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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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533 results found

  1. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. When we are beginning to run low on a product, it would be nice to turn off the item online only. A recent update took away the toggle that could disable the item online and now we can only mark it as out of stock across all menus. We'd like to turn off online first since we cannot clearly communicate low stock to online customers.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  3. We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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    Hello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!



  4. Hello,

    Can we create a Happy Hour concept that can go on Clover online ordering?
    For example, Taco Tuesday would go live and online all day Tuesday from open to close.
    Or for instance, 50% off menu from 3:00 - 5:00 every Thursday.
    Thank you!

    1 vote

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    0 comments  ·  Menu  ·  Admin →
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  5. For a restaurant inside a hotel the merchant setup a custom tender to charge meals to the hotel room. However, they cannot add a tip to this tender. It would be really great to be able to allow tipping on custom tenders.

    1 vote

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  6. Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. Need unlimited amount of Subcategories. And also would like to be able to set up Items in the correct Subcategories on Terminals not only dashboard.

    Templet spreadsheet does import subcategories in correctly when you export and re-import that same report. It puts all Subcategories in Category.
    Needs to add a Subcategory Column on the Items tab.

    1 vote

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    Under Review  ·  0 comments  ·  Inventory  ·  Admin →
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  8. The online ordering site should be able to accept gift cards for payment and/or promo codes a business is offering.

    1 vote

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  9. CLOVER NEEDS to STOP REMOVING and CHANGING things without CONSIDERING END USER "NEEDS" - Such as ONLINE DELIVERY

    Clover needs to STOP making HOMEBASE the Timeclock Option - TERRIBLE Customer Support, FREEZES and keeps people from being to sign in - Disrespects value of time and makes terrible experience for Businesses

    WHY did Clover REMOVE "set up" option for Merchants to use their OWN DELIVERY and set parameters and Delivery Fee in the Dashboard for ONLINE Orders via Clover APP and Google Search???

    WHY are Merchants NOW "ONLY" given option for DELIVERY in Dashboard ..."VIA DOORDASH, etc...???!!!""

    DOORDASH is NOT…

    1 vote

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    0 comments  ·  Menu  ·  Admin →
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  10. Add the ability to choose default numbers of courses on Clover Dining

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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  11. Please add the option to not show zero dollar items on the customer's bill

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  12. Option to show printed time to kitchen per item on an open order

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  13. This is important since newer discounts or tender types are preferred to be moved to the top of the screen

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  14. Please add a 'removed items' report on device.

    1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  15. Connects Clover merchants to millions of active diners already booking through these platforms

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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  16. 1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  17. Owners often ask for an easy way to increase all items in a specific category by a set amount or %

    2 votes

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     ·  0 comments  ·  Inventory  ·  Admin →
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  18. This was a favorite feature among merchants who previously used other systems

    1 vote

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  19. Merchants should be walked through adding an item so they cannot forget to add a modifier or category
    or label

    1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  20. Many businesses have more than just one owner and many times these owners or bookkeepers CPAs would like to receive the Batch Report

    1 vote

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     ·  0 comments  ·  Employees  ·  Admin →
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