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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. It would be helpful to have an Android-based Clover Dining demo environment for sales partners.
    This would allow us to carry an Android tablet instead of physical Clover hardware and quickly demonstrate Dining to prospective merchants without affecting live merchant data.
    It could also potentially be useful for staff training, since Clover Dining does not currently have a Training Mode.

    3 votes

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  2. When taking a tableside order on Clover Flex, servers can see the running total and item count, but cannot see the actual line items already entered while continuing to browse and add menu items.

    To review the order, the server must tap the dollar amount to open Order Summary, then return to the menu-entry screen to continue ordering.

    This becomes a significant operational issue in busy full-service restaurants, bars, and shared-plate concepts where a table may order many items and multiple rounds.

    For example, if a table orders multiple entrees, appetizers, drinks, and other items, seeing only “15 items” and…

    3 votes

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  3. Need to have the capability to upload outside Rewards Lists into Clover Customer Rewards List. Having to manually upload a Rewards Customer List is a major friction point. You want to attract business owners to Clover Rewards but you put a major roadblock to that. That should be part of the initial onboarding and set up of Clover Dashboard, the ability to upload a Customer List from another Rewards Program.

    3 votes

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  4. Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  5. Clover should have a service where Clover can generate menu images or edit menu images for COLO using an AI service if a merchant does not have images available or the resources to capture or edit their own images.

    3 votes

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    0 comments  ·  Menu  ·  Admin →
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  6. In our restaurant, we started testing the Flex Pockets and servers love them, since they seem to work very well. All our servers hate the constant printer jamming in the Flex. Anyway, randomly I saw a screen in the Printers app on a station duo that seems to imply network sharing of printers is in "developer preview". I'm hoping it will allow my flex/flex pocket devices to share the usb attached printers on the solos and duos.

    Also is there any way to volunteer our restaurant to prelaunch testing?

    3 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  7. Please FIX the Clover Dashboard MENU ENTERING ISSUES -
    HAVE already escalated and reached out to MANY Support Reps -
    You CANNOT "scroll" down to ALL the fields

    The ONLY way to be able to stay on the adding items page to ADD info ...

    Is to "ZOOM OUT"
    But you have to zoom out SOO far that you cannot see the wording

    Have tried different browsers, laptops and computers _ ALL of my NEW in the past year Customers are havig the SAME issue =

    IS VERY PROBLEMATIC and isw CRITICAL to them managing their menus in a timely…

    3 votes

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    1 comment  ·  Inventory  ·  Admin →
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  8. Add sticky label font size change option. The current font is too small.

    3 votes

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  9. Title: Monthly View of Daily Item Sales Performance

    Description:
    The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.

    Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.

    Requested Improvement:
    We would like the ability to:
    • View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
    • Display this data in a monthly overview with…

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. During Extremely busy periods, line cooks and expediterts have a tendency to not pay attention to order type. Sometimes "To-Go" orders get plated and have to be replated in to-go containers.

    If order types could be color coded on the KDS displays, it would help distinguish between order types and minimize plating errors.

    3 votes

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  11. Recently the Happy Hour app disabled the feature that prevents the happy hour discount from being continued past normal happy hour times. For instance if someone orders a beer that is discounted a dollar before happy hour is over and the server then reorders the item using the "+" it continues the discount...the server now has to re-ring in the item in order for the item to be at its proper price.

    Happy Hour also does not let you disable it on a specific device. For instance if we have a party going on that should not receive the discount…

    3 votes

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    Planned  ·  2 comments  ·  Other  ·  Admin →
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  12. For a restaurant inside a hotel the merchant setup a custom tender to charge meals to the hotel room. However, they cannot add a tip to this tender. It would be really great to be able to allow tipping on custom tenders.

    3 votes

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  13. Crucial since servers occasionally close out the wrong table

    3 votes

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     ·  0 comments  ·  Employees  ·  Admin →
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  14. Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned

    3 votes

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  15. WITH CLOVER DINNING HAVE THE OPTION TO REMOVE ORDER TYPE WHEN DEALING WITH TABLES.
    ITS CONFUSING WHEN THE DEFAULT ORDER TYPE IS "TO-GO" AND THE ORDER RECEIPT READS -
    DINNING ROOM TABLE 5
    TO-GO

    3 votes

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  16. Please add the ability for customers to redeem Clover Gift Cards when making purchases via Clover Online Ordering or any Clover eCommerce platform.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.

    3 votes

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    Started  ·  0 comments  ·  Reporting  ·  Admin →
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  18. Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  19. Allow certain items to Sync together…. For example… my client has 5 bottles of red wine, he stated about 4 glasses equals a bottle. On the menu his servers either sell by glass or sell by bottle. We want the option to be able to input 5 quantity on the bottle items but when you sell that same bottle by the glass in a different category,automatically deduct a portion of his choosing (in this case .25) on the bottle quantity category.

    3 votes

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  20. We recently added Scan to Pay at our location. The feature is receiving positive feedback from both staff and guests. However, the QR code only prints when printing a full table bill. No QR code prints when splitting the check. The QR code was a plus for me, as an owner, because we do a TON of large groups with split checks and this speeds up efficiency in check out: potentially reducing future labor costs.

    We have a work around for now, but it's clunky and time consuming. For any other full service restaurant owners facing this issue, we are…

    3 votes

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