532 results found
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Online Orders not syncing with POS inventory counts
Currently our online store does not sync with our POS when there are low counts on items. It recognizes 86 or sold out items automatically but NOT counts. This is detrimental as we have orders coming through in real time both in store and Online. Meaning we often oversell items on line that are sold out- IE - We have 2 turkey sandwiches left but someone can order as many as they want online. Please fix this!
2 votes -
Turned off menu items
Create a report to list when menu items are Manually turned off and not available for sale.
We want to know how often the store is running out of menu items.
1 voteThank you for submitting your Idea to UserVoice.
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Generate a Tips report
Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to change Online Ordering Pick up address daily
Merchant has a food truck that drives to a different location every day. Currently the ability to change the address is not something that can be done instantly and so merchant is unable to inform his customer of his new location and the location of his foodtruck is not able to be seen by nearby customers on the clover consumer app because the location cannot be updated.
1 voteThank you for submitting your Idea to UserVoice.
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Menu Hours for Online Ordering
We need to be able to add Breakfast Menu Times to our Cafe hours. Hope House Cafe.
We use online ordering and Doordash options, but are not able to enter hours and have this option available for online ordering.We are currently having to manually enter and remove them daily for Breakfast Menu ITems.
9 votesHello, Thanks for reaching out to Clover. We are working with our online ordering partners like Doordash to get this feature out to you. Thanks.
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Labels, Taxes, Revenue classes driven by Category
Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.
1 voteThank you for submitting your Idea to UserVoice.
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Employee Permissions
We have teenage volunteers using the clover machines to raise charity for poor families, it's a wonderful Machine, however some of the teenagers are playing around with the camera and gallery app, taking videos with it, they managed to upload movies with adult content on it!!, as of now there is no way how I can lock down the machines from this happening, please advise, I had this problem by clover flex and clover pocket, didn't check your other machines
3 votesThank you for submitting your Idea to UserVoice.
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Ability to adjust printer font size
Ability to adjust the font size on the Epson TM-L90 as currently it is too small.
1 voteThank you for submitting your Idea to UserVoice.
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Delivery Options
For clover online ordering we need to be able to use 'delivery' as a fulfillment method (not a 3rd party, our own delivery) - so that we can deliver to customers seamlessly - Clover USA has this, but Clover Canada does not, Canadian customers simply need access to the programs you already have but made available in our country. If turned on - customers can choose delivery, add an address and pay the fee with their checkout, will print a receipt with a delivery address (even better an address and unique QR code that the driver can scan which opens…
2 votesThank you for submitting your Idea to UserVoice.
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Add Device Name To Sales Overview Report
The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.
1 voteThank you for submitting your Idea to UserVoice.
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Access Clover Dining on Clover Go app
I would like to see clover dining on Clover Go app so my wait staff can take the order at the table and send it directly to the kitchen. That would be an excellent upgrade seeing that it already has the clover dining on it but just to see the tables only.
1 voteThank you for submitting your Idea to UserVoice.
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OUT OF STOCK FEATURE WITH MULTI-TIME PERIOD AUTOMATIC RESET
With the majority of orders coming in from online sources, it is difficult to maintain a good grasp of inventory. My restaurant serves alot of stews which cant be quantified by a number of servings. Being able to have a feature that would allow me to put an item(s) "out of stock" that would pull those items off the online channels (website, delivery companies) for a preset period of time, (2hrs, 4hr, 6hrs, next day) then it would reset to allow them to be available after that period, and easily accessible from the device would be extremely helpful. Create a…
1 voteThank you for submitting your Idea to UserVoice.
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Labels by Order Type
We need the ability to create a Label printer by Order Type. Natively you have to create an Item level label to send to a certain printer. I want the option to do it by order type. Example: I have a specfic to go station with its own kitchen printer. When my server starts the order, they would select To Go for order type, then the items selected would print at that to go printer. On the other hand, if my server selects Dine in order type, I want those items to go to the dine in station printer. If…
1 vote -
Fix Server Refunds
Full service restaurants have the following critical issue:
Server A accidentally closes out an order to the incorrect payment method, Manager A then refunds/voids the payment, then Server A adds the correct payment method.
In reports, it shows that Server A has taken 2 payments and that Manager A has performed 1 refund. This corrupts both the server and manager's sales reports and tip payouts.
Solution:
Please add the ability to have employees without refund permissions to still refund orders with a manager code in the same way employees can add discounts to an order with a manager code and…5 votesThank you for submitting your Idea to UserVoice.
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Please provide font size option for the sticky label
Add sticky label font size change option. The current font is too small.
2 votesThank you for submitting your Idea to UserVoice.
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Can you program the Flex to open the cash drawer? This is helpful for drive thru and cheaper option too
Hello,
Would be great to program
Flex to open cash drawer because this is a cheaper and more practical operation for drive thrus.1 voteThank you for submitting your Idea to UserVoice.
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Order Numbers proceed without data
We have Order Numbers set to Manual (cashier enters a number/text for each order), and a recent update made it so that cashiers can no longer hit the check on the android keyboard to bypass the order number: they're now forced to enter something on every order. We have a significant number of simple orders (one soda, etc) that don't require an order number and would like the ability to quickly bypass entering an order number restored.
1 voteThank you for submitting your Idea to UserVoice.
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Put the modifiers back so that I can scroll through them.
New update, Clover Modifiers are now all seperate. Have to click each modifier group.
Use to be able to scroll. Now each Transaction takes and extra 30 seconds. Great to know that clover wants me to lose transactions, and money!
1 voteThank you for submitting your Idea to UserVoice.
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reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Kiosk
Allow the Clover Kiosk to send order receipts to a connected kitchen printer, even when the cash tender type is selected on the Kiosk.
Part of the value of the Kiosk is streamling ordering. If an order won't even fire until the order is engaged with on another Clover device, than a part of the utility of the Kiosk is lost.
1 voteThank you for submitting your Idea to UserVoice.
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