569 results found
-
Option to Filter Sales Overview by Employee on Stations
Being able to filter by employee when running the sales overview from a station would be very helpful in environments when you cannot always turn off "view all sales activity" for servers and/or bartenders & do lots of paid outs or paid ins.
Since the Homebase and Shifts reports do not account for Paid Outs and Paid Ins, it would be nice to be able to use the Sales Overview with more flexibility from the ground level. We get hit with a LOT of accountability scenarios in restaurants and bars. Bartenders using both a Flex and a Station sometimes is…
4 votes -
Disable Receipt Prompt on Duo
I just upgraded to Duo from our previous 2018 units. The customer facing screen of the Duo displays a receipt prompt at the end of every transaction, and I want to disable it.
4 votes -
App compare last year data
When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…
4 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
4 votes -
Problem with printing orders
I have a huge problem with the clover kiosk. There are 2 payment options, Credit Card and Cash, but if you select the Cash option you have to wait for the Duo Station. Customers complain because their orders are delayed. Solution: After selecting the Cash option, the order must be printed on the order printer so as not to lose your place in the order queue.
4 votes -
Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but
Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but ONLY pick it up on Thanksgiving day.
4 votes -
"Time Per Order" report
Fast service is vital to a restaurant. Would like a report that tracks restaurant performance metric "Time per order". Would like to see it by hour, by day, trends over time.
4 votes -
sales tax
third party online sales and sales taxes should be excluded on the report, or reported separately because they pay the taxes, so i get the clear picture of taxes owed to state, county and city, right now its included in the total sales.
4 votes -
Please stop requiring customers to complete a captcha to place an online order.
I can't think of a single marketplace on the internet besides Clover that does this.
4 votesUnfortunately, we are limited to the security limitations enacted by the ECOM team (Vlad). I have spoken to Vlad multiple times about having a less intrusive alternative, and they are looking into something called hCaptcha for 2026, but right now, this is what we're stuck with.
-
4 votes
-
4 votes
-
remove all items
on the clover kiosk, is it possible tp remove the word "all items" and direct customers to be on the first category automatically
4 votes -
Option for customer to provide a rating/review on device
Provide an option to have customer provide immediate rating/review when completing a transaction on device. Ex: "How did we do today?" 1 - 5 stars.
Something that could be customizable. Ability to ask several questions.4 votes -
Linerless Labels
Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.
Please add linerless label printer compatibility or offer the compatible printer for sale.
4 votes -
Customer Information
I want the ability to have the Customer Information show up under the Orders Tab like it did once before. This is very important for when we want to see who we are delivering to without needing to always print the Order or Payment Receipt.
4 votes -
once additional fee is added from the registrar, having the option that only a manger could remove it
we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,
4 votes -
Fulfillment
Allow orders fulfillment time to last longer than 1 hour. Half of my tabs disappear, when I switch to fulfillment time from order placement time. And a lot of time is wasted keeping receipts in order.
Would be much easier if receipts printed in order from fulfillment time, instead of order place time
4 votesLet user determine length of time (within a day) for "fulfillment" orders fetched
-
Clove integration
Wants to be able to add a time frame for items to be available on the online integration
4 votes -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
4 votes -
inventory app
The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code
4 votes
- Don't see your idea?