591 results found
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On-Line Ordering Accept Gift Cards and Promo Codes
The online ordering site should be able to accept gift cards for payment and/or promo codes a business is offering.
2 votes -
Bulk price change actions
Owners often ask for an easy way to increase all items in a specific category by a set amount or %
2 votes -
Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes -
Transfer tips between employees
Crucial since servers occasionally close out the wrong table
2 votes -
Cover count report
Owners want visibility into how many guests or covers they serve each night or during each shift
2 votes -
Online Orders not syncing with POS inventory counts
Currently our online store does not sync with our POS when there are low counts on items. It recognizes 86 or sold out items automatically but NOT counts. This is detrimental as we have orders coming through in real time both in store and Online. Meaning we often oversell items on line that are sold out- IE - We have 2 turkey sandwiches left but someone can order as many as they want online. Please fix this!
2 votes -
Include Server Name by In-Store on KDS
Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned
2 votesThank you for submitting your Idea to UserVoice.
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Make it an Option for "Whole Table" on Kitchen Ticket
Can we make it an option to remove or keep the "Whole Table" on the Kitchen Ticket, please?
I can understand why some restaurants need it, but at the restaurant where I work, we do not want it printed.
Thank you very much.
2 votesThank you for submitting your Idea to UserVoice.
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ORDER TYPES ON KITCHEN RECEIPTS
WITH CLOVER DINNING HAVE THE OPTION TO REMOVE ORDER TYPE WHEN DEALING WITH TABLES.
ITS CONFUSING WHEN THE DEFAULT ORDER TYPE IS "TO-GO" AND THE ORDER RECEIPT READS -
DINNING ROOM TABLE 5
TO-GO2 votes -
happy hour
Make happy hour available for essential and up for free
2 votes -
CUSTOM MODIFIERS
THE CUSTOM MODIFIER SHOULD HAVE THE OPTION TO ADD PRICE, SAME AS A CUSTOMER ITEM.
THEY'RE SPECIAL OCCASIONS WHEN CUSTOMERS ASK FOR SPECIFIC ORDERS THAT AREN'T SET MODS AND ITS EASIER TO RING UP THE ORDER WITH A CUSTOM MODIFIER WITH AN OPTION TO ADD PRICE.2 votes -
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Please you need to add back service charge to pop up automatically when my employee hit pay on clover system
just opened a new restaurant, but I don’t see the service charge pop up automatically when I hit “Pay.” This feature works correctly in my other three restaurants. I contacted Clover Support, and they told me that the new updates no longer include this feature. Please add this feature back.
2 votesThank you for submitting your Idea to UserVoice.
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Exchange Option
This is more of a complaint/suggestion, not an idea. Our business has the gold plan - Restaurant plan, but we are not a restaurant, although we utilize a lot of the same Clover options included with this plan. We are a ******** bar/tasting room that also sells merchandise. Many times a customer will purchase an item, let's just say it's a shirt, and they come back the next day or next week because it's the wrong size. On the Restaurant plan, you cannot complete an Exchange, only a Refund. So we have to refund the guest's form of payment to…
2 votes -
Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Redeem Gift Cards Online
Please add the ability for customers to redeem Clover Gift Cards when making purchases via Clover Online Ordering or any Clover eCommerce platform.
2 votesThank you for submitting your Idea to UserVoice.
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Customer Covers By Hour
In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.
2 votes -
Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
2 votes -
Order Date and Time - For Catering
When we take catering order via phone or email or even in-person, we need the ability to specify the date and time of the delivery or pick-up, and this can be in the future a few days or a few week later.
Additionally, if we can also have an option to specify up the prep date, that will be helpful, so, the orders can show up on top of the order list and print the kitchen ticket, on the day of the preparation.
2 votesThank you for submitting your Idea to UserVoice.
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Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
2 votesThank you for submitting your Idea to UserVoice.
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