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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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245 results found

  1. We should be able to copy/multiply modifier groups so that we don't have to create almost the same modifier groups for different items. It would save a lot of time!

    3 votes
     ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
  2. Enable indication/notification from the KDS when the items sent to the kitchen are complete and ready for pickup by the server. This can be an indicate on the order itself and the ability to configure if a server should be notified via text or if a notification can be sent to the device that sent the order to the Kitchen.

    3 votes
    How important is this to you?
  3. I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…

    3 votes
    1 comment  ·  Menu  ·  Admin →
    How important is this to you?
  4. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    3 votes
     ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
  5. Star already supports a printer buzzer (model BU01-24-A) that plugs into the RJ11 jack at the back of the unit. Ideally, we could set this to print to only certain order types, namely online orders that employees wouldn't necessarily be aware of.

    3 votes
     ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?
  6. As a bookkeeper I have a request for an additional report that shows a monthly report with daily cash sales totals. My restaurant client makes daily bank deposits of the CASH they receive. I need to check if what they deposit matches with the cash sales according to Clover. If they deposited more or less than the actual cash sales then I need to record that in the books as cash over or short. Right now no such report exists so I have to look at each day, scroll down, write down the amount on a spreadsheet. Then the next…

    3 votes
     ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
  7. I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.

    3 votes
     ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
  8. In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.

    3 votes
     ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?
  9. Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.

    2 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?

    Hello, Thanks for your feedback. While we do not have filtering, sorting planned in our current roadmap for Menus, we are introducing a new capability to search for items to be included/ excluded into the menu. Being able to search for items should considerably ease your operation.

  10. Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.

    2 votes
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. Adding the ability to have prefix words to attach to modifiers on one line instead of two separate modifiers printing on two lines. For example, if I need a select no cheese, it prints on two separate lines or I need to make 2 modifiers groups, one for Adds and one for No's. If you had prefix that could determine if the selection gets charged or not it would advance the system in pizza and service bar locations immensely. Such as selecting No would remove the modifier charge and Add would trigger the modifier to be charged.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.

    2 votes
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Creating the option for support staff tip outs to be able to be auto calculated, by percentages of sales on sales report for each server

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. For items that are measured per unit (such as deli meat that is pounds or ounces), there should be a way to track stock according to this unit. At least for basic units like pounds and ounces that delis, cafes, etc often use. So if merchant has 5 lbs of turkey and they sell 1.5 lbs, then stock count would be 3.5 lbs of turkey.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Being able to filter by employee when running the sales overview from a station would be very helpful in environments when you cannot always turn off "view all sales activity" for servers and/or bartenders & do lots of paid outs or paid ins.

    Since the Homebase and Shifts reports do not account for Paid Outs and Paid Ins, it would be nice to be able to use the Sales Overview with more flexibility from the ground level. We get hit with a LOT of accountability scenarios in restaurants and bars. Bartenders using both a Flex and a Station sometimes is…

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Allow for credit card information to be swiped without pre auth to hold open a tab. With pre auth to many chargebacks happening since some pre auths are not falling off immediately and it appears there are 2 charges.

    2 votes
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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