394 results found
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Online Ordering Payments
Most other POS systems offer a “pay at store” option for online ordering. I have a lot of highschool students who utilize this function and pay cash. I would like to streamline all online orders through clover, but have not switched for this specific reason.
4 votesThank you for submitting your Idea to UserVoice.
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kitchen management
Individual Order slips: Can the Kitchen Printer print separate tickets for each item in an order? I know the front counter Epson Sticky Printer has the ability to print 1 of 3, 2 of 3, 3 of 3 for the order. How can the Kitchen Printer be programmed to do the same?
4 votes -
Ability to Delete, Hide or Unpublish POS Menus
We would like Owner & Admin users to be able to Delete, Hide or Unpublish POS Menus after they have been Published.
Not being able to clean up past menus that are no longer in use will lead to staff confusion if they need to manually select a Published menu.
We have a bar that charges $0.25 more for all drinks on Fridays & Saturdays. We duplicated the Default POS Menu & incremented all prices by $0.25 for their Friday & Saturday Daypart menus.
On Friday, 6-13-25 the items were not showing up. We had to Duplicate our Friday and…
4 votesHello, Thank you for your feedback. We have added this to our roadmap and will come up with this enhancement very soon.
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Order Printer Essentials
Essentials is not allowing for order printing after the inclusion of Modifiers. Can this be added to the plan asap?
4 votes -
Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
4 votes -
negative variable
I need a negative variable option so I can add Lotto Paid Out and Scratcher Paid Out because using the Pay Out app has too many steps and time consuming. We sell a lot of Lotto and Scratchers and payout winners. It needs to be show up on the register, because we would have to pay the person out first before they can buy more. It would be easier to ring them up at the same time and it would tell us how much they owe or how much they need to pay.
It would also work with dropping cash…
4 votes -
Prevent Navigating Away from an Order without Selecting "Fire All"
We support a very busy bar that is concerned with preventing theft. They do over 2 million in sales a year, so preventing Bartenders & Servers from deleting an item from an order all together was considered too restrictive. Turning that option on had them ready to take Clover out the next day.
We currently have "Edit printed items without override" turned off for Servers & Bartenders in an attempt to limit theft. Unfortunately, this prevents the Bartenders from being able to select the + on a previously ordered item when a customer orders a 2nd or 3rd round of…
4 votes -
Hide Menu Category From POS Devices
I want to be able to disable/hide a menu category from the POS devices without fully removing it. If a menu category is unused at the moment, we should be able to hide it without deleting the category to keep the items there and not have to rebuild the menu items if they come back in the future.
4 votesAdvise over usage of functionality is sent over email. Please refer that. Thanks.
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Vehicle description
Can we please add an option in the Order Receipts to have as optional to add the vehicle description for curbside pickup. I know you can add it under notes but notes are used for other information.
4 votes -
Combining order number count between multiple devices
In a QSR with multiple cash registers, it would be great if the order numbers on the printed kitchen tickets were sequential.
We primarily use one register, but during rush we use a second register. If the primary register is on order #50 and then someone jumps on the second register and takes an order, that order should be #51…as it is right now, that prints in the kitchen as order #1 and can easily cause confusion as to the actual order sequence and lead to firing food out of order.
The registers should communicate with each other and have…
4 votes -
Online Menus
Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.
4 votes -
Modifier Prefix with Price
Adding the ability to have prefix words to attach to modifiers on one line instead of two separate modifiers printing on two lines. For example, if I need a select no cheese, it prints on two separate lines or I need to make 2 modifiers groups, one for Adds and one for No's. If you had prefix that could determine if the selection gets charged or not it would advance the system in pizza and service bar locations immensely. Such as selecting No would remove the modifier charge and Add would trigger the modifier to be charged.
4 votes -
printing to different printers
The ability to send to different bar printers (or not at all) depending on where the item is ordered from, or at specific times. For example on weekend nights, when a secondary bar is open, the drink order could go there for pickup by servers. Or if bartender rings in a drink it doesn't need to print at either bar, and risk being made twice
4 votes -
Tip Management
When printing out employee sales report from the POS system, there’s confusion as to what the additional charges entail. Merchants that are on surcharge program face reconciliation discrepancies when it comes to separating additional charges collected by servers. Additional charges both include gratuity / service fee charge, and surcharge fees.
For faster and more efficient reporting reconciliation, is there a way that the POS reporting printout receipt can separate surcharge fees from gratuity fees or any other additional charges? As opposed to just lumping both of these fee types under additional charges.
Thank you in advance for your time and…
4 votes -
Stock Count for Per Unit Items
For items that are measured per unit (such as deli meat that is pounds or ounces), there should be a way to track stock according to this unit. At least for basic units like pounds and ounces that delis, cafes, etc often use. So if merchant has 5 lbs of turkey and they sell 1.5 lbs, then stock count would be 3.5 lbs of turkey.
4 votes -
Option to Filter Sales Overview by Employee on Stations
Being able to filter by employee when running the sales overview from a station would be very helpful in environments when you cannot always turn off "view all sales activity" for servers and/or bartenders & do lots of paid outs or paid ins.
Since the Homebase and Shifts reports do not account for Paid Outs and Paid Ins, it would be nice to be able to use the Sales Overview with more flexibility from the ground level. We get hit with a LOT of accountability scenarios in restaurants and bars. Bartenders using both a Flex and a Station sometimes is…
4 votes -
Disable Receipt Prompt on Duo
I just upgraded to Duo from our previous 2018 units. The customer facing screen of the Duo displays a receipt prompt at the end of every transaction, and I want to disable it.
4 votesThank you for submitting your Idea to UserVoice.
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Be able to print receipt for items over 90
Be able to print receipt for over 90 items on a receipt
4 votes -
App compare last year data
When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…
4 votes -
Merchant would like online menus to have option for different modifiers than what appears on POS.
Modifier prices and names are the same as the items listed in Items List. Merchant would like the modifiers and items to be completely independent of item list in online menus.
4 votes
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