589 results found
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Manually change invoices to paid
I love using the invoice feature in Clover; however, some customers send a check in the mail or send payment via another method, and I can't currently mark the invoice as paid. That presents a problem. I'd like to have accurate reporting, but I'm instead going to have to mark the invoices as cancelled when they actually have been paid. Please create an option to manually mark invoices as paid. It would also be great to denote which invoices have been manually marked, providing an option for me to record how the invoice was paid, versus invoices that were paid…
2 votes -
Pausing payments
I need instead of a delete button a pause button where I can pause a payment in a recurring plan but then able to hit resume when I want. This is crucial!!
2 votes -
Can you charge the reoccurring early mornings and not sporadic at multiple times during the day
Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm
1 vote -
When taking new payment for customer with new card the 'save card to customer' does not replace old card
Make the 'save card to customer' actually work and replace old card on file
1 vote -
recurring payment customer notification via SMS and Email option on the dashboard
via SMS and Email option on the dashboard when doing recurring payments.
62 votesHello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
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Invoice Number on Hosted Checkout
We would very much like to have the mandatory invoice number feature, from the payments settings, work with the hosted checkout payment links.
This is a must-have feature for matching a payment someone is making without having to search for their name, etc. I see others have asked for something similar to this almost a year ago.
We can't make this work for our business without this feature.
5 votesHello - Thank you for reaching out. Are you looking for an invoice number or manually entered number?
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anthony.catalano@fiserv.com
For Recurring billing can it be added to have the ability to clear overdue invoices
1 vote -
Have the ability to send an invoice or payment link that will save the credit card on file
This would be so beneficial to those that run their businesses virtual only and do not take actual credit card numbers, adding protection and security for both parties. I am a former Stripe user and they make this super easy for merchants to set up and utilize. It also would be great if we could have payment links for recurring payments where the customer can fill out their cc information and have it saved in the system under their profile.
15 votesHello,
Thank you for your feedback. This will be available in a future release.
Thank you,
Clover Product -
Transaction number
Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.
1 vote -
Billing Information and Customer Card info
Have the ability the edit billing information and customer information once already added.
3 votes -
issues with browser widgets, chrome, and accepting payments
Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…
1 vote -
Tender Payment Options
Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.
1 vote -
URGENT! Add the ability to "adjust" tips after cash transactions!
It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.
I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…
1 vote -
Prompt for Invoice Number for Telecheck Payments
Please allow there to be a prompt for Invoice Number when processing Telecheck Payments
1 vote -
Customer names in Virtual terminal and in transactions
We too just migrated to Clover and I really want Payeezy back. In the transactions page there's no way to search by customer name!! That is crazy. We don't save "I.D. numbers" or other data. Clover seems to think names are unimportant. They ARE! I too don't know who sees this. This is site is not user friendly at all.
12 votes -
Ability to Export Recurring Payments
Ability to Export a Recurring payment plan. We have subscription payments each month and I need to be able to export a recurring plan so I can sort it to compare to the list of active subscriptions. Each month we are adding/subtracting subscriptions or prorating amounts. Currently, the list of customers is in a random order.
3 votes -
Receipt
There is only 1 place to make a reference/Note with respect to the invoice being charged. That reference only appears in the "Note" field under Payment Details if the transactions details are pulled up. That is inefficient, plus it generates a 2+ page document, when all you need is that particular data element. The receipt feature generates a credit card receipt which does not include that reference. The receipts in Payeezy were better.
Additionally, when you finish a transaction it closes the screen up and the only way to access that "receipt" with the Note field is to go to…4 votes -
Allow multiple partial completions of pre-authorized transactions for partially-completed orders instead of entering a new transaction
In our mail-order/retail business, we use pre-authorized to completion transactions 99% of the time. Sometimes a customer's order is only partially completed/shipped due to inventory availability. Later on, once we receive the backordered items, the balance of the customer's order is shipped. We need to be able to do completions for the second part of the order using the balance of the pre-authorized amount which was not completed upon billing of the first shipment.
For example, an online order (using Payeezy/Clover API) is submitted for 30 books totaling $300. We have 20 of them in stock. We ship the 20…
2 votesWe are finalizing development on this an will launch shortly.
Thank you so much for your feedback.
Clover Communications
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transaction report
Batch Detail Report. In the Deposit report, allow merchant to click the amount submitted to the bank and view/save/print a batch detail report that lists every transaction and the transaction details for every transaction.
3 votes -
Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited
some merchants are requesting for recurring payments to be able to email a link to a customer and then the customer enter the cc info and select the monthly date they want the card debited and that Our competitor Stripe has this functionality.
16 votes
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