571 results found
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Reason for refunds
Merchant would like clover to have a reason code for refunds.
11 votes -
rearrange tenders
Have the ability to rearrange the tenders for the payments
3 votes -
Custom discount amount
Using the discounts app be able to have a specific discount but choose a variable amount. Essentially custom discount amount but have a set category so it’s traceable.
8 votes -
Tips Setup on tip entry location
In setup for clover mini that the tip entry location have a way to put tip in on tablet screen and on printed receipt.
2 votes -
Merchant wants to have the option to add a service charge at a variable amount.
Merchant wants to have the option to add a service charge at a variable amount and not just a percentage when adding the charge to a table in Clover Dining.
3 votes -
Add Alphabet to the Customer Pin entry point on the numbers
You have the alphabet under the number for the merchant pin area but no alphabet under the numbers for the customer Pin number. Please add, People have a word they use for a debit/credit pin password.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Difficult time with returns and exchanges Clover POS
We are having a very difficult time adjusting to returns and exchanges on the Clover POS. We need negative items available on "Register" so we are able to handle promotional sales we do occasionally as well as exchanges towards the purchase of new product. Please advise. Thank you.
6 votes -
Returns and Exchanges to show up on same transaction
Please allow for merchant to ring up a customer, allowing returns and exchanges to show up on the same transaction from Register. This will allow a way more seamless, fluid process. Thank you.
8 votes -
option to re-print credit card receipt after tip is adjusted
Merchants are requesting the option to reprint the CC receipt with the tip after the tip is adjusted. Many restaurants audit the customers hand written tip adjustment at checkout to make sure no errors were made when adjusting tips.
6 votes -
Refunds without receipt issue
We have an issue when issuing a manual refund to a customer without a receipt, there's no way to attach a generic item or specific item to it. Why can't I scan an item or attach a item in the inventory to it? We're in retail and that would make sense. Reporting is very off because of this problem.
7 votes -
Discount items for specific date range
I want the option to apply discounts on specific items or categories for a specified date range and have it available to everyone
(no loyalty, coupons, etc, just a plain old sale for whoever walks in my store). Similar to happy hour app, but be able to choose a date range to run the promotion,Ex: 10% off accessories this week
(have it apply automatically so that i don't have to manually discount every accessory that someone buys)
8 votes -
20 votes
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Discount Reason Prompt
Allow a pop up box to type it after applying a custom discount (and/or allow it to be an option selected as a prompt when creating a discount in the discount app) to type in the reason for the discount.
•If I do a custom 15% off, I want employees/manager to type in why ie "Side was cold".
•If I create a discount named "Bar Comp" and it’s a standard 100% comp, I want a prompt for employees to put in a reason ie "Tonic was flat in customers Gin & Tonic"
73 votes -
taxes included as part of order instead of added on
Merchant runs a carwash and would like an enhancement that would allow them to charge tax as part of the total instead of it added on - without employees having to calculate this
8 votes -
Scan or search bar when exchanging items
Merchant has thousands of items and cannot scroll through the list to find items to exchange.
Would like a search bar added or the ability to scan an item to find it
12 votes -
Service Charge should be applied to total BEFORE discounts
Service Charge Percentage should be applied to total BEFORE discounts.
ie. Situation: 18% auto gratuity for parties larger than 6 people
Currently if a discount is applied to the order, the 18% service charge is calculated based on the DISCOUNTED TOTAL. It should be calculated on the TOTAL BEFORE DISCOUNT.
26 votes -
saving card info
Is there a way to save the customer's credit card info whenever they make a purchase? Merchant has a small business and her customers are repeat, so having the card info on hand in the records (even if it only shows the last 4 digits) would be very convenient. She could just pull up the records and select the card she wishes to use when the customer comes in again.
9 votesHello,
This feature is under review.
Thanks,
Clover Product -
employee discounts
employee discounts applied using employee's identification number and applied only to specific items
6 votes -
Debit Transactions Refund to Cash
Refunding debit manually does not link to the order that was refunded. This can be financially impacting to merchants customers can potentially request additional refunds to the same order which will reflect. An option for cash refund should be listed on Debit transactions. Work around for manual refunds is to leave a note on the order to illustrate it was refunded.
13 votesHello,
This feature is under review.
Thanks,
Clover Product -
Manual refunds tracking items returned
Manual refunds should be able to inclue items from inventory so merchant can net sales of those items and keep inventory updated.
4 votes
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