556 results found
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Kiosk needs to be able to find the printer attached to the Station Duo.
Requiring an extra kitchen receipt printer in order to print kiosk orders at the counter can be a deal breaker for fast service, compact shops like specialty coffee shops. Currently, the kiosk cannot print to the receipt printer attached to the Station Duo. In order to print remotely (the only order printing that makes sense for a kiosk), one must purchase a separate kitchen printer and set that up to receive orders.
2 votesThank you for submitting your Idea to UserVoice.
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Subcategory
Need unlimited amount of Subcategories. And also would like to be able to set up Items in the correct Subcategories on Terminals not only dashboard.
Templet spreadsheet does import subcategories in correctly when you export and re-import that same report. It puts all Subcategories in Category.
Needs to add a Subcategory Column on the Items tab.2 votes -
Need to have "CLOVER" ONLINE DELIVERY with DAYPARTS ABILITY for Breakfast vs Lunch Menu's etc...
Clover ONLINE needs to work WITHOUT Doordash AND ONLINE Menu needs ability to AUTO stop allowing Customers to order Breakfast items after a particular time ...
Support Advised has to manually be done every day - Thats nuts ;-)
2 votesThank you for submitting your Idea to UserVoice.
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Bulk price change actions
Owners often ask for an easy way to increase all items in a specific category by a set amount or %
2 votes -
Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes -
Tip pooling
Most bartenders pool their tips so the tips app should be able to do that for certain employees and run the correct report at closeout
2 votes -
Cover count report
Owners want visibility into how many guests or covers they serve each night or during each shift
2 votes -
Online Orders not syncing with POS inventory counts
Currently our online store does not sync with our POS when there are low counts on items. It recognizes 86 or sold out items automatically but NOT counts. This is detrimental as we have orders coming through in real time both in store and Online. Meaning we often oversell items on line that are sold out- IE - We have 2 turkey sandwiches left but someone can order as many as they want online. Please fix this!
2 votes -
Secondary URL for online orders for catering
Most restaurant merchants do Catering orders or Large orders that require at lease a day notice to fulfill. A Secondary URL for these type of orders and Item that
will require more than the currant 90 Minutes time limit.2 votesA catering feature is on the roadmap and slated to begin in Q4, with hopes of launching next year in Q2.
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Include Server Name by In-Store on KDS
Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned
2 votesThank you for submitting your Idea to UserVoice.
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ORDER TYPES ON KITCHEN RECEIPTS
WITH CLOVER DINNING HAVE THE OPTION TO REMOVE ORDER TYPE WHEN DEALING WITH TABLES.
ITS CONFUSING WHEN THE DEFAULT ORDER TYPE IS "TO-GO" AND THE ORDER RECEIPT READS -
DINNING ROOM TABLE 5
TO-GO2 votes -
happy hour
Make happy hour available for essential and up for free
2 votes -
CUSTOM MODIFIERS
THE CUSTOM MODIFIER SHOULD HAVE THE OPTION TO ADD PRICE, SAME AS A CUSTOMER ITEM.
THEY'RE SPECIAL OCCASIONS WHEN CUSTOMERS ASK FOR SPECIFIC ORDERS THAT AREN'T SET MODS AND ITS EASIER TO RING UP THE ORDER WITH A CUSTOM MODIFIER WITH AN OPTION TO ADD PRICE.2 votesThank you for submitting your Idea to UserVoice.
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SALES BREAKDOWN (FOOD AND LIQUOR)
There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.
2 votes -
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Please you need to add back service charge to pop up automatically when my employee hit pay on clover system
just opened a new restaurant, but I don’t see the service charge pop up automatically when I hit “Pay.” This feature works correctly in my other three restaurants. I contacted Clover Support, and they told me that the new updates no longer include this feature. Please add this feature back.
2 votesThank you for submitting your Idea to UserVoice.
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Exchange Option
This is more of a complaint/suggestion, not an idea. Our business has the gold plan - Restaurant plan, but we are not a restaurant, although we utilize a lot of the same Clover options included with this plan. We are a ******** bar/tasting room that also sells merchandise. Many times a customer will purchase an item, let's just say it's a shirt, and they come back the next day or next week because it's the wrong size. On the Restaurant plan, you cannot complete an Exchange, only a Refund. So we have to refund the guest's form of payment to…
2 votes -
Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Customer Covers By Hour
In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.
2 votes -
Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
2 votes
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