532 results found
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Dayparting
Now that we have Dayparting for our menus, we need to have the same ability to work with the pickup services like DoorDash, Uber Eats, Grub hub and all others.
8 votes -
Custom Gratuity option
We want to be able to put a custom gratuity amount or custom percentage which will appear under tips and gratuity and not under service charge. This amount will print on the customer receipt under sales tax it will gratuity and dollar amount.
1 voteThank you for submitting your Idea to UserVoice.
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Print from clover go
Need feature for directly pushing clover go orders to printers.
I am taking orders from outside the restaurant using call forwarding when my team is busy! I am able to save the orders but i have to call someone at the restaurant and they will the order and push to the printer…!
They will be busy and missing printing which leads to delayed orders and customer grievances…!
You guys are giving that feature to third parties like doordash, uber eats, grubhub, stream.. etc.! Why cant you donit from your own app
Clover go?3 votesThank you for submitting your Idea to UserVoice.
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Cash transactions included on server report
Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.
3 votes -
Route Orders by Order Type
The ability to route items to the kitchen based on order type. For example, a kitchen that wants to send to go /online orders to a specific printer located in the kitchen and dine in orders to a different printer. This is great for restaurants that have a separate kitchen preparing to go and online orders. Right now, the work around is to create duplicate items, Fries (For Here) and Fries (To Go). Although this works, it makes item reporting and menus more confusing.
1 vote -
Apply Guest Discount
Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.
1 voteThank you for submitting your Idea to UserVoice.
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kiosk dine in name change
give us flexibility to change name for dine in and take out
1 voteThank you for submitting your Idea to UserVoice.
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Inventory tracker mods
Allow certain items to Sync together…. For example… my client has 5 bottles of red wine, he stated about 4 glasses equals a bottle. On the menu his servers either sell by glass or sell by bottle. We want the option to be able to input 5 quantity on the bottle items but when you sell that same bottle by the glass in a different category,automatically deduct a portion of his choosing (in this case .25) on the bottle quantity category.
3 votes -
Shift review
You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…
1 voteThank you for submitting your Idea to UserVoice.
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Inventory left
This is just a simple idea. When you click and hold and item in clover dining, you should be able to input a number of how many of that item is left and when that number goes to zero, it should grey out and appear as out of stock.
1 voteThank you for submitting your Idea to UserVoice.
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Split Payment screen freeze
When you are checking out a guest and you click pay and try to split the payment it forces you to stay on the payment screen until you complete all payments. Sometimes not all guests leave at the same time and you aren’t checking everyone out together. Granted, you can leave other tabs open by clicking the pay button under the three dots under the individual seats but it is really hard to train staff to do this consistently and we often run into issues during rush because they forget. The system should function the same regardless of where they…
1 voteThank you for submitting your Idea to UserVoice.
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Remove tax on individual items
In states like Ohio, food items taken to go are not taxed. For families who dine in and then take items to go, we have to ring those items in a whole separate tab and check the customer out twice because you cannot remove taxes off a single item without removing them from the whole order. Other POS systems have a dining type modifier that is automatically attached to all items and if you click 'to go', the taxes are automatically removed and it is signified in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Server need to be signed / clocked in or they cannot start a guest check
Servers and bartenders who take orders should only be able to create an order if they are properly signed in. Accidents do happen where a server will accidentally use another employee's log in number and then an order is under someone else's name that is not even working.
Servers should also NOT be able to open up another servers or bartender tab or table. This will help eliminate making a payment on the wrong guest check that belongs to another server.
1 voteThank you for submitting your Idea to UserVoice.
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Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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'Categories' Filter Broken
Clover.com > Reports > Item sales
Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.
It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.
When you have…
1 voteThanks for bringing this to our attention. We are reviewing it now to resolve this behavior.
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KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
1 vote -
AI phone orders
an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen
1 voteThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
1 voteThank you for submitting your Idea to UserVoice.
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Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
2 votes -
Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps1 voteThank you for submitting your Idea to UserVoice.
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