572 results found
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Request for virtual terminal to be included on the devices filter on the reporting app
We would like for the virtual terminal on the dashboard to have the filter of a device on the reporting app for it to be able to have the name changed under devices
2 votes -
Need tip line on Phone orders in register
Clover orders taken over the phone do not allow for a tip line.
14 votesWe understand the use case for this, and are considering it for a future release. If we see more requests, we'll bump up the priority.
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Show Split Amount When Screen Is Flipped
called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.
3 votes -
3 votes
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EDIT PARTIAL PAYMENTS
When payment is partially paid, admins can be able to remove items that wasn't paid
2 votes -
Taxes built into price
Allow merchant to create a price for an item that adjust cost + tax for a certain charge amount
3 votes -
Expanded refund/ exchange options
Merchant wants to be able that when a customer is returning an item he could scan to process a refund and also on the exchange bottom he wants to be able to choose items with different prices and see the whole inventory to pick the item the customer is asking for
18 votes -
the tip line to appear if they re-issue the receipt a second time
merchant would like to see the second receipt with the tip line
4 votes -
Limit one discount per order
Currently, Clover allows to give multiple discount per order. The discount will keep adding up, which discount coupon usually limits 1 coupon per table or per order. This will prevent some employees making mistake or give more discount to customer.
7 votes -
show a box option to show that tip has been paid out and split
merchant wants to see the full reporting tip showing the tips being paid out and also wants to split tips . taking partial tips on the clover go
3 votes -
Scan/Attach items to Manual Refund
Our business would like to be able to scan or attach an item to a manual refund. We’d like the software to also register sales tax, etc on the refund as we’re currently having to do it on a calculator outside of register. Gets very complicated with larger orders. This makes sense if it were laid out identical to the “register” except total become a credit/refund to the customer rather than a sale.
16 votes -
There needs to be an option to leave a tip from the gift card.
When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.
17 votes -
Add a Comp Button
Allow merchants to comp (give away a free meal) in the register app. This will allow merchants to track any food that is given away for free. With every comp ask for a reason why the meal was comped.
28 votes -
Customer type discounts
Be able to make customer groups and automatically apply discounts that you set for each group
ex: Label certain customers as "military" or "employee" and automatically give discount specified to each customer type/group
20 votes -
5 votes
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Refund Process
Hello,
The Refund Process do not work correctly, it should work like the discount process, where the waitress ask for approve and a pop up screen is displayed for a manager pin. At that point the manager will enter he/her pin. Since it does not work with way and the manager need to log into the system to refund an order, the refund order is logged under the manger shirt report and not the waitress shirt report. This is causing issue this tip especially with cash refunds at the end of the night because there refund is not show on…30 votesHello,
This feature is under review.
Thanks,
Clover Product
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2 votes
Waiting to hear the business reason for this request.
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Returns & Exchanges Suggestions - Coming from a retailer
May I suggest a few things.
Allow for a merchant to denote an item scanned/rang in on the register screen as a *refund/exchange. If the total amount is negative, the "PAY" button is inactive, a "refund" button appears and then the CREDIT is issued back to the customer. An option on the item screen near discounts or something to denote it as a "refund/exchange" item is what would make most sense.
Our issues right now include returns on BOGO 1/2 OFF sales, partial refunds, exchanging for other items with a different price and the inability to attach an item to…
12 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Register Update- EBT
Merchant would like a feature that would allow her to differentiate food items from non-food items when processing using EBT
4 votes -
Reason for refunds
Merchant would like clover to have a reason code for refunds.
11 votes
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