394 results found
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Allow Kitchen Printing on the Essentials Service Plan
With the recent discontinuation of the Counter-Service Restaurant service plan, some smaller venues still need to print to a remote order printer, but do not have need for online ordering or the full features of Clover Dining as included in the Restaurant Growth plan.
9 votesThank you for submitting your Idea to UserVoice.
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sms text - for online pick up orders from KDS
A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display
9 votes -
Include Images and Descriptions in Export and Import files
Include Images and Item Descriptions in the Export / Import files. Needed for Multi Location management.
9 votes -
Kiosk rewards needed to be added
Customers need to be able to Get rewards for their Clover Kiosk purchase. Most Repeat customers are using the Clover Kiosk. ..I understand maybe not redeeming their free reward on the kiosk but at least get their points. I called clover support and they said that its not a feature at this time and to come here to post the suggestion/ request
9 votes -
Adding menu items to online menu from device
We should be able to add menu items to our online menu from the device. We used to be able to do this with the "online" column in the inventory app. Clover has taken the entire column away, making the only way to add an item through the dashboard. This is not convenient.
9 votes -
Server performance reports
Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:
number of guests
selectable date range
sold entrees (count and gross dollars)
sold appetizers
sold liquor
sold desserts
display/filter on day of week
display/filter on order entry time9 votes -
Need "NO'S" for menu items/modifiers to be able to print in RED .... Currently ONLY ALL modifiers print in RED ...
Restaurants NEED "NO" Modifiers ONLY to print in RED
Currently we are told only ALL modifiers will print in RED
YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...
9 votes -
Refunds
Options are everything! If an employee cannot have permission to perform a refund, clover should allow a manager or admin to use their fingerprint or password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting. We should have the permission to make it either way. All other good POS machine perform this way. Please add this feature. You have it already for discounts.
8 votesThank you for submitting your Idea to UserVoice.
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Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
8 votes -
Online Ordering
Having the ability to have online happy hours or specialty menus for specific holidays
8 votes -
Online Ordering Options
There Should Be More Online Ordering Options Offered For The Merchants Sake!
Example:
My Set Pickup Time Is For 25mins. This time Frame works about 80% of the time but what happens when you get a massive order in that takes up your whole kitchen space and is not able to be ready within 25mins?
Its already too late to change anything on my settings because the order came through with a pickup time of 25 mins. Now my staff and kitchen are screwed because clover doesn't offer the Merchant any options to either accept the orders or at least…
8 votes -
CLOSE OUT
Cmon 10 years, and the Closeout app and what's in finance and deposits are not even close. (STILL).
Every owner feels like there is foul play since the closeout report total is always different than what appears in the merchant's bank account.
Please HELP!
8 votesPlease contact Clover support
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Check numbers
Clover Dining still does not have any sequenced check numbers. This is not a suggestion, this is a necessity to all restaurants that handle cash. I have been calling and posting for a while with no real regard for concern in return. Check numbers are pivotal to book keeping and making sure no one is stealing, So the lack of concern from Clover is real disheartening. All I'm being told is it can't be done, but every POS has this so I am very confused.
8 votes -
Clover Dining App Restrict permission on employees to remove Additional Charges from an active order
In clover dining app there are no restrictions for employees to remove the automatic Additional Charges from an order. There should be a permission where Only admins are allowed to remove additional service charge or have manager/admin passcode approval to remove additional charges on dine-in sections only. There should be a permission approval.
Currently there is an Operational Loss when customer is paying cash, the employee gives the bill to the customer, and customer pays in cash, some servers/employees found a loophole to remove the auto gratuity service charge in the Clover Dining app since there are no restrictions in…
8 votes -
Employee Role
Employees need to be able to have more than one role assigned. Again for accounting purposes. Every Restaurant has employees that work multiple roles. That way when I print out an employees hours to pay them Im able to see the role they clocked in as.
8 votes -
Under custom item please get rid of the default wording custom item. Just leave this blank
Get rid of default wording “custom item” leave this blank
8 votes -
online menu
should be able to increase prices on everything including group modifiers and not just on items,
also be able to duplicate online menue across locations8 votes -
Clover Dining: Add incremental authorizations
Currently, Clover Dining offers pre-auth for bar tabs, but if the pre-auth is greater than the order total, we have to pre-auth the card again to increment the pre-auth. Authorizations app has this functionality and better yet, once a card is pre-authorized, we can increment it without card present because the authorization is already saved, but it's no help because we need to manage out tabs and tables through Clover Dining.
8 votes -
Dayparting
Now that we have Dayparting for our menus, we need to have the same ability to work with the pickup services like DoorDash, Uber Eats, Grub hub and all others.
7 votes -
Allow merchants to change default reporting type in the reporting app on the device
Currently the default option is set to condensed reporting, merchant would like an option to have it default to a full report which is not available at the moment.
7 votes
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