572 results found
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Update Customer's saved credit card info without having to charge their card.
Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.
15 votesThis feature is planned for 2024
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Due date
I need the ability to change the Due Date on an invoice. It looks like an automatic due date of 7 days from the invoice date is applied to each invoice. Please remove the Due Date or allow us to change it.
15 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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exhange/refund items
When exchanging or refunding an item it would be nice if the stock is enter back in the inventory
15 votes -
Paying out tips directly in the Tips App
It would be nice if there was a total in the tip app and if there was a way to pay the tips out that shows a time and date when paid. It would also be nice if there was a report that could be printed with this information on it. It should be by employee and you should be able to print only one employee for a time period.
15 votes -
Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited
some merchants are requesting for recurring payments to be able to email a link to a customer and then the customer enter the cc info and select the monthly date they want the card debited and that Our competitor Stripe has this functionality.
14 votes -
invoice
I used to have Square and I can say that Square estimate/invoice system is far superior than Clover. I will really appreciate if Clover can match the capability that Square has for the invoice and estimate.
I send a lot of wedding and special events invoices and we like to make them with all the details of their purchase. We will like that Clover lest us select the items that we have on our menu to add it to the invoice or estimate, add the quantity needed, add a description, date of service, reminders, the option to make a deposit,…
14 votesHello,
This feature is under review.
Thanks,
Clover Product -
Payment terms for invoicing
merchant should be able to specify COD, 15 days, 30 days, etc.
14 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Virtual Terminal- Invoice Layout
Please give an option for merchant to title/label the invoice.
Please elicit greater character count (no limit) in the Note/Description section, as opposed to 255 characters.
Please include an "Insert tip" option, on customer's invoice, prior to paying, once merchant has sent the invoice to their email.14 votes -
Add Taxes on Invoices - Virtual Terminal
Add Automatic Taxes On Invoices - Virtual Terminal and the ability to remove taxes if needed
14 votesHello,
This feature is under review.
Thanks,
Clover Product
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Option to Send/re-Send Invoince
Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.
14 votesHello,
This feature is under review.
Thanks,
Clover Product
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Designate online order tips to specific employee
Designate online order tips to specific employee. when there is a tip on an online order. there needs to be a way to assign/attached that order/tip to a specific employee.
14 votes -
Seperate EBT items
Would like a way for clover to apply EBT payment only to items that qualify for EBT
14 votes -
Limit one discount per order.
Usually, we allow only one discount per order. Settings should allow owners to choose this option.
14 votes -
Need tip line on Phone orders in register
Clover orders taken over the phone do not allow for a tip line.
14 votesWe understand the use case for this, and are considering it for a future release. If we see more requests, we'll bump up the priority.
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Make the discount be able to have a decimal point. Instead of 4% it’s 3.846%
For cash discounting we need to increase all menu prices by 4% but then if someone pays with cash we need to implement a 3.846% discount to the entire order for everything to equal out.
14 votes -
Ability to add to an order after split amount has been payed by guest
Merchants would like to have the ability to keep adding items to an order after one of the guests has payed for their order
13 votes -
Need to add a Gratuity to large parties
Restaurants should have the right to add gratuity to checks. Your system doesn't have this option. You have a service fee which is included into the restaurant sales. You have suggested gratuity that prints on tickets; servers need a button that will actually add a percentage of the check to the actual check. Please and thanks
13 votes -
Merchant wants notification when voids happen
Merchant was upset because the clover voids a transaction
after it prints the receipt, he doesn't get notified about
it and he is losing money. Called in because he was concern and worried about void
transactions he has. He says clover does not warm him about
this, he gets the receipt but them the transaction gets voided.13 votes -
Debit Transactions Refund to Cash
Refunding debit manually does not link to the order that was refunded. This can be financially impacting to merchants customers can potentially request additional refunds to the same order which will reflect. An option for cash refund should be listed on Debit transactions. Work around for manual refunds is to leave a note on the order to illustrate it was refunded.
13 votesHello,
This feature is under review.
Thanks,
Clover Product -
merchant copy
You used to be able to print two copies of the receipt (one for customer and one for merchant) as originals. Now the second receipt automatically says re-print. We like to keep a hard copy of all receipts. We would like first receipt to say "Customer copy" and the second to say "Merchant copy." We have the FLEX II's
12 votesHello,
This feature is under review.
Thanks,
Clover Product
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