694 results found
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Change the tips section to pop up after the card has been run and before the signature.
Change the tips section to pop up after the card has been run and before the signature.
Or at least give the option to change the order.
People are trained to hand their cards to the person behind the register and if its a card that swipes I have to just awkardly hold on to their card until they figure out the tip page.
It's not intuitive the way its currently set up
23 votes -
CARD ON FILE
PLEASE!!! Please update software to be able to store cards on file through the clover itself as you have through the virtual terminal.
22 votes -
Expanded refund/ exchange options
Merchant wants to be able that when a customer is returning an item he could scan to process a refund and also on the exchange bottom he wants to be able to choose items with different prices and see the whole inventory to pick the item the customer is asking for
22 votes -
Clover Mini and Station Needs New Pin Debit Option (discontinuing Merchant Keypad)
With the discontinuing of the Clover Merchant Keypad, the Clover Mini and Station needs an alternative way to take Pin Debit. Merchants cannot rely on having to swivel screen around or pick up and face customer every time. You will get an abundance of "Tampered" errors disabling pin debit. We need either a better merchant keypad to allow customers to enter pin on Mini(perferred) or a pin pad to allow customers to enter pin without having to move the Clover Mini around.
21 votes
Kevin Nathan
responded
Hello,
There are third party apps that provide this capability, one that we recommend is Zoomifi Remote Pay: https://www.clover.com/appmarket/apps/DFPRTDY06ZK9Y?clientCountry=US
Our Integrated Payment solutions could support a custom integration for this feature as well.
Thanks,
Clover Product
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Add a custom field to the online payment page
There should be a way that we can add a custom field to a payment page. We need our customers to enter their file# (required) so that we can cross-reference their payment to the proper account. There are preset fields we can add to the payment page but we need to be able to add a custom field labeled "File #", put it at the top of the checkout page, and make it required. That value also needs to be visible on reports and the payment receipts.
20 votes -
override price
Have the ability to override a price in the order without a discount, creating a new item, or variable price item.
20 votes -
Customer type discounts
Be able to make customer groups and automatically apply discounts that you set for each group
ex: Label certain customers as "military" or "employee" and automatically give discount specified to each customer type/group
20 votes -
20 votes
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Warning message when Address and or Zip Mismatch on a Phone Order/Manual transaction.
Merchants should get a warning when either the zip code or the address number does not match with the AVS service. This message should happen on any phone order or manual transaction prior to completing the sale. The merchant should then have the opportunity to either accept or decline the transaction (void) because of the possibility of fraud. As it is now in Clover, the merchant may not catch the fact the AVS failed especially since it does not print on the receipt. As long as the option "Skip receipt screen & begin next transaction" is not checked, you will…
20 votes -
Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited
some merchants are requesting for recurring payments to be able to email a link to a customer and then the customer enter the cc info and select the monthly date they want the card debited and that Our competitor Stripe has this functionality.
19 votes -
Allow payment confirmations to be sent to the company email used to login to Clover Virtual Terminal
Currently payment confirmations can only be emailed to the Business Owner's email. If employees login to take payments and email invoices under the "Owner" account, they have access to the entire merchant account and all settings, which is not secure.
19 votes -
Tips app
Would like to have an option to not view all tips in the tips app and only the tips for the current day
19 votes -
Have the ability to send an invoice or payment link that will save the credit card on file
This would be so beneficial to those that run their businesses virtual only and do not take actual credit card numbers, adding protection and security for both parties. I am a former Stripe user and they make this super easy for merchants to set up and utilize. It also would be great if we could have payment links for recurring payments where the customer can fill out their cc information and have it saved in the system under their profile.
18 votesHello,
Thank you for your feedback. This will be available in a future release.
Thank you,
Clover Product -
remove the new branding animation feature for Mastercard everytime a merchant process the card
merchants are complaining that now everytime they process a mastercard on their clover mini or flex the mastercard logo comes out on their screen and then a yellow checkmark appears and then a sound to approve the mastercard. this is delaying the process by 10 seconds its so frustrating as they are use to having a transaction get approved in less than 2 seconds, PLEASE REMOVE this new branding animation feature !!!
18 votes -
EBT remove taxes automatically
Merchant is requesting the option to have taxes automatically remove from EBT transactions
18 votes -
There needs to be an option to leave a tip from the gift card.
When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.
18 votes -
Add Taxes on Invoices - Virtual Terminal
Add Automatic Taxes On Invoices - Virtual Terminal and the ability to remove taxes if needed
17 votesHello,
This feature is under review.
Thanks,
Clover Product
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Scan/Attach items to Manual Refund
Our business would like to be able to scan or attach an item to a manual refund. We’d like the software to also register sales tax, etc on the refund as we’re currently having to do it on a calculator outside of register. Gets very complicated with larger orders. This makes sense if it were laid out identical to the “register” except total become a credit/refund to the customer rather than a sale.
17 votes -
Automatically add discount to sale items when scanned
Merchant wants for Clover to automatically add discount when sale items are scanned (BOGO items etc)
For "2 for 1 discounts" wants the device to be able to save duplicate SKUs (different products)
17 votes -
17 votes
We will soon be launching the ability to present dollar amount or percentage based tips. Cardholders may already enter a custom tip.
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