529 results found
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Service charge permission <add or remove>
Allow Admin to enable/disable a staff member to add/remove service charge. While it is imperative to have the system restrict removing the service charge due to operational loss. In certain environments its required to add a service charge at odd hours of the day depending on the order. We need to be able to restrict the addition or removal with the admin code
7 votes -
xxxxxx
Posting 2 ideas that are needed
1. I offer rolls, where each roll is $8. However if a patron purchases 2 rolls, i want to offer it for $15. The rolls (or any menu item), needs to have a combiner option to push through deals that pushes sales higher
2. The menu also offers meals, which is a roll, fries and a drink (coke, sprite etc) for $12, i want to able to offer a customer to replace this drink with a milkshare for an additional $2, to get the total to $14. Again an upcharge oppurtunity to push sales…7 votes -
Multi-Menu Price Increase
Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates
7 votes -
Partially paid orders should show up along with open orders.
The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.
7 votes -
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.
7 votes -
Kiosk - TM-L90 Sticky Label Printer
Please give the Kiosk access to the labels app and/or program compatibility with an Epson TM-L90 sticky label printer. When merchants are running Clover POS with an Epson TM-L90 and want to integrate kiosks into their cafe/restaurant to expand their service volume, kiosks are not a realistic option without having similar functionalities as the Clover Mini. Competitors like Chowbus and Infi kiosks have seamless integrations with label printers, and have become favorable options for our merchants, unfortunately.
6 votesThank you for submitting your Idea to UserVoice.
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Transaction report by hour.
I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…
6 votes -
reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…
6 votes -
New Guest Cover count report not as expected
I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.
6 votesCover Count Reporting is in product roadmap and is planned for Q4-2025.
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Hide Menu Category From POS Devices
I want to be able to disable/hide a menu category from the POS devices without fully removing it. If a menu category is unused at the moment, we should be able to hide it without deleting the category to keep the items there and not have to rebuild the menu items if they come back in the future.
6 votesAdvise over usage of functionality is sent over email. Please refer that. Thanks.
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Automatically Add Additional Preperation Time on Large Online Orders over a Set Dollar Amount
Hello Clover,
It would be extremely helpful to have the preparation time setting in Clover automatically add an additional amount of preparation time the merchant can set for online orders that exceed a certain dollar amount.
For example, lets say the merchant wants to have Clover automatically add an additional 30 mins of preparation time for orders that exceed $100. It would be great if the merchant can edit theses parameters under the "Preparation Time" setting in Online Ordering Dashboard instead of just setting a specific preparation time.
Thanks for your consideration Clover
6 votes -
Online Ordering 3rd party integration
Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.
6 votes -
Change online orders credited under specific employee
Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.
6 votes -
Print head on Clover Mini does not last-receipts become illegible & the only solution is to replace the entire device? So wrong!gre
Clover Mini Print Heads should be replaceable. The rest of the machine works fine. It seems crazy to throw out a perfectly good machine when the print head should be able to be replaced. Plus I have a real problem with purchasing a new one to the tune of $700 when it won't even last a few years in a very small shop.
6 votesPeriodic cleaning of the print head should allow the printer to last the life of the machine. Print heads have been tested to >30 miles of printed paper with typical receipt content.
instructions for print head cleaning can be found on Clover.com/help
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Revenue Class needs to be able to be imported for items and category needs to be a filter option
Revenue Class is not currently exportable and there is no way to easily locate items when there are potentially thousands in a given Revenue Class in order to modify them. Also, it would be nice to be able to filter item list by Category
6 votes -
Quantity Update
There was an update to the system last week that removed the ability to hold down on an item to change the quantity. We utilized that option all the time. Now, if you hold down you can change the item availability.
It would be nice to have the quantity back. Or, at least put a quantity bar at the top of the screen on the handhelds.6 votes -
Guest Count on Order Receipts
Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.
7 votes -
Coursing
Enable restaurants to pre-assign menu items to courses (e.g., Appetizers, Entrées, Desserts) for automatic organization during order entry, eliminating errors and streamlining service.
6 votes -
KDS display should list the categories and modifiers as they are assigned in register instead of how the order is put in.
Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.
6 votes -
SHIFTS
PLEASE ALLOW ADMINISTRATORS WHO ARE WORKING OFF SITE AND USING THE DASHBOARD THE ABILITY TO CLOCK OUT EMPLOYEES WHO ARE STILL CLOCKED IN.
6 votes
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