556 results found
-
Allow aggregators to setup pickup times for online orders
Clover has added great functionality to show pickup time for future orders on the orders screen. Open up this access to the public API so 3rd party order services can set pickup times that display on Clover.
3rd party services are still required because Clover's tools have limited functionality such as immediately firing to kitchen printers for future orders.
1 vote -
Add pay rates to multi-location management
Add employee pay rate with the ability to vary by location.
1 voteThank you for submitting your Idea to UserVoice.
-
Add label printers to Flex and Flex Pocket
It was great to add Label Printers as networked printers, but the printers aren't available on Flex and Flex Pocket. Please add as we continue to have to use 3rd party apps for label printing.
1 voteThank you for submitting your Idea to UserVoice.
-
Print Custom Modifiers on Labels
Labels don't print custom modifiers of online orders as well as orders placed on Clover devices, which renders the label printing useless. Any orders with custom modifiers will not be prepared correctly. It was great to get label printers networked, but this is the next limiting factor to broad usage.
1 vote -
Report on Number of Guests and their Orders
Need to have a report that generates the number of guests each day related directly to each order. This helps with reporting on how much each guest is spending in my taproom.
1 vote -
Discount Code for Online Orders
Ability to create a Discount Code for On-Line ordering. For example you have a promotion on social media where people get a 10% Discount on Wednesday with the Code WED10 that they would input while ordering online.
1 vote -
***** is using a bundle software option where you can add your online marketing your online ordering and all these other features bundled fo
I have ***** reps in my area in Oklahoma City that are going around poaching my Clover merchants at restaurants because they’re able to keep all of the stuff inside ***** and offer it at a lower cost than what they’re paying to add on third-party apps with Clover these features include online ordering marketing online Accounting and all these other features is there a way that we can bundle these things to make it cost-effective for Clover and not have a whole bunch of third-party options.
1 voteThank you for submitting your Idea to UserVoice.
-
Add Order Notes Option From Pay Screen
It would be beneficial to have an option to add order notes to an order after hitting pay in the Register App. This would allow merchants to go in and add a note while taking payment for an order, eliminating order bottlenecking for high velocity businesses (like counter service restaurants).
1 vote -
Pre-authorization
With the new Station Duo, when the customer inserts or taps their card, the pre-auth/pay window does not automatically show up on the station window allowing the client to pre-auth the card, it rquires extra input.
1 voteThank you for your feedback on the Station Duo pre-auth capabilities. Given the card slot is only available on the customer facing device we have explicitly designed the system to require an instruction from the merchant facing device to open a pre-auth and start the customer facing device to take payment. Currently, we are not planning any changes to this workflow.
-
Interface for creating future orders on employee side
As a bakery that takes pre-orders for future fulfillment, we need the ability to enter the customer name, and date and time of pickup in a way that can be sent with the ticket to a KDS. Tickets also need to be able to be sent to different departments within the bakery, cake, bread, etc. Finally each department needs to be able to view the future orders from a daily, weekly and monthly view for planning yields, expenses, etc.
1 vote -
Orders
During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.
1 vote -
Characters available for Business Name
24 characters for the business name -- not enough. Please make the business name field capable of accommodating up to 30 or 36 characters. Thank you
1 vote -
Discount Control
We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…
1 vote -
Allow item URLS for COLO to be shared without it taking you to the main ordering page.
When a URL for a single item in Clover online ordering is shared it takes you to the main ordering page rather than the specific item.
1 vote -
Kiosk update needed ASAP!!!!
Problem: The customer-name field in the ordering flow currently accepts letters only. I want to enable a numeric-only option (or a numeric-mode toggle) so customers can enter numeric identifiers (e.g., 1–50 digits) instead of their name. We cannot shout out customer names in the restaurant to look for them.
Proposed change: Add a mode toggle (Name mode vs. Numeric ID mode). In Numeric ID mode, the input accepts digits 0–9 only, with validation for length (configurable, e.g., 1–50 digits). This will make bringing out food to customers table easier since they can be found by their number on top of…
1 vote -
fire online orders to kitchen printer based on pickup time standard preptime
Online orders fire expo tickets and kitchen order tickets immediately when placed even if that is days in the future. This activity requires the kitchen to archive future orders and physically manage order tickets based on pickup time.
Online aggregators are firing orders based on prep time and pickup time making them much more efficient. Any kitchen using kitchen printers and/or 3rd party kds has to stay with the aggregators because of this limitation.
1 vote -
receipt
'Signature & Tip Location' on BOTH device, and receipts. Businesses that run volume through transactions via a customer queue line/station need to be able to occasionally print receipts for this.
1 voteThank you for your suggestion. We do have plans to deliver these capabilities in q1'26.
-
Better Reporting for Surcharge Collected
Please make it so that surcharge collected is reported separately from total sales on batch reports and closeout information.
1 vote -
Tips
enable tips on invoices
1 voteThank you for submitting your Idea to UserVoice.
-
Make Customer Name More Prominent on Order Receipts
On Clover order receipts, the employee name is currently bolded, while the customer name is not. This makes it difficult for staff to quickly identify which order belongs to which customer, especially during busy hours or when multiple orders are being prepared at once.
Please update the receipt formatting so that the customer name is bolded or otherwise made more visually prominent than the employee name. This small change would improve order accuracy and efficiency in customer-facing environments.
0 votes
- Don't see your idea?