694 results found
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Online sales
Clover API is used on a customers website to purchase air boat tickets in advance. When the customer arrives that day to use the prepaid tickets a third party app is used to redeem those prepaid tickets. A cashier needs to assign a boat to the customer and check in that customer to show the customer used that ticket today. Clover does not directly have a report to show the customer used the prepaid ticket. IF the cashier could print the online sales receipt from the transaction or orders icon then scan the code on the app to open it…
1 vote -
Groupon code redemption
A customer pays on groupon then clover register is unable to discount that groupon or validate if the groupon is real. xxxx allows for groupon codes to be added into the dashboard so when cashiers add the groupon discount the code shows accepted and the orginal price of the item is discounted to zero
1 vote -
secure link send to costumers to save their card info for recurrent payments
please generate an option for the costumers to save credit card information in their profile for future payments when using a secure email payment request. (invoice)
My app provide subscription plans but as soon as I migrating the costumers to clover I have been sending monthly manually invoices for their subscriptions.
My app was controlled by stripe, and we are testing clover. But meanwhile some costumers are cancelling because its causing a negative impression when before was auto from my own app.Any solution?
4 votes -
Canada Surcharge
Merchant wants to know when will Clover Devices be able to have the Credit Card Surcharge in Canada, since it was passed in Oct. 2023.
1 vote -
Discounts on Modifiers
Merchant wants to have discounts applied to modifiers directly than just items only.
1 vote -
Configurable Automatic Retries for Recurring Payments
Please allow the # of Automatic Retries on a failed Recurring Transaction to be configurable and not automatically try 5 times. Additionally, to be sure and not notify the recipient that their card failed each retry.
1 vote -
Split payment receipts
On an order with split payments, ie $20 bill:
paid via $5 cash and $15 gift card…
The customer’s receipt DOES NOT show both payments… you have to print two receipts, one for each payment… that’s crazy! can you escalate to the software team? please and thanks!”
This is a direct merchant request, 4-lane, clover DUO nursery business (high volume)1 vote -
Allow $ Amount Discount to be applied when combining orders.
If combining two orders that each have a discount attached Clover seems to drop one of the discounts. Would be nice if it combined both orders with both applied discounts.
1 vote -
3 votes
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Control for Discounts Voids and Refunds
I know that there are other posts for void alerts, this goes one step further, this would allow owner's/managers to specify the number of voids or refunds that a specific passcode and email address can process without additional approval and or alerts going to the primary email address.
1 vote -
Geo Fencing for Refunds
Geo fencing of refunds would prevent refunds from being processed off of the grounds of the business if the they have the flex. this would prevent someone who took the device from the location from processing refunds.
1 vote -
hosted checkout
We have created a "pay now" button for our website home page so clients that receive a statement in the mail can easily make a payment online.. That part seems to be working well.. My problem is I do not get any type of notification that a payment has bean made.. So when I try to balance my daily deposit I notice numbers not matching then the search is on.. It would just be really really nice to get an email when a payment is made online through the hosted check out
2 votes -
Get the reason for failed transactions on dashboard.
When a payment fails the merchants want to see why it failed with detail.
7 votes -
Draft invoices before sending them
Merchant would like to be able to draft an invoice before sending it.
2 votes -
Would like the option to disable the "manage" button that allows customers to change their card on file.
We would like the option to disable the "manage" button that allows customers to change their card on file.
2 votes -
setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below
Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum
1 vote -
Edit Recurring Payments
It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.
5 votesHello,
This feature is under review.
Thanks,
Clover Product -
Internal Invoice Number needs to be required field when sending invoice.
When taking payment via Invoice, there needs to be a required field for our Invoice Number and Employee Name who sent the invoice. In accounting, we don't know what the payment was for in the reports or who originated the payment. All we have is a customer name and dollar amount. Your support suggested a third-party app which seems unnecessary for such a small thing. Invoice number is required for in person payments, why not for invoice payments.?
7 votes -
Update Customer's saved credit card info without having to charge their card.
Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.
16 votesThis feature is planned for 2024
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Note for item or service
It would be great to have a field that allows us to write a specific note toward a receipt.
We thought that a "Note for item or service" was a note that would be displayed on the receipt, so the customer knows what the receipt is about, however, it turned out to be an internal note.
We hope to have an external note section to put details regarding the payment on the receipt.
7 votes
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