694 results found
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EDIT PARTIAL PAYMENTS
When payment is partially paid, admins can be able to remove items that wasn't paid
2 votes -
the tip line to appear if they re-issue the receipt a second time
merchant would like to see the second receipt with the tip line
4 votes -
Limit one discount per order
Currently, Clover allows to give multiple discount per order. The discount will keep adding up, which discount coupon usually limits 1 coupon per table or per order. This will prevent some employees making mistake or give more discount to customer.
7 votes -
Scan/Attach items to Manual Refund
Our business would like to be able to scan or attach an item to a manual refund. We’d like the software to also register sales tax, etc on the refund as we’re currently having to do it on a calculator outside of register. Gets very complicated with larger orders. This makes sense if it were laid out identical to the “register” except total become a credit/refund to the customer rather than a sale.
17 votes -
There needs to be an option to leave a tip from the gift card.
When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.
18 votes -
show a box option to show that tip has been paid out and split
merchant wants to see the full reporting tip showing the tips being paid out and also wants to split tips . taking partial tips on the clover go
3 votes -
Add a Comp Button
Allow merchants to comp (give away a free meal) in the register app. This will allow merchants to track any food that is given away for free. With every comp ask for a reason why the meal was comped.
29 votes -
Customer type discounts
Be able to make customer groups and automatically apply discounts that you set for each group
ex: Label certain customers as "military" or "employee" and automatically give discount specified to each customer type/group
20 votes -
5 votes
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Returns & Exchanges Suggestions - Coming from a retailer
May I suggest a few things.
Allow for a merchant to denote an item scanned/rang in on the register screen as a *refund/exchange. If the total amount is negative, the "PAY" button is inactive, a "refund" button appears and then the CREDIT is issued back to the customer. An option on the item screen near discounts or something to denote it as a "refund/exchange" item is what would make most sense.
Our issues right now include returns on BOGO 1/2 OFF sales, partial refunds, exchanging for other items with a different price and the inability to attach an item to…
13 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Refund Process
Hello,
The Refund Process do not work correctly, it should work like the discount process, where the waitress ask for approve and a pop up screen is displayed for a manager pin. At that point the manager will enter he/her pin. Since it does not work with way and the manager need to log into the system to refund an order, the refund order is logged under the manger shirt report and not the waitress shirt report. This is causing issue this tip especially with cash refunds at the end of the night because there refund is not show on…31 votesHello,
This feature is under review.
Thanks,
Clover Product
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2 votes
Waiting to hear the business reason for this request.
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Register Update- EBT
Merchant would like a feature that would allow her to differentiate food items from non-food items when processing using EBT
4 votes -
modify payment on closed orders
I have a very large merchant with 8 clovers and they are about to switch to micros for this exact reason. They are insanely busy, and many times a card is swiped for the wrong table. When this happens, they have to void the transaction.
BUT - there is no feature to re-open the order and apply the correct payment card. Instead, they have to open a new table/order, re-enter all of the items, apply a note to the kitchen "do not make" (because you can't close an order that is not fired), swipe the card again to complete payment.…
9 votes -
Custom discount amount
Using the discounts app be able to have a specific discount but choose a variable amount. Essentially custom discount amount but have a set category so it’s traceable.
8 votes -
rearrange tenders
Have the ability to rearrange the tenders for the payments
3 votes -
Tips Setup on tip entry location
In setup for clover mini that the tip entry location have a way to put tip in on tablet screen and on printed receipt.
2 votes -
Merchant wants to have the option to add a service charge at a variable amount.
Merchant wants to have the option to add a service charge at a variable amount and not just a percentage when adding the charge to a table in Clover Dining.
3 votes -
Be able to void Mistaken closed transactions.
If I have an employee that adds a weighted item with too many zeros and then closes it out, I cannot void the closed ticket. Say she weighs our item and accidentally puts in 1000 lbs = $10,000 and then cashes it out to cash. We as owners should be able to delete and void that frivolous mistake. Or say a disgruntled employee cashes it out for 1mil. We should have the right to VOID said transaction
13 votes
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. Once an order is closed, only a Refund can be executed against them, not a void.
Best,
Clover Product -
Add Alphabet to the Customer Pin entry point on the numbers
You have the alphabet under the number for the merchant pin area but no alphabet under the numbers for the customer Pin number. Please add, People have a word they use for a debit/credit pin password.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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