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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. The cashiers should be able to select items from catagories by looking at pictures. Not just text and color

    6 votes

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    0 comments  ·  Hardware  ·  Admin →
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  2. When placing an order on Clover, it would be helpful to choose ONE item on the order to remove tax from that item only. Our state removes taxes on bread products, when 6 or more are purchased. Clover will only remove taxes from the whole order, not individual items. Please help with implementing removing taxes from single items on the order screen.

    6 votes

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    Planned  ·  1 comment  ·  Orders  ·  Admin →
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  3. There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service

    6 votes

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    Under Review  ·  1 comment  ·  Orders  ·  Admin →
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  4. Make order process quicker for customers that order/pay via QR code. They currently have to enter name, phone, email, then if they select mobile wallet payment such as Apple Pay or Google Pay, they must complete the reCAPTCHA grid. This is all time consuming for a cup of coffee. Thx

    6 votes

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    Under Review  ·  1 comment  ·  Website  ·  Admin →
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  5. I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  6. In a QSR with multiple cash registers, it would be great if the order numbers on the printed kitchen tickets were sequential.

    We primarily use one register, but during rush we use a second register. If the primary register is on order #50 and then someone jumps on the second register and takes an order, that order should be #51…as it is right now, that prints in the kitchen as order #1 and can easily cause confusion as to the actual order sequence and lead to firing food out of order.

    The registers should communicate with each other and have…

    6 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  7. It would be incredibly helpful to have a report that shows how many items are sold per hour, broken down by product and category. This feature would allow merchants to easily identify their peak sales hours and understand which products perform best at different times of the day.

    With this insight, businesses can make smarter decisions regarding staffing, promotions, and inventory planning.

    6 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  8. Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.

    6 votes

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  9. Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.

    6 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  10. Revenue Class is not currently exportable and there is no way to easily locate items when there are potentially thousands in a given Revenue Class in order to modify them. Also, it would be nice to be able to filter item list by Category

    6 votes

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  11. Modifier prices and names are the same as the items listed in Items List. Merchant would like the modifiers and items to be completely independent of item list in online menus.

    6 votes

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    1 comment  ·  Menu  ·  Admin →
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  12. Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%

    6 votes

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    Started  ·  0 comments  ·  Menu  ·  Admin →
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  13. ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.

    The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.

    6 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  14. I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…

    6 votes

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    1 comment  ·  Menu  ·  Admin →
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  15. I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  16. We need the ability to + or repeat a fired item, without giving the access to void printed items. This is critical and has been voted up several times. PLEASE MAKE THIS AVAILABLE!

    5 votes

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  17. Hello,

    Would be great to program
    Flex to open cash drawer because this is a cheaper and more practical operation for drive thrus.

    5 votes

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    Planned  ·  0 comments  ·  Hardware  ·  Admin →
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  18. Clover ONLINE needs to work WITHOUT Doordash AND ONLINE Menu needs ability to AUTO stop allowing Customers to order Breakfast items after a particular time ...

    Support Advised has to manually be done every day - Thats nuts ;-)

    5 votes

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    0 comments  ·  Orders  ·  Admin →
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  19. examples Extra, Light, On The Side

    5 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  20. Most restaurant merchants do Catering orders or Large orders that require at lease a day notice to fulfill. A Secondary URL for these type of orders and Item that
    will require more than the currant 90 Minutes time limit.

    5 votes

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    0 comments  ·  Website  ·  Admin →
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