694 results found
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Under transactions, I want to see the date displayed. Move the vertical boundary to the right so the full date shows up
Because Clover does not separate individual transactions, only total per payment method. If the total number does not match what the computer has, I need to know what the individual transactions were that Clover received (that is a request made). Meanwhile, they can be looked up under Transactions on the device, but whoever programmed that screen left inadequate room to display the date (left column), making the search for a specific transaction a nightmare. Meanhile, there's oodles of room for the center column, which displays the $ amount and also contains a randomly generated code that appears nowhere else. Let's…
1 vote -
Please add a negative tender button!
Please add a negative tender button so we can cash out lottery sales more efficiently than downloading a third party app.
12 votes -
Remove "remove your card" message when customer inserts their payment card prior to transaction being sent to payment device
Remove the customer message "Remove Your Card" when customers insert their payment card in the payment device prior to the transaction being sent to the payment device. This causes confusion and wastes time when customers remove their card and have to reinsert. Currently, the customer receives the "Remove" message but if the card is left in the device the transaction just continues and completes.
1 vote -
Void Cash Transaction
Please integrate a method for Voiding Cash Transactions. Include a pop up window or screening process to ask user to verify Cash return/ balance if needed. At least incorporate it mid sale when transactions are split.
There was an example when we paid half card and the other payment was missing. I then had to proceed with cash to make any other correction possible. I then had to return funds and cash. This affected our sales tracking system and manipulated margins (Transaction counted as a Return and affected margins)
Another Suggestion is to keep Card transaction pending until the Sale…6 votes -
re-add the tip option to the authorizations app
the option was there before according to one ISO but it has disappeared with the latest updates
1 vote -
Create a function that allows for bottle returns
A lot of retailers in the New England area, California, and Michigan sell beer that comes with a Bottle Deposit of $0.05-$0.10. The cusotmers can then return these cans/bottles for a credit on their transaction or for cash. There are some 3rd party apps that almost work to allow this, but fail in certain areas. Its as simple as adding a calculator that allows someone to multiple the deposit amount by the number of cans/bottles they are taking in, and applying it to the transaction or giving the customer cash. This would open Clover up to an entire industry in…
1 vote -
CARD ON FILE
PLEASE!!! Please update software to be able to store cards on file through the clover itself as you have through the virtual terminal.
22 votes -
Make the customer app usable for Wholesaler
Currently, you can not search by business name. We are required to assign tax exempt customers to transactions in my state for the Comptrollers office. I can not pull up our non-profit or tax exempt customers by business name. There should also be a way to denote a customer as being tax exempt with form on file. Currently, we have to reprint each transaction and manually file it in a customer file (since switching from NCR to Clover). This is creating hours of extra work because half of our customers have a tax exempt status. The workaround is to use…
1 vote -
option to select order types at the end of transaction, before pay
client wants to ask "is this for here or to go" at the end of the transaction and before the customer pays. the way its currently set up is that the order type has to be selected first and then the order is placed.
1 vote -
pay by guest option larger and easier to view
pay by guest option larger button and easier to view so less mistakes employees accidentally click "all" alot which results in having to refund
3 votes -
insert payment method, why the machine displays "remove the card" before displaying weather it is approved or not
why it does not display teh approval status before removing the card... also the approval and disapproval tone both are same... why... very frustrating... have to look at the machine always for the confirmation... some business are such that everything has to be done on the type of the tone weather approved or disapproved
1 vote -
Allow taxes to be shown with their respective names because in PR is mandatory to state what taxes were applied
Allow taxes to be shown with their respective names because in PR is mandatory to state what taxes were applied
3 votes -
Option to Send/re-Send Invoince
Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.
15 votesHello,
This feature is under review.
Thanks,
Clover Product
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Specify EBT Validity on items & split orders
Allow the seller to specify whether or not an item is EBT valid, and automatically split an order so that EBT can only be used to pay for EBT valid items.
1 vote -
insert reader not funtion well. can we do wipe card as first option?
insert reader not funtion well. can we do wipe card as first option? if add this option so im still able to using it.
1 vote
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. We cannot prioritize Swipe-MSR over Insert-EMV.
If you're hardware is not functioning properly, please get in touch with our support team or your salesperson to assess the device's warranty.
Best,
Clover Product -
allow custom payment ability to default to two way payment
As a retail store we need a 'credit payment' option for customers that have made returns. We can create the credit payment option but the button defaults to 'pay full amount' when pressed instead of asking how much the credit is before closing out the transaction. Allow of 'other' payment categories the ability for the admin to set the payment default from pay full amount to split payment so we can enter in credit or partial gift card payments
1 voteHello,
This will be available in a future release.
Thanks,
Clover Product
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Need option for a discount % to come on every invoice from Date? to Date?
Option to discount all orders in a given time frame.
Example: All items 25% off during November.
3 votes -
2 votes
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4 votes
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add ability to attach a pdf to an invoice.
I have a merchant that wants to attach their detailed invoice to the Clover payment invoice.
4 votesAdminGlenn Flinchbaugh (Admin, Clover) responded
We're going to address with an upcoming payment link feature. You'll be able to send a request for payment along with your PDF to a customer.
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