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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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694 results found

  1. would to have a way for clover to add an item back to inventory stock count when doing an item refund or exchange without using a 3rd party app.

    11 votes

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  2. Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.

    11 votes

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  3. Merchant runs a carwash and would like an enhancement that would allow them to charge tax as part of the total instead of it added on - without employees having to calculate this

    11 votes

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    0 comments  ·  Taxes  ·  Admin →
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  4. Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again

    11 votes

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  5. The update that took place 9/28/23 disabled the ability to scan the barcode on the receipt when in the Tip App. This feature is VITAL when you are dealing with 100 printed receipts after a rush that you then have to scroll and search to find each one to enter the tip amount. PLEASE bring it back...

    10 votes

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    Under Review  ·  4 comments  ·  Tipping  ·  Admin →
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  6. Allow invoice (should be "payment request" to be sent via text also

    10 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Planned  ·  Kevin Nathan responded

    Hello,

    This will be available in a future release.

    Thanks, 
    Clover Product

  7. Ability to reopen an order and add items when a partial deposit is made from days ago.

    10 votes

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  8. Option to adjust tip on clover system if tip was skipped by accident or wants to be adjusted. This option is included on every credit card machine ever used, and should be available on clover system as wel

    10 votes

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    1 comment  ·  Tipping  ·  Admin →
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  9. Add an option to view projected recurring schedule for payments or number of projected payment. Give an opportunity to confirm the correct information.

    10 votes

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  10. Several merchants want a "Round Up" program like there was for "Round up for Schools." Round up to the next dollar for donations of the merchants choice.

    10 votes

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    Kevin Nathan responded

    Hello, 


    Thank you for your suggestion, but this request does not align with our current priorities. There may be third party apps in Clover App Market that support this functionality.


    Best, 

    Clover Product

  11. Merchant would like to be able to export transactions ran via the VT app and have the notes section also populate on the excel sheet. She currently adds an order note but when she exports the payments the notes section is blank.She needs this to help with her invoices being sent. I advised of clover Go showing the notes but she needs the invoice option via the VT

    10 votes

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  12. The merchant would like the ability to select the tax rates to apply to a custom item. At this time custom items will only allow default tax

    10 votes

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    0 comments  ·  Taxes  ·  Admin →
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  13. Is there a way to save the customer's credit card info whenever they make a purchase? Merchant has a small business and her customers are repeat, so having the card info on hand in the records (even if it only shows the last 4 digits) would be very convenient. She could just pull up the records and select the card she wishes to use when the customer comes in again.

    10 votes

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  14. Merchant would like the option to add tip to a custom tender type the merchant creates.

    10 votes

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    2 comments  ·  Tipping  ·  Admin →
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  15. 10 votes

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  16. Does not want the option to verify the signature after doing a transaction.

    10 votes

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    Planned  ·  Kevin Nathan responded

    Hello,

    This will be available in a future release.

    Thanks, 
    Clover Product

  17. There needs to be an option for recurring payments through the payment links on a website, not only through the virtual terminal

    9 votes

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  18. For payment method, for invoices we have clients who pay with checks. There needs to be a method for paying with checks just not as opposed to electronically.

    9 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Planned  ·  Kevin Nathan responded

    Hello,

    This will be available in a future release. 

    Thanks, 
    Clover Product

  19. Have tip suggestions on printed bill

    9 votes

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    1 comment  ·  Tipping  ·  Admin →
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  20. need an option to discount when purchasing multiple items. for example, circle K offers a single gatorade at $1.79. however, if the customer purchases 2 gatorades, the system knows that if they purchase 2 gatorades it will charge a total of $2.50 total for both. this is the same for tons of items within the store. the barcode scanner needs to be able to distinguish which items receive a discount without extra steps. i have lost 2 merchants to Square because they offer this and we do not. really need a solution to compete with C-Stores

    9 votes

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    0 comments  ·  Discounts  ·  Admin →
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