694 results found
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Void Reason
Would like to have an option to put reason for void when voiding transactions.
95 votes -
Manual EBT transactions on the Clover Station Pro
Customer is losing sales because you can't manually enter an EBT card on the Clover Station Pro.
3 votes -
Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices
Merchant, Tina Gaudino of Richardson Koudelka LLP, suggested adding a web link in Virtual Terminal to send customers in lieu of sending invoices.
The web link would require customer to fill in required information and send back to merchant via email.
9 votesDear Merchant - Please share more details on your workflow in order for us to better assist.
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Tips On Tablet Screen AND Printed Receipt
Merchant would like the option for the tips to be entered on the tablet screen AND the printed receipt at the device level
72 votesHello,
This feature is under review.
Thanks,
Clover Product
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Itemize merchant copy of payment receipt
On the Station Pro, when the merchant copy of the receipt is printed for the customer to sign, it only shows the total of the bill. Previously the merchant copy of the receipt would be itemized to show the individual items that were order and the cost of each item. Is there anyway this can be brought back?
2 votes -
Close batch on MOBILE APP CLOVER G2
The ability to close the batch on the web dashboard or mobile app clover g2 in addition of closing on the devices.
1 vote -
Service charge on custom tender shows up as unpaid balance
We sell house gift certificates that are redeemed with custom tender payment option. First of all, there is no option to add tip when paying with custom tender option. Secondly, when a service charge is applied (to go around the no tip option), the service charge shows up as unpaid balance on the reports, even though full payment is redeemed with the custom tender. For example, food bill is $50 + $10 service charge. You choose custom tender ("redeem house gift certificate") for the amount ($60). Payment shows up as $60, but under "unpaid balance" it shows $10.
1 vote -
Add payment type to virtual terminal
We are a church. We get checks in mail. We want to retrieve customer name in the virtual terminal, select the inventory item, select payment type, enter the amount and send receipt.
2 votes -
Remove the email required field for stored cards
Need to be able to store cards even when a customer does not have an email. The settings allow for us to not require the email field, but when trying to charge the first transaction, it won't allow us to proceed without an email
2 votes
AdminAnonymous
(Admin, Clover)
responded
We need to allow a customer to rejected the stored card, thus an email is required.
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Remove tax by item in register
Would like to have an option to remove tax by item in register. Only option is to remove tax from whole order.
13 votes -
Cannot adjust tips on the third parties merchants order like UberEat
Restaurant business, I cannot add the tips to any of my orders from the third party merchants like UberEat, Online website, or Grubhub.
Adding and adjusting tips to all orders, not just credit card, should be more flexible.
1 vote -
Enable "Skip and Print" on Clover Station Pro in QSR Mode.
Today Restaurants aren't either QSR or Full Service. There are many that are both. In the Clover Station with Customer Facing Mini configuration in QSR Saas, you can "Skip and Print" a card payment receipt with a tip and signature line for the times payment is made at the table instead of the Mini at the counter. In these cases, the tip is edited from the amount indicated on the receipt by the customer. In essence a combination of both counter and table payment options on the same device. This feature is not available in the Clover Station Pro configuration…
2 votes -
Multiple Tax Rates For Custom Items
The merchant would like the ability to select the tax rates to apply to a custom item. At this time custom items will only allow default tax
10 votes -
Add a receipt reprint option that includes a spot for customer's signatures.
The first receipt that gets printed out after any transaction is our merchant copy that allows the customers to leave a tip & sign at the bottom. We collect these at the end of the day to either add in our tips & as a reference in case a customer files a dispute with their credit card company for fraudulent charges stating that they haven't dined here. I need to be able to reprint this receipt just in case the first one gets lost, damaged, incorrectly printed, etc. Sometimes we run out of receipt paper and the receipt does not…
5 votes -
change the virtual terminal search box back to the way it was
Please change the virtual terminal customer search box back to the way it was so I can see multiple different customers at one. This new update or change that happened a few weeks ago allows me to see the first one and then when I scroll I am only able to see in between two. I have already contacted your support team who told me they can help me. PLEASE CHANGE THIS BACK ITS IMPOSSIBLE TO FIND THE CORRECT PERSON.
1 voteHello,
In order to better understand the issue here, are you able to provide a screenshot of what you're seeing in the Virtual Terminal customer search?
Best,
Clover Product
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Please add another TIP BUTTON
PLEASE ADD ANOTHER TIP BUTTON... 15% 18% 20%
6 votes -
PRINT TIP SUGGESTION WHEN TIP IS ON PRINTED RECEIPT
At the bottom of the receipt so that customer can select the percentage.
4 votes -
exhange/refund items
When exchanging or refunding an item it would be nice if the stock is enter back in the inventory
15 votes -
5 votes
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create or allow business rules for tax exemptions for countries other than the US
After just recenly purchasing the system and bringing it online, we have been told by tech support that features described on clover.com/help may or may not be applicable to us, as Clover only has the .com help set up for US clients, with no way to differentiate what applies in Canada and what doesn't. I need a way to add a business rule to allow for tax exemptions under certain circumstances, as using a business rule like as is outlined on the clover.com/help page would be far more helpful than making one of our two required taxes optional. Please bring…
1 vote
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