694 results found
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Adjusting Tips
Occationally someone accidentally adds a tip that didn't want to, or tips more than they mean to. There is no way for us to go in and adjust the tip for them. We would like to see this function added to make it more convenient for our guests.
3 votes -
TIPS FOR CASH PAYMENTS?
merchant is looking for ability to records tips on cash payments in the Register and Sale apps, which would show up in Cash Log
5 votes -
virtual Terminal notes reporting
Merchant would like to be able to export transactions ran via the VT app and have the notes section also populate on the excel sheet. She currently adds an order note but when she exports the payments the notes section is blank.She needs this to help with her invoices being sent. I advised of clover Go showing the notes but she needs the invoice option via the VT
10 votes -
Add/edit guest after partial payment
Need option to add/edit a guest after another guest has already paid. Aka partial payment on table in clover dining for guests. For example....table A has 4 "guests" Guest 1 pays leaving it as a "partial payment" guest 2,3,and 4 still need to pay. One of the remaining guests wants to add a round for the table. This is not am option. And would require to make a new order for this and swipe the card two times for their tab under table and additional items. This causes alot of people to not want to get more resulting in loss…
7 votes -
5 votes
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Color Code Tip Options
Research shows color coding tip options motivate tippers. The color Gold is the best tipping option to be selected to motivate tipping.
2 votes -
Font Size Choice for Payment Receipt
Just like the option for order receipt choosing the size merchant should have option to change font size of the payment receipt. Thank you!
4 votes -
Fix bug for month autofill on chrome checkout
When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
I have to manually correct the input every time this occurs.
This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.1 voteHello,
This feature is under review.
Thanks,
Clover Product
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1 vote
Kevin Nathan
responded
Hello,
Our tipping has been enhanced to show
the amount derived from a tip percentage.
You may wish to explore our new Smart Tipping feature.
Thanks,
Clover Product
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tip on paper for phone order on Duo
Currently on clover duo, if you have it set to 'tip on screen' but you get a phone order and input card information manually (like a pizza shop) the system wont let you add tip because the customer is not present. whenever manual card info is input, the receipt should print on paper so driver can gather signature and tip on delivery.
2 votes -
Voids and refund
Clover needs a alert option for voids and refund so the owner or manager can know live when these transactions happen
2 votesHello,
Thanks for your feedback. This does seem like a good idea.
Are there specific modes of transactions that you would like to be notified about (e.g. On device, Ecommerce, Hosted Checkout, all)?
Also, any preference for how notifications are delivered (e.g. SMS, Email, push, all)?
Would it be helpful to set up thresholds (over a specific amount) that trigger these alerts?
Thanks,
Clover Product
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could we calculate Service charges with cash settlement on the shift app
could we calculate Service charges with cash settlement on the shift app
2 votes -
Add a function for taxes, when applying discounts
Wondering if you could add a function to the register when clients are paying. I want to have the taxes added to the total even if there is a discount added. Example..
total of the service is $200, taxes are added making the service $230. If the client has a gift certificate for $100, I would have the $100 subtracted from the total. (Which should still be $130 after taking off the $100)
But on the clover system, the tax is only added to the remaining balance of $100.. making the total $115. if it was an option to add…
3 votes -
Additional Tip line for gratuity payments
In restaurants, we have a policy for automatic gratuity of parties of 6 or more. We have to have the gratuity added on our POS system (Aloha) and then we have to run the transaction for the amount before gratuity on clover, then go back into receipts on clover and add the tip, then reprint the receipt. When the receipt is printed with the gratuity, there is no line for additional tip. We need that so badly! Please! We deserve the right to potentially make more than 18%, especially on a difficult party/table/table that wants to be more generous. Please…
3 votes -
service charge
The service charge should not be in the net sales at the top of the sales overview report that we print at the register to reconcile our register. Our expected deposit is off on the days we have a service charge because that money goes directly to the staff member who had the service charge on their ticket. Example: Expected Deposit -313.35. Register is -751.75 after physical count. Service Charge of -438.40. Add the two together equals -751.75. Should show on bottom line.
2 votes -
Allow text prompt on when paying via custom tender
We use a variety of internal account numbers referencing other areas of our organization in addition to taking our usual cash/check/card.
It would be a great asset if we could designate certain tenders as requiring a note field entry when selected, much like the "Check" tender does when you select it.
Ideally it would show up on exports like the notes do on the checks, so long as it wasn't limited to 12 characters like the " invoice number" option is.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
please get rid of the tip amount showed in $ amount below the percentage suggested?
please remove the tip amount showed in $ amount below the suggested percentage amount.
1 vote -
One discount per order
Ability to apply only one discount per order. Currently, Clover devices allow for employees/managers/admin to apply multiple discounts to the same order. There should also be a permission setting that allows business to select the roles that may apply multiple discounts.
2 votes -
Please change the way Sales Tax is calculated when there is a discount, a taxable item, and a non-taxable item on the same transaction
Hi there, Boise Art Glass We often process transactions that have three specific variables: Taxable items, non-taxable items, and a discount. Through many help calls, we discovered that the reason our books were never balancing was that the Clover algorithm does not take the total from the taxable items, minus the discount, then only apply that amount to the sales tax rate, then add the cost of the non-taxable item and the other totals. What it does is looks at the total, of both the taxable and non-taxable items, and discerns what percent of the total was discounted, turns that…
2 votes -
No Tip
- Need to modify receipt to include charges for “MDSE/services” under one line, and add another line for “TIP” followed by a line with the “TOTAL AMOUNT”. No Tax line at all.
- Need to add “No Refunds” under signature.
Batch Totals need to be as follows:
Sales
RefundsTotals
Tips
Cash back
Tax1 vote
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