490 results found
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Refunds
Options are everything! If an employee cannot have permission to perform a refund, clover should allow a manager or admin to use their fingerprint or password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting. We should have the permission to make it either way. All other good POS machine perform this way. Please add this feature. You have it already for discounts.
8 votesThank you for submitting your Idea to UserVoice.
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Kiosk - TM-L90 Sticky Label Printer
Please give the Kiosk access to the labels app and/or program compatibility with an Epson TM-L90 sticky label printer. When merchants are running Clover POS with an Epson TM-L90 and want to integrate kiosks into their cafe/restaurant to expand their service volume, kiosks are not a realistic option without having similar functionalities as the Clover Mini. Competitors like Chowbus and Infi kiosks have seamless integrations with label printers, and have become favorable options for our merchants, unfortunately.
5 votesThank you for submitting your Idea to UserVoice.
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Online menu
Online Delivery Partner integration - need to be able to provide an online menu with delivery pricing and another menu with a lower pick up price for orders placed on DoorDash or Uber Eats. Merchants are charged lower commission for pick up orders and they want to pass through savings to customer. Also, DoorDash provides merchants with online ordering and would need separate menu with even lower prices there.
4 votesHello, Thanks for reaching out to Clover with this interesting idea. We have added this to our TO-DO list.
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Inventory Export/Import Should Include Revenue Class
The inventory export/import spreadsheet includes a description for Revenue Class but the Items tab does not include the column. I can add the column and successfully import Revenue Class, but there is no way to export the revenue class. Please fix this error.
1 voteThank you for submitting your Idea to UserVoice.
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name batches
Business owners should be able to name the batch per the location. Client gets the same report for 5 locations, easier to identify if he can name the batch per loaction.
1 vote -
Transferring of multiple orders
Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…
8 votesThank you for submitting your Idea to UserVoice.
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Print Automatically to Multiple Printers
Merchants would like to be able to automatically print to several order printers without the use of kitchen labels. Currently, if there are multiple printers, it has them select which to print to and manually reprint the order label if an additional copy is needed.
1 voteThank you for submitting your Idea to UserVoice.
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Online Ordering Transaction limits
There needs to be a way to limit the amount of menu items a customer can order using the online ordering. We have had many problems with customers using online ordering to order large quantity of menu items that would fall more under catering. It really creates a problem both for the customer that expects there order to be ready at a given time and the staff trying to fulfill the order. Also creates a problem when the customer chooses delivery and for any reason the driver cancels the order and that order gets refunded without notice!
It is really…4 votes -
MULTI SERVICE CHARGES DETAIL REPORT
Ability to add different Service Charges percentage for Clover Dining with detail report individual subtotals.
This option of having more that one Service Charge is already implemented for some merchants, but the only problem is that in the report it is showed as the total of the Service Charges, not the individual subtotal for each one of the service charges. Also, this option of more that one Service Charge, must be implemented an offered for all the merchants. This is very important and urgent.1 vote -
Add pay rates to multi-location management
Add employee pay rate with the ability to vary by location.
1 voteThank you for submitting your Idea to UserVoice.
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Pick up time on receipts for Online Orders
Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.
9 votes -
No software updates during business hours
Please find a way to limit Clover software updates to outside of business hours. We've heard a number of complaints about updates happening during peak hours that have been negatively impacting business
4 votes -
Add customer to closed order
We need the ability to add a customer to an order even after it is closed. Currently, if the order is completed, we are not able link the order to a customer. So, we are missing the ability to see customer history.
1 voteThank you for submitting your Idea to UserVoice.
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Add/remove/extra buttons
Most of the top level restaurant per terminals have the ability to press a button to add or remove and that will bring up a pop-up option for different add-ons. This is what we need.
2 votes -
Customize menus on separate devices on the same merchant number
I have had a few restaurants that have bars included in the restaurant, and they would like to be able to have customization options on printing seats and the layout of the menu as far as categories based upon whether the device is at the bar or the devices in the restaurant we need to be able to differentiate the layout of the menu from one device to the other and we also need to be able to decide whether or not we want smart tipping or tip at the device as opposed to tip on the receipt between the…
2 votesThank you for submitting your Idea to UserVoice.
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Cash transactions included on server report
Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.
1 vote -
Discount Permissions - Multi-Level
Need to be able to control which discounts are available per job code.
Currently the discount permission is all or nothing. Meaning, a employee can either have the ability to discount or not discount.
We are requesting the ability to assign discounts to certain job codes so that they can have access to some but not all discounts.
It currently is all or nothing.
1 voteThank you for submitting your Idea to UserVoice.
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Bypass reCAPTCHA for digital wallet payments
Make order process quicker for customers that order/pay via QR code. They currently have to enter name, phone, email, then if they select mobile wallet payment such as Apple Pay or Google Pay, they must complete the reCAPTCHA grid. This is all time consuming for a cup of coffee. Thx
5 votes -
menu board
Numerous clients ask for this functionality and it's becoming more and more of an ask. The ask is for menu boards on TVs/monitors to be connected to the Clover, ideally in real-time. Not only for pricing and product updates but also for current availability of items/modifiers as well. All new QSRs use menu boards...it would be great if we could have some sort of integration. TY
3 votesThank you for reaching out to us. We will consider this in our roadmap
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Make an item to go at a sit down table
All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.
10 votes
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