630 results found
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Edit Recurring Payments
It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.
4 votesHello,
This feature is under review.
Thanks,
Clover Product -
Ability for employees to remove Additional Charges
Merchant requested to limit the employees access to remove the Additional Charges from their current profile.
1 vote -
Scan Barcode In TIPs app
The barcode scanner seems to be broken on the TIPS app. Lots of customers use this so it would be awesome if it worked again.
1 vote -
Subscibe to Invoice Notifications
Individual Users subscribe to Invoice Paid notifications. Our clover account has one admin at corporate in another country. Her getting paid notifications does not help us any. As sales reps, if we could individually subscribe to invoices for notifications if they get paid, or just if we could be notified on invoices that we create from our account. This would be super helpful.
6 votesHello, thank you for contacting us. We are reviewing your feedback.
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Clover Go App - Payment Notes
Business Type: Automotive Service
Client stated when trying to enter notes for description of service(s), the field is very limited. There may be multiple services for a single customer and due to limited characters, multiple transactions are possible as he cannot key all notes on a payment notes, The ask is to increase the amount of characters allowed2 votes -
Internal Invoice Number needs to be required field when sending invoice.
When taking payment via Invoice, there needs to be a required field for our Invoice Number and Employee Name who sent the invoice. In accounting, we don't know what the payment was for in the reports or who originated the payment. All we have is a customer name and dollar amount. Your support suggested a third-party app which seems unnecessary for such a small thing. Invoice number is required for in person payments, why not for invoice payments.?
6 votes -
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment. When a partial payment is made it says "Payment Successful" it should instead prompt a screen for the remainder balance.
1 vote -
I need you to make the letters bigger in the transactions when printed and have the name of the customer
I have to print all the transactions and the letters are very small and the name of the customer does not show at the top like it used to be
1 vote -
Provide carbon copy receipts for payments that are submitted from a payment link
Provide carbon copy receipts for payments that are submitted from a payment link
6 votes -
Recurring payment option through payment links
There needs to be an option for recurring payments through the payment links on a website, not only through the virtual terminal
8 votes -
Search and Find open orders from Dashboard, not just device.
How cool would it be able to search for open orders from Dashboard and not just from the device? Then from there, in the dashboard, if you could send the "open order" to customer as an invoice with ability to pay right from there that would be even better. Would be practical for those who stop in or call in an order but then want to be invoiced. Our staff in store is too busy to do this or be able to find the open orders. Would be cool if we could do so from afar without having to be…
1 vote -
hosted checkout
We have created a "pay now" button for our website home page so clients that receive a statement in the mail can easily make a payment online.. That part seems to be working well.. My problem is I do not get any type of notification that a payment has bean made.. So when I try to balance my daily deposit I notice numbers not matching then the search is on.. It would just be really really nice to get an email when a payment is made online through the hosted check out
1 vote -
I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.
I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.
2 votes -
Allow different terminals to have different tip percentages.
Allow different machines to have different tip percentages. This will ne helpful for takeout orders.
1 vote -
digital wallet
I would like clover online ordering to support payments from digital wallets, like apple and google pay.
2 votes -
Flat Credit Surcharge
Taxi Drivers would like to add a flat 1.50 surcharge to credit cards. And use contactless at the same time.
1 vote -
please
PLEASE ALLOW TIPS BE ADDED TO DEBIT CARD SALES AFTER 25 MINUTES OF ORIGINAL SALE BEING PROCESSED. IF TIP IS TAKEN ON PAPER RECEIPTS.
MERCHANTS EVERYWHERE ARE LOSING TIPS ON DEBIT CARD SALES.
PLEASE ADD THESE POLICIES RESTRICTING DEBIT CARD ADJUSTMENTS/TIPS AFTER 25 MINUTES FOR DISCLOSURE.
THANK YOU!
5 votes
AdminKevin Nathan
(Admin, Clover)
responded
Hello,
If you have a merchant that has EDS Debit, their transactions can be routed to Debit Rails. When routed on Debit rails, these transactions cannot be tip-adjusted after 25 minutes. This is a network constraint, not one imposed by Clover. If merchants are willing to disable EDS Debit support then all of their Signature Debit transactions will be routed as Credit. This would allow the merchant to adjust the transaction/tip amount up until closeout.
Thank you,
Clover Product
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Notification of paid/overdue invoices
Merchants and their employees need to be automatically notified when an invoice is overdue and/paid. Merchants want to be automatically notified when an invoice is overdue so they dont have to log in and look at each invoice. MErchants also want the reminders of past due to be automatically sent to the customers.
2 votes -
Separating Services and Product Sales for tips
The tipping app suggests the tip on the total amount purchased. It should be seperated as you don’t tip on products, but only services.
i.e. Joe schmoe had a service of $100, but purchased $200 worth of product. The suggested tip should be on the service amount of $100 only vs the total of $300 plus tax. The client should not have to pull out their calculator to figure out the tip amount on the service.
1 vote -
remove manual transaction asking for zip code on station device
Merchant wants to remove requirement for zip code on manual transactions and refunds on station devices since it does not ask for this information on flex or mini devices.
1 vote
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