173 results found
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Need a monthly report that shows daily CASH sales totals
As a bookkeeper I have a request for an additional report that shows a monthly report with daily cash sales totals. My restaurant client makes daily bank deposits of the CASH they receive. I need to check if what they deposit matches with the cash sales according to Clover. If they deposited more or less than the actual cash sales then I need to record that in the books as cash over or short. Right now no such report exists so I have to look at each day, scroll down, write down the amount on a spreadsheet. Then the next…
2 votes -
More Details on Employees reports
PLEASE bring back number of sales slips and net sales for each employee
and option for individual employee's to have a single report for their own cash out.2 votes -
Support International Phone Numbers on Clover Online Ordering
Currently, customers with international phone numbers cannot pay for their order when checking out in Clover Online Ordering. This is especially frustrating when you use the Clover Dining Table QR Codes. They put in their order, get all the way to end to pay, and it stops them, and they have to repeat entire order to a person. Please support international phone numbers for Clover Online Ordering or give us the ability to NOT require phone numbers.
2 votes -
Items Sold + Quantity on hand via single report = accurate inventory ordering
I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.
2 votes -
Online ordering
New updates do not make logical sense for restaurants. When managing items day to day, there generally is not time to log in to the dashboard, then go through all the steps (9 I believe), just to take an item off. Additionally most employees do not have access to the web dashboard. This creates issues with items being ordered that the restaurant is out of. It would be great if industry professionals were more involved before making changes that will untimately lose merchants.
2 votes -
KDS Order Chime is Not Loud Enough
The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…
2 votes -
Bring back "holding cash sales" option.
You recently discontinued the service plan we signed up for, and replaced it with a plan that removed a very important feature. Our servers would hold their cash sales and print a cash settlement report the end of their shift that automatically deducted their credit card tips from the cash they owed us. This was a very important feature we relied on, and you eliminated it right in the middle of a business day, with no warning. I recommend you reinstate this feature as soon as possible, or I'm sure many businesses will find other services.
2 votes -
Server performance reports
Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:
number of guests
selectable date range
sold entrees (count and gross dollars)
sold appetizers
sold liquor
sold desserts
display/filter on day of week
display/filter on order entry time2 votes -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
2 votes -
Need "NO'S" for menu items/modifiers to be able to print in RED .... Currently ONLY ALL modifiers print in RED ...
Restaurants NEED "NO" Modifiers ONLY to print in RED
Currently we are told only ALL modifiers will print in RED
YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...
2 votes -
Address
From the register icon, if you choose delivery the prompt for address and telephone number should automatically pop up. There is never a time that you will choose delivery and not need the address. For restaurants that have younger employees-if they forget to ask for address information it creates big problems to retrieve that information.
2 votes -
Modifiers
Currently modifiers don't roll up into cost of goods sold. Example: Steak dinner.
Primary selection NY steak COGS $11.
Modifiers of potato, salad, salad dressing, the cost of goods sold for these three modifier groups don't roll up into overall cost for the steak meal.
Result in higher gross margin which is inaccurate.
2 votes -
individual server reports
Servers should only be able to see their own report, have access to only their guest checks, only see sales for current day transactions. This is a security and privacy issue
2 votes -
inventory app
The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code
2 votes -
Control from Distance
There should be a way or a program that let's you control your POS from a distance. I should not have to physically go into my restaurant to fix some minor issue with my POS that requires a Manager's passcode.
Please Develop a program that let's me access my POS from a computer outside of my location or wifi connection. If I can connect to CloverGo from my phone, I should be able to connect my laptop to my Pos Solo or Flex.
2 votes -
Clover Dining: Add incremental authorizations
Currently, Clover Dining offers pre-auth for bar tabs, but if the pre-auth is greater than the order total, we have to pre-auth the card again to increment the pre-auth. Authorizations app has this functionality and better yet, once a card is pre-authorized, we can increment it without card present because the authorization is already saved, but it's no help because we need to manage out tabs and tables through Clover Dining.
2 votes -
Uber eats item notes
Issue: Missing Uber Eats Item Notes in Clover
Problem:
Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.1 vote -
Guest Count on Order Receipts
Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.
1 vote -
Full Ticket Visibility for Expediters
When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.
1 vote -
Coursing
Enable restaurants to pre-assign menu items to courses (e.g., Appetizers, Entrées, Desserts) for automatic organization during order entry, eliminating errors and streamlining service.
1 vote
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