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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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630 results found

  1. offer option to split payment type on a single invoice. so you could use multiple cards or eve a mix of ACH and credit card on a single invoice.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  2. The ability to add a custom invoice number prior to sending it to the customer so payments made through invoicing could be exported the same way as anyother payment. The third party apps often do not function correctly. The virtual terminal is beautiful and invoicing could be too

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  3. Hi good afternoon Clover Support,

    I'm reaching out with a huge issue that is causing fraud at our liquor store. I have Clover Duo and I have a setting on the device that requires Debit customers to use their PIN #, but for some reason the Mini on our Station Duo is giving the customers the option to "SKIP PIN"! Which should Not be an option. A customer who is using a stolen card is Obviously going to “SKIP PIN” before the business owner can select No on the big screen.

    I’m asking for the engineering IT support team to…

    1 vote

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  4. A manager code shouldnt be required to delete an item that hasnt been printed but ahould be required for an order that has been sent. Currently a manager code is required for both or you turn off the manager code for both.

    1 vote

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    0 comments  ·  Voids  ·  Admin →
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  5. Increase The Amount of Custom Discounts:

    Right now when using the "Custom Amount Discount" button the discount is maxed out at $9.99. Yes, that is Nine Dollars and Ninety Nine Cents. I need the ability to discount custom double and triple digit amounts. Why is there less than a $10 limit? Thanks

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  6. An option to add tips on invoices would be great. We perform services while people aren't home and then invoice them but we lose out on a lot of tips if we send the invoice. We have been using the payment links to get around this but the payment links don't always show the customer information so they are not ideal either. Plus they have to enter the total manually. Thank you!

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  7. Would be nice to have buttons with a negative dollar amount or negative percentage amount. Like a regular inventory item.
    Have them listed in a Category or at the bottom of the Register screen. So they are always available. Make it an optional choice to display or not.

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  8. Clover API is used on a customers website to purchase air boat tickets in advance. When the customer arrives that day to use the prepaid tickets a third party app is used to redeem those prepaid tickets. A cashier needs to assign a boat to the customer and check in that customer to show the customer used that ticket today. Clover does not directly have a report to show the customer used the prepaid ticket. IF the cashier could print the online sales receipt from the transaction or orders icon then scan the code on the app to open it…

    1 vote

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  9. A customer pays on groupon then clover register is unable to discount that groupon or validate if the groupon is real. xxxx allows for groupon codes to be added into the dashboard so when cashiers add the groupon discount the code shows accepted and the orginal price of the item is discounted to zero

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  10. please generate an option for the costumers to save credit card information in their profile for future payments when using a secure email payment request. (invoice)

    My app provide subscription plans but as soon as I migrating the costumers to clover I have been sending monthly manually invoices for their subscriptions.
    My app was controlled by stripe, and we are testing clover. But meanwhile some costumers are cancelling because its causing a negative impression when before was auto from my own app.

    Any solution?

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  11. If combining two orders that each have a discount attached Clover seems to drop one of the discounts. Would be nice if it combined both orders with both applied discounts.

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  12. 3 votes

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  13. Geo fencing of refunds would prevent refunds from being processed off of the grounds of the business if the they have the flex. this would prevent someone who took the device from the location from processing refunds.

    1 vote

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  14. When a payment fails the merchants want to see why it failed with detail.

    7 votes

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  15. We would like the option to disable the "manage" button that allows customers to change their card on file.

    2 votes

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  16. Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum

    1 vote

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  17. When will recurring payments for Healthcare businesses be available?

    2 votes

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  18. It would be great to have a field that allows us to write a specific note toward a receipt.

    We thought that a "Note for item or service" was a note that would be displayed on the receipt, so the customer knows what the receipt is about, however, it turned out to be an internal note.

    We hope to have an external note section to put details regarding the payment on the receipt.

    7 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  19. I need to be able to add the convivence fee to the QR code and SQL link.

    1 vote

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  20. Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.

    15 votes

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