancel the invoice without sending an automatic email to the customer. What happens currently is I will send an invoice via the virtual terminal, then I receive a check in the mail (for example) for the invoice, I cancel the request for payment I sent through the virtual terminal, and then the client receives an email saying their invoice was canceled. This frequently leads them to email me asking if…
13 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Exchange items for a different price
exchange an item for a lower or higher price and take a payment
13 votes
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