556 results found
-
Labels by Order Type
We need the ability to create a Label printer by Order Type. Natively you have to create an Item level label to send to a certain printer. I want the option to do it by order type. Example: I have a specfic to go station with its own kitchen printer. When my server starts the order, they would select To Go for order type, then the items selected would print at that to go printer. On the other hand, if my server selects Dine in order type, I want those items to go to the dine in station printer. If…
1 voteThank you for submitting your Idea to UserVoice.
-
CUSTOM MODIFIERS
THE CUSTOM MODIFIER SHOULD HAVE THE OPTION TO ADD PRICE, SAME AS A CUSTOMER ITEM.
THEY'RE SPECIAL OCCASIONS WHEN CUSTOMERS ASK FOR SPECIFIC ORDERS THAT AREN'T SET MODS AND ITS EASIER TO RING UP THE ORDER WITH A CUSTOM MODIFIER WITH AN OPTION TO ADD PRICE.2 votesThank you for submitting your Idea to UserVoice.
-
Order Numbers proceed without data
We have Order Numbers set to Manual (cashier enters a number/text for each order), and a recent update made it so that cashiers can no longer hit the check on the android keyboard to bypass the order number: they're now forced to enter something on every order. We have a significant number of simple orders (one soda, etc) that don't require an order number and would like the ability to quickly bypass entering an order number restored.
1 voteThank you for submitting your Idea to UserVoice.
-
Put the modifiers back so that I can scroll through them.
New update, Clover Modifiers are now all seperate. Have to click each modifier group.
Use to be able to scroll. Now each Transaction takes and extra 30 seconds. Great to know that clover wants me to lose transactions, and money!
1 voteThank you for submitting your Idea to UserVoice.
-
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Kiosk
Allow the Clover Kiosk to send order receipts to a connected kitchen printer, even when the cash tender type is selected on the Kiosk.
Part of the value of the Kiosk is streamling ordering. If an order won't even fire until the order is engaged with on another Clover device, than a part of the utility of the Kiosk is lost.
1 voteThank you for submitting your Idea to UserVoice.
-
Dayparting
Now that we have Dayparting for our menus, we need to have the same ability to work with the pickup services like DoorDash, Uber Eats, Grub hub and all others.
9 votes -
Custom Gratuity option
We want to be able to put a custom gratuity amount or custom percentage which will appear under tips and gratuity and not under service charge. This amount will print on the customer receipt under sales tax it will gratuity and dollar amount.
1 voteThank you for submitting your Idea to UserVoice.
-
Cash transactions included on server report
Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.
3 votes -
Route Orders by Order Type
The ability to route items to the kitchen based on order type. For example, a kitchen that wants to send to go /online orders to a specific printer located in the kitchen and dine in orders to a different printer. This is great for restaurants that have a separate kitchen preparing to go and online orders. Right now, the work around is to create duplicate items, Fries (For Here) and Fries (To Go). Although this works, it makes item reporting and menus more confusing.
1 vote -
Apply Guest Discount
Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.
1 voteThank you for submitting your Idea to UserVoice.
-
Inventory tracker mods
Allow certain items to Sync together…. For example… my client has 5 bottles of red wine, he stated about 4 glasses equals a bottle. On the menu his servers either sell by glass or sell by bottle. We want the option to be able to input 5 quantity on the bottle items but when you sell that same bottle by the glass in a different category,automatically deduct a portion of his choosing (in this case .25) on the bottle quantity category.
3 votes -
Shift review
You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…
1 vote -
Inventory left
This is just a simple idea. When you click and hold and item in clover dining, you should be able to input a number of how many of that item is left and when that number goes to zero, it should grey out and appear as out of stock.
1 voteThank you for submitting your Idea to UserVoice.
-
Split Payment screen freeze
When you are checking out a guest and you click pay and try to split the payment it forces you to stay on the payment screen until you complete all payments. Sometimes not all guests leave at the same time and you aren’t checking everyone out together. Granted, you can leave other tabs open by clicking the pay button under the three dots under the individual seats but it is really hard to train staff to do this consistently and we often run into issues during rush because they forget. The system should function the same regardless of where they…
1 voteThank you for submitting your Idea to UserVoice.
-
Remove tax on individual items
In states like Ohio, food items taken to go are not taxed. For families who dine in and then take items to go, we have to ring those items in a whole separate tab and check the customer out twice because you cannot remove taxes off a single item without removing them from the whole order. Other POS systems have a dining type modifier that is automatically attached to all items and if you click 'to go', the taxes are automatically removed and it is signified in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
-
Please you need to add back service charge to pop up automatically when my employee hit pay on clover system
just opened a new restaurant, but I don’t see the service charge pop up automatically when I hit “Pay.” This feature works correctly in my other three restaurants. I contacted Clover Support, and they told me that the new updates no longer include this feature. Please add this feature back.
2 votesThank you for submitting your Idea to UserVoice.
-
Exchange Option
This is more of a complaint/suggestion, not an idea. Our business has the gold plan - Restaurant plan, but we are not a restaurant, although we utilize a lot of the same Clover options included with this plan. We are a ******** bar/tasting room that also sells merchandise. Many times a customer will purchase an item, let's just say it's a shirt, and they come back the next day or next week because it's the wrong size. On the Restaurant plan, you cannot complete an Exchange, only a Refund. So we have to refund the guest's form of payment to…
2 votes -
Server need to be signed / clocked in or they cannot start a guest check
Servers and bartenders who take orders should only be able to create an order if they are properly signed in. Accidents do happen where a server will accidentally use another employee's log in number and then an order is under someone else's name that is not even working.
Servers should also NOT be able to open up another servers or bartender tab or table. This will help eliminate making a payment on the wrong guest check that belongs to another server.
1 voteThank you for submitting your Idea to UserVoice.
-
Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
- Don't see your idea?