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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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570 results found

  1. We would like the option to disable the "manage" button that allows customers to change their card on file.

    2 votes

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  2. Allow for override if no Zip Code or Postal Code is available. This is more specific to international transactions where the address does not contain a postal or zip code

    2 votes

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  3. Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum

    1 vote

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  4. When will recurring payments for Healthcare businesses be available?

    2 votes

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  5. When a payment fails the merchants want to see why it failed with detail.

    6 votes

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  6. I need to be able to add the convivence fee to the QR code and SQL link.

    1 vote

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  7. Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.

    15 votes

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  8. It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.

    4 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  9. If a customer pays with cash and the amount tendered is entered, please make the pay button green. It is consistent with the rest of the app. It also makes it easier for the employee to quickly press the correct button. I find my employees hesitate because they are used to the button being green to proceed.

    1 vote

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  10. Merchant requested to limit the employees access to remove the Additional Charges from their current profile.

    1 vote

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  11. I love using the invoice feature in Clover; however, some customers send a check in the mail or send payment via another method, and I can't currently mark the invoice as paid. That presents a problem. I'd like to have accurate reporting, but I'm instead going to have to mark the invoices as cancelled when they actually have been paid. Please create an option to manually mark invoices as paid. It would also be great to denote which invoices have been manually marked, providing an option for me to record how the invoice was paid, versus invoices that were paid…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  12. The barcode scanner seems to be broken on the TIPS app. Lots of customers use this so it would be awesome if it worked again.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  13. Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment. When a partial payment is made it says "Payment Successful" it should instead prompt a screen for the remainder balance.

    1 vote

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  14. I have to print all the transactions and the letters are very small and the name of the customer does not show at the top like it used to be

    1 vote

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  15. How cool would it be able to search for open orders from Dashboard and not just from the device? Then from there, in the dashboard, if you could send the "open order" to customer as an invoice with ability to pay right from there that would be even better. Would be practical for those who stop in or call in an order but then want to be invoiced. Our staff in store is too busy to do this or be able to find the open orders. Would be cool if we could do so from afar without having to be…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  16. Individual Users subscribe to Invoice Paid notifications. Our clover account has one admin at corporate in another country. Her getting paid notifications does not help us any. As sales reps, if we could individually subscribe to invoices for notifications if they get paid, or just if we could be notified on invoices that we create from our account. This would be super helpful.

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  17. We have created a "pay now" button for our website home page so clients that receive a statement in the mail can easily make a payment online.. That part seems to be working well.. My problem is I do not get any type of notification that a payment has bean made.. So when I try to balance my daily deposit I notice numbers not matching then the search is on.. It would just be really really nice to get an email when a payment is made online through the hosted check out

    1 vote

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  18. I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.

    2 votes

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  19. Allow different machines to have different tip percentages. This will ne helpful for takeout orders.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  20. I would like clover online ordering to support payments from digital wallets, like apple and google pay.

    2 votes

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