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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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245 results found

  1. Inventory Numbers on Modifiers

    We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.

    For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…

    5 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  2. Adding menu items to online menu from device

    We should be able to add menu items to our online menu from the device. We used to be able to do this with the "online" column in the inventory app. Clover has taken the entire column away, making the only way to add an item through the dashboard. This is not convenient.

    5 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?

  3. More Details on Employees reports

    PLEASE bring back number of sales slips and net sales for each employee
    and option for individual employee's to have a single report for their own cash out.

    5 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  4. Online ordering

    New updates do not make logical sense for restaurants. When managing items day to day, there generally is not time to log in to the dashboard, then go through all the steps (9 I believe), just to take an item off. Additionally most employees do not have access to the web dashboard. This creates issues with items being ordered that the restaurant is out of. It would be great if industry professionals were more involved before making changes that will untimately lose merchants.

    5 votes
    Started  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  5. Partially paid orders should show up along with open orders.

    The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.

    5 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  6. Id reader

    Id age reader

    5 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  7. Need "NO'S" for menu items/modifiers to be able to print in RED .... Currently ONLY ALL modifiers print in RED ...

    Restaurants NEED "NO" Modifiers ONLY to print in RED

    Currently we are told only ALL modifiers will print in RED

    YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...

    5 votes
    Submitted  ·  0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  8. Note For Item or Service Field

    Currently when a merchant inputs data into the "Note for item or service" field, this data passes to the cardholder. However, the data does NOT flow through to the merchant's reporting. I have a client who inputs the date of the event for their catering invoices in this field. When they go back later to tie the transaction to an event, they are unable to do so because the Note field in blank in the reporting.

    5 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  9. Day Timing

    My clients need day timing capabilities for their lunch and dinner menus.

    4 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
    Planned  ·  AdminMenu Management Product (Principal Product Manager, Clover) responded

    Thank you for submitting this requirement to Clover. This has been on our roadmap and we've started working on it. We expect to deliver it shortly. In the first phase, you will be able to create and manage POS menus for specific times of the day. This will be followed by a second phase, which will introduce dayparts for online ordering.

    We appreciate your patience and will keep you updated on our progress.

  10. Item availability/Stock Count

    When using a stock count, it would be nice if it would count the item when it fires instead of after the item is paid.

    4 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. KDS display should list the categories and modifiers as they are assigned in register instead of how the order is put in.

    Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.

    4 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  12. Online Menu on Google

    Online Menu on Google Suppose to be on the top of the online ordering list and it suppose to be named with the restaurant name, because our online list start with Grubhub and seamless and doordash then Order Clover so Order Clover has to be the first then it is better to call it with the restaurant name because a lots of customer does not know what Order clover means and they think it is another ordering company instead of knowing that is our direct online ordering especially that it has our original prices comparing to other online ordering companies…

    4 votes
    Submitted  ·  0 comments  ·  Menu  ·  Admin →
    How important is this to you?

  13. Under custom item please get rid of the default wording custom item. Just leave this blank

    Get rid of default wording “custom item” leave this blank

    4 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  14. allow us to add image for the modifier

    allow us to add image for the modifier on the kiosk
    and also allow us to download the entire menu and edit on pc.

    4 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  15. online menu

    should be able to increase prices on everything including group modifiers and not just on items,
    also be able to duplicate online menue across locations

    4 votes
    1 comment  ·  Menu  ·  Admin →
    How important is this to you?

  16. Editing business information

    Greetings ,
    this is lilian from Slopey Joe ,
    i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
    Its regarding our business ours and edit information but mainly about the hours.
    we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…

    4 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. Bring back "holding cash sales" option.

    You recently discontinued the service plan we signed up for, and replaced it with a plan that removed a very important feature. Our servers would hold their cash sales and print a cash settlement report the end of their shift that automatically deducted their credit card tips from the cash they owed us. This was a very important feature we relied on, and you eliminated it right in the middle of a business day, with no warning. I recommend you reinstate this feature as soon as possible, or I'm sure many businesses will find other services.

    4 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  18. Server performance reports

    Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:

    number of guests
    selectable date range
    sold entrees (count and gross dollars)
    sold appetizers
    sold liquor
    sold desserts
    display/filter on day of week
    display/filter on order entry time

    4 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  19. Control from Distance

    There should be a way or a program that let's you control your POS from a distance. I should not have to physically go into my restaurant to fix some minor issue with my POS that requires a Manager's passcode.

    Please Develop a program that let's me access my POS from a computer outside of my location or wifi connection. If I can connect to CloverGo from my phone, I should be able to connect my laptop to my Pos Solo or Flex.

    4 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  20. Clover Dining: Add incremental authorizations

    Currently, Clover Dining offers pre-auth for bar tabs, but if the pre-auth is greater than the order total, we have to pre-auth the card again to increment the pre-auth. Authorizations app has this functionality and better yet, once a card is pre-authorized, we can increment it without card present because the authorization is already saved, but it's no help because we need to manage out tabs and tables through Clover Dining.

    4 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
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