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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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  • My feedback

591 results found

  1. I am all in with Clover if I could only adjust the Kitchen Printer Chits. I need a compact and readable printout. Kitchen efficiency is above all else in my casual dining restaurant.

    The current order printer setup in the kitchen is too large, too spaced out, hard to read font, and splits items up by table and guests. The kitchen just needs items to make and in the mods in a simple condensed format please.

    2 votes

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  2. client would like to be able to choose which employees that can have tables transferred to them. right now, all employees show when transfer servers is selected.

    2 votes

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  3. restaurants would like the ability for their customers to leave a tip on comped meals. right now, if there is no dollar amount, no tip can be left

    2 votes

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  4. We need the ability to + or repeat a fired item, without giving the access to void printed items. This is critical and has been voted up several times. PLEASE MAKE THIS AVAILABLE!

    2 votes

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  5. Can we have an on device report of the total covers for a day?

    2 votes

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  6. Merchant has a food truck that drives to a different location every day. Currently the ability to change the address is not something that can be done instantly and so merchant is unable to inform his customer of his new location and the location of his foodtruck is not able to be seen by nearby customers on the clover consumer app because the location cannot be updated.

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  7. Add sticky label font size change option. The current font is too small.

    2 votes

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  8. Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.

    2 votes

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  9. give us flexibility to change name for dine in and take out

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  10. an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen

    2 votes

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  11. Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
    I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps

    2 votes

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  12. Can you allow merchants to change the background color or add a background picture to their Clover online ordering website?

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  13. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. When we are beginning to run low on a product, it would be nice to turn off the item online only. A recent update took away the toggle that could disable the item online and now we can only mark it as out of stock across all menus. We'd like to turn off online first since we cannot clearly communicate low stock to online customers.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  15. We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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    Hello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!



  16. Currently, the colors are assigned automatically and aren't helpful. For example, a Hot drink option button would be HOT and we would choose blue buttons for Cold drinks.

    Also, we NEED two order tickets automatically printed. we have to waste too much time pressing more options and pressing print order.

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  17. During Extremely busy periods, line cooks and expediterts have a tendency to not pay attention to order type. Sometimes "To-Go" orders get plated and have to be replated in to-go containers.

    If order types could be color coded on the KDS displays, it would help distinguish between order types and minimize plating errors.

    2 votes

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  18. The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.

    This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. For a restaurant inside a hotel the merchant setup a custom tender to charge meals to the hotel room. However, they cannot add a tip to this tender. It would be really great to be able to allow tipping on custom tenders.

    2 votes

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  20. Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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