556 results found
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SALES BREAKDOWN (FOOD AND LIQUOR)
There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.
2 votes -
employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
2 votesThank you for submitting your Idea to UserVoice.
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Kitchen Printer Chit Customization
I am all in with Clover if I could only adjust the Kitchen Printer Chits. I need a compact and readable printout. Kitchen efficiency is above all else in my casual dining restaurant.
The current order printer setup in the kitchen is too large, too spaced out, hard to read font, and splits items up by table and guests. The kitchen just needs items to make and in the mods in a simple condensed format please.
1 vote -
Delete All
On the KDS if there is an outage all the orders are on the screen and the owner must go through each order and delete. Be nice to have a delete all button that allows you to delete all if pushed twice rather than going through each order.
1 voteThank you for submitting your Idea to UserVoice.
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Separate Reporting Category for Third-Party Integration Staff Tips
Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".
This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.
Requested Enhancement:
We need a dedicated, separate…1 voteThank you for submitting your Idea to UserVoice.
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Modifier label firing
Really need to have the ability to fire modifiers to specific printers instead of just items. For example someone orders a filet with a side salad and baked potato. The filet goes to the grill printer and the side salad modifier needs to be fired to the salad line. Aloha POS has this ability. The merchant has at least 15 side options and the customer doesn't always order side salad so it would not make sense to attach the item to the salad label.
1 voteThank you for submitting your Idea to UserVoice.
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KDS Modifier Group Names
would be nice to have KDS modifier group names display like the printed receipts. this is especially important for pizza restaurants that need to see modifier group name "left half toppings" and "right half toppings" etc
1 voteThank you for submitting your Idea to UserVoice.
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camera in homebase
I would like the ability to turn off the camera in Homebase to make clocking in and out a little faster if they have slower internet.
1 voteThank you for submitting your Idea to UserVoice.
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Have add ons for Homebase plans
Have add on's that are available for Clover Homebase so that support is seamless. Add ons are things like dual roles, API integration, multiple location support tip pooling ect
1 voteThank you for submitting your Idea to UserVoice.
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Employee Permissions
We have teenage volunteers using the clover machines to raise charity for poor families, it's a wonderful Machine, however some of the teenagers are playing around with the camera and gallery app, taking videos with it, they managed to upload movies with adult content on it!!, as of now there is no way how I can lock down the machines from this happening, please advise, I had this problem by clover flex and clover pocket, didn't check your other machines
4 votesThank you for submitting your Idea to UserVoice.
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tip on meals that have been comped by restaurant
restaurants would like the ability for their customers to leave a tip on comped meals. right now, if there is no dollar amount, no tip can be left
1 voteThank you for submitting your Idea to UserVoice.
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move authorizations between tables
there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.
1 voteThank you for submitting your Idea to UserVoice.
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adjust items after order is paid
users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.
1 voteThank you for submitting your Idea to UserVoice.
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split payment reciept
Print the amount due on split payments and partial authorizations on receipts. that way the servers do not have to remember the amount and notice on the screen that there is a balance due.
1 voteThank you for submitting your Idea to UserVoice.
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
1 voteThank you for submitting your Idea to UserVoice.
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Print order ticket twice
second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.
1 voteThank you for submitting your Idea to UserVoice.
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PLEASE "FIX" the WEB DASHBOARD MENU ADDING ISSUES
Please FIX the Clover Dashboard MENU ENTERING ISSUES -
HAVE already escalated and reached out to MANY Support Reps -
You CANNOT "scroll" down to ALL the fieldsThe ONLY way to be able to stay on the adding items page to ADD info ...
Is to "ZOOM OUT"
But you have to zoom out SOO far that you cannot see the wordingHave tried different browsers, laptops and computers _ ALL of my NEW in the past year Customers are havig the SAME issue =
IS VERY PROBLEMATIC and isw CRITICAL to them managing their menus in a timely…
1 voteThank you for submitting your Idea to UserVoice.
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Clover online ordering website background colors and pictures
Can you allow merchants to change the background color or add a background picture to their Clover online ordering website?
2 votesThank you for submitting your Idea to UserVoice.
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Allow Kitchen Printing on the Essentials Service Plan
With the recent discontinuation of the Counter-Service Restaurant service plan, some smaller venues still need to print to a remote order printer, but do not have need for online ordering or the full features of Clover Dining as included in the Restaurant Growth plan.
14 votes -
Guest Count Reporting
Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…
2 votesThank you for submitting your Idea to UserVoice.
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