566 results found
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Re-Ordering and Opening transactions when completed
Merchant wants to be able to print each guest separately when he selects spilt by items and not actually have to be taken to pay screen (print customers receipt before pay screen)
Merchant also wants to be able to re-open the check once it has been completed and apply discounts32 votes -
Service Charge By Order Type
The merchant would like to be able to apply a service charge for To/Go-Delivery Order Types
10 votes -
Multiple service charges
Merchant would like the ability to add multiple service charges to an order.
30 votes -
4 votes
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Offline -- If the clover system is off line it should automatically ask for a contact number.
Its great that clover will still collect payment information to charge when it goes back online -- but if it turns on the card didn't work for some reason then you're out of luck.
Please have it so that if someone is choosing the credit card option while the system is offline that contact information must be entered in order to complete the transaction.
42 votesHello,
This feature is under review.
Thanks,
Clover Product
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Larger "Done" button after order completion
We have a Clover Station 2018, and when the screen is flipped for a customer to provide a Custom Tip there's a lot of confusion after the customer enters the Tip amount. Can the green checkmark be made LARGER or a large DONE button inserted in lieu of the green checkmark?
8 votes -
5 votes
Hello,
This feature is under review.
Thanks,
Clover Product -
Need a pop-up notification to avoid partially paid transactions
Merchant States that they used to receive a pop- up saying " this card is authorized for this amount $xx, do you want to continue?" on debit card transaction
Used to be a feature, but they no longer see it.
27 votesHello,
An improvement to this experience will be available in a future release with our new payments UX redesign.
Thanks,
Clover Product -
Automatically apply Service Charges
Enhancement for Service Charges to automatically apply rather than manually selecting option each time.
16 votes -
Ability to delete a partially Paid Open Order
Merchant request to submit a product enhancement to allow the deletion of an Open Order(s) that have a refund.
8 votes -
Streamline pre-authorization process
Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again
10 votes -
Ability to partially refund in Orders app
Merchant is requesting for a feature that allows them to make adjustments to an Order after it's been paid. After a customer pays for an Order and Discount is applied, if they want to return an Item or change their mind on couple of Items, there is no way to complete a partial refund for those items on the Orders app.
18 votes -
Change the tips section to pop up after the card has been run and before the signature.
Change the tips section to pop up after the card has been run and before the signature.
Or at least give the option to change the order.
People are trained to hand their cards to the person behind the register and if its a card that swipes I have to just awkardly hold on to their card until they figure out the tip page.
It's not intuitive the way its currently set up
22 votes -
Merchant would like manual transaction app available on Clover station 2018
I had old clover base station. It has Manual Transaction app on it.
But, I bought new base station 2018. I went to app market to find and
install. It not available.
My restaurant still using old system to print bill. Then enter manually
each transaction to charge for customers. With old base station was
perfect. But newest base doesn’t have?
Please make it! Now newest base station take to much time to do custom
order and charge each time.
Thank u!17 votes -
Enable a notice on the device when processing a transaction with a pre-paid card
Merchant called in because she processed a transaction with a pre paid card and the merchant did not have enough funds available and the payment printed a receipt as if the payment went through, merchant would like to receive a warning or any type of notification, advising her that the payment was not completed.
7 votes -
Employee permission to prevent using multiple discount
Create an employee permission to limit using multiple discounts on an order for an item or order
11 votes -
Order amount based tax for orders over 5000.00
Merchant would like the ability to have or setup tax rates to order amounts. New tax requires have orders over 5000.00 be taxed at 6% and orders under 5000.00 be taxed at 7%
3 votes -
Prompt for Tips Depending on Order Type
Merchant wanted the clover to ask for tips depending on the Order Type.
6 votes -
Progressive Discount (same item)
Merchant needs to do discount by items like buy one get the other one with discount buy 3 and get another discount for one item most of the applications can do it but just by category not by item meaning that the discount will be apply to any item on that category and he needs the discount been apply to the same item the customer bought
5 votes -
Option to remove Verify Signature step after transaction
Does not want the option to verify the signature after doing a transaction.
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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