694 results found
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Exchanges with more flexibility
We use Clover for our retail business and would like more flexibility with exchanges. Many times, the exchange is not for an exact priced item. The work a round is time cumbersome - Issue an in-store credit, because sometimes the item can't be refunded. Create a new sale for the exchange for items and then pay via a split transaction of in-store credit and regular payment.
6 votes -
Enable "Skip and Print" on Clover Station Pro in QSR Mode.
Today Restaurants aren't either QSR or Full Service. There are many that are both. In the Clover Station with Customer Facing Mini configuration in QSR Saas, you can "Skip and Print" a card payment receipt with a tip and signature line for the times payment is made at the table instead of the Mini at the counter. In these cases, the tip is edited from the amount indicated on the receipt by the customer. In essence a combination of both counter and table payment options on the same device. This feature is not available in the Clover Station Pro configuration…
2 votes -
Edit partial refund amount on Orders App.
Merchant requested to have the ability on the Orders App when doing a refund, that instead of choosing the items to refund, to have the ability to change the amount of the item being refunded, not just the full amount of the item. For example: this merchant sells school uniforms, but he does take used uniforms from parents and wants to refund them, he does not want to refund the full amount that the parent paid for the uniform but he want to be able to edit the amount refunded to the parent. He wants to be able to partial…
3 votes
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
If you build an order with inventory, you may only ever be able to refund in full, or partially by item.
Best,
Clover Product -
Order Number hyperlink needs to be in every transaction- approved or declined!
When looking at Transactions tab and viewing a decline, management needs to be able to simply tap the Order Number to find out if it ever got paid. As it exists, it is much more cumbersome to locate that same Order to see its history.
1 vote -
Please add a negative tender button!
Please add a negative tender button so we can cash out lottery sales more efficiently than downloading a third party app.
12 votes -
URGENT!!I need a function added to the Clover Station Duo to determine taxes automatically depending on the ORDER TOTAL not INDIVIDUAL ITEMS
I own a coffee shop in Ontario and am currently trying to use the Clover Station Duo. In Ontario our tax system is set that if a transaction is under $4 we are only to charge 5% on that purchase. As soon as an order transaction reaches $4.01 (so any purchase over $4.00) the system needs to automatically switch to a 13% tax. Currently you have it set up that individual items have a tax assigned to them. This does not work at food retailers in Ontario that sell items under $4.
Example:
You come in and purchase a $1.43…
4 votes -
Make receipts viewed online reflect all discounts.
I was told there was a recent update to the discounts app which caused the grand total to show without reflecting the discount added. The discount is listed on the receipt but it is not deducted.
1 vote -
Enter tips on receipt for Pre-auth transactions
Would like to be able to use the "Skip and Print" option to print tip lines on receipt and then be able to enter those tips in the Tips app. This is currently how it works for normal transactions however for pre-auth transactions the tip line will print on receipt but the tip cannot be added to the transaction later in the Tips app
3 votes -
Option to Send/re-Send Invoince
Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.
15 votesHello,
This feature is under review.
Thanks,
Clover Product
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Need a way to have more than one tab at a table. Obviously you can
Obviously you can combine and move guests at payout but that it time consuming and prone to error and confusion. If you know customers are paying separately when they sit you should be able to just create more than one tab at a table. The fact that you can't name guests is ridiculous and just creates more confusion.
6 votes -
tip suggestion on bill
Have tip suggestions on printed bill
9 votes -
Tips on Healthcare accounts (chiropractors)
Enable tips for healthcare accounts like chiropractors.
1 vote -
Tags for each type of payment: Virtual Terminal, Device, Invoiced and Report for outstanding invoices
When looking at reports there is only a tag for virtual terminal transaction but there is not one for invoiced paid transaction therefore I one has to go one by one to see which ones where in device and which one was an invoice. There is also no way to see outstanding invoices.
1 vote -
Taxes to agree between platforms
For online sales through the "Sell Online" 3rd party app. We need the taxes to be the same through the integration. Currently, when the Sell Online app sends an order over the Clover - Clover charges the default tax in that system. We need an option inside of clover to NOT charge a tax for the online sales. They are already listed as an online sale inside of Clover, so can we use that filter to stop taxes from being applied to that category?
1 vote -
Discounts by Employee Clearance
Have permissions for employees on which discounts can be used. Instead of all or nothing.
4 votes -
Need to be able to offer a discount for an individual seat in the dining app. Not just the whole table
Merchant would like to give a loyalty discount to only 1 seat at a multiple seat table. Can be added to the 3 dot menu
5 votes -
Remove the email required field for stored cards
Need to be able to store cards even when a customer does not have an email. The settings allow for us to not require the email field, but when trying to charge the first transaction, it won't allow us to proceed without an email
2 votes
AdminAnonymous
(Admin, Clover)
responded
We need to allow a customer to rejected the stored card, thus an email is required.
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Custom Item Button in Register
The merchant is asking that the customer item in register have the feature to customize and rename the button in register
4 votes -
Allow for non-whole numbers for discounts
I would like to request a feature. When we do discounts, we offer a discount for veterans and police that covers the sales tax in our county (6.75%). I would like to request removing the whole number requirement and allowing us to put in a 6.75% discount for our front line heroes.
2 votes -
Manual EBT transactions on the Clover Station Pro
Customer is losing sales because you can't manually enter an EBT card on the Clover Station Pro.
3 votes
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