601 results found
-
Online Menu on Google
Online Menu on Google Suppose to be on the top of the online ordering list and it suppose to be named with the restaurant name, because our online list start with Grubhub and seamless and doordash then Order Clover so Order Clover has to be the first then it is better to call it with the restaurant name because a lots of customer does not know what Order clover means and they think it is another ordering company instead of knowing that is our direct online ordering especially that it has our original prices comparing to other online ordering companies…
7 votes -
Catering app or catering order functions added to clover
there is a widespread need for a Catering app or catering order functions added to clover. restaurants need the ability to take a catering order from clover inventory items, send that order as a proposal, have the client accept the proposal and partial pay (deposit) or full pay the order, then track food quantity needed, date for preparation, date for pickup or delivery, delivery location, and confirmation. There is NO clover app of function for this, and no really good web-based option either.
9 votes -
Make 86ing Online menu items easier.
Why did Clover take away the column for 'Online' in the inventory app on the device? Seems the only way to remove an item is now through the dashboard. This is not easier when a restaurant is busy. We need a way to remove (not just grey out and say "unavailable") a menu item from the online menu. It was there until a couple of months ago.
17 votes -
KDS Order Data available on Clover Dashboard
KDS data available on Clover Dashboard.
It would be awesome to have the order times, delayed orders, overdue orders, order types available in the reporting section on the clover dashboard.
To see the number of 3rd party order apps, website traffic, et cetera.6 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
4 votes -
Uber eats item notes
Issue: Missing Uber Eats Item Notes in Clover
Problem:
Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.3 votes -
Full Ticket Visibility for Expediters
When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.
3 votes -
Online Orders Frequency Options
Online Ordering Frequency would allow you to edit/limit the frequency by which customers can place online orders through your Online Ordering platform. Essentially you as the merchant are able to set the number of orders that can be placed within a specific timeframe, like in 10 Mins, 30 mins, an hour, etc
A lot of my smaller Clover Restaurants have limited capacity to how many orders they can make at a time so during their busiest hours its extremely helpful to have a feature that allows the merchant to mitigate receiving a high number of simultaneous orders by limiting how…
2 votes -
The ability to add a printer beeper/buzzer to the Star TSP100 order printer
Star already supports a printer buzzer (model BU01-24-A) that plugs into the RJ11 jack at the back of the unit. Ideally, we could set this to print to only certain order types, namely online orders that employees wouldn't necessarily be aware of.
16 votes -
Color Code for Servers and Bar Tabs
Merchants I've spoken with mentioned that color-coding employees and extending this system to open bar tabs would simplify locating a server's tab, particularly during peak hours.
2 votes -
Problem with printing orders
I have a huge problem with the clover kiosk. There are 2 payment options, Credit Card and Cash, but if you select the Cash option you have to wait for the Duo Station. Customers complain because their orders are delayed. Solution: After selecting the Cash option, the order must be printed on the order printer so as not to lose your place in the order queue.
4 votes -
allow us to add image for the modifier
allow us to add image for the modifier on the kiosk
and also allow us to download the entire menu and edit on pc.8 votes -
Change order type in Clover Dining app
Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.
2 votes -
Kiosk and KDS Issues
I have a problem with KDS and the clover Kiosk
First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…6 votes -
Bulk Edits For Items
Dashboard: Cannot edit item quantities in bulk, only single edits allowed unless uploaded via spreadsheet which would require existing items to be removed to avoid duplicates on the newly imported file. When selecting bulk edit, please consider an option for quantity.
2 votes -
Move Item Tracking settings up in Dashboard
Dashboard: When editing an item, all sections are collapsed automatically, majority edits consist of quantities/stock which are located at the very bottom, could we disable the auto collapse or re-arrange the position of those options (quantity/ stock)
2 votes -
More Details on Employees reports
PLEASE bring back number of sales slips and net sales for each employee
and option for individual employee's to have a single report for their own cash out.17 votes -
Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but
Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but ONLY pick it up on Thanksgiving day.
4 votes -
"Reset to POS Prices Button” on the Online Order Edit menu Prices
Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%
6 votes -
kds
Orders shown on KDS should be able to snake around rather than having to scroll down. Right now they have to scroll down to see the entire order. That is not ideal for a busy restaurant They are switching from toast and they have the ability to see the entire order without having to scroll.
2 votes
- Don't see your idea?