556 results found
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Time on table on the dining Map
Can we put the clock on a dining table on the map, so that when we get into the map we can see how long someone has been at the table?
5 votes -
Batch Close email
It would be great if the Batch Close report could email to more people than just the defined "Owner". In large organizations you have a finance department that needs this info besides the manager that runs things on the daily. Should be a simple request.
5 votes -
Stop Deleted Order Printers From Readding After A Reboot
When a printer is deleted as an order printer it will automatically readd itself after the clover goes through a reboot. This is an issue for retail merchants that have no need for an order receipt. Clover Advanced support has informed us that this is not a bug but "a feature" and that this is the way the software is intended to work.
I fail to see the benefit of the system changing a setting that was intentionally set. Clover needs to revert this as soon as possible.5 votesThank you for submitting your Idea to UserVoice.
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Reports
When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report
5 votes -
Combining order number count between multiple devices
In a QSR with multiple cash registers, it would be great if the order numbers on the printed kitchen tickets were sequential.
We primarily use one register, but during rush we use a second register. If the primary register is on order #50 and then someone jumps on the second register and takes an order, that order should be #51…as it is right now, that prints in the kitchen as order #1 and can easily cause confusion as to the actual order sequence and lead to firing food out of order.
The registers should communicate with each other and have…
5 votes -
Turn off cash payment on Handheld devices
Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.
5 votesThank you for submitting your Idea to UserVoice.
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Online Menus
Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.
5 votes -
Item tracking for Modifiers and full recipes
We need to keep up with because they can track item stock quantity on a granule level through their modifiers and every item that goes into the entirety of the recipe.
5 votes -
online order dine in option
Give the option in online orders for Dine In or Pick Up because a lots of customers sit on the table and place an order through the clover online and we always package it as a To Go order and not even call the customer name because we are waiting for the customer to come and claim it and we get surprise that the customer has been at the restaurant sitting on the table before the order has been submitted witch cost us to repackage it as Dine in and we lose the freshness of the food that the customer…
5 votes -
Merchant would like online menus to have option for different modifiers than what appears on POS.
Modifier prices and names are the same as the items listed in Items List. Merchant would like the modifiers and items to be completely independent of item list in online menus.
5 votes -
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.
The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.
5 votes -
Assign categories per employee code
Assign categories per employee code. This would allow categories and inventory items to be assigned and accessible based on their employee code. Currently all employees can see all categories and inventory items and run transactions from any category.
Currently, there is no employee permission access type to assign specific/individual categories and inventory items to a employee role. i.e. Bartender can only see drink category.
5 votes -
Wall Mounted server station
Wall mounted Solo options for servers would have allowed us to gain 2 major accounts. They ended up going with xxx because they felt if Clover couldn't accommodate something as simple as a wall mounted server station, then what else are they missing.
5 votes -
Enable bulk upload of images on inventory items
Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.
5 votes -
clover kiosk
On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.
5 votes -
KDS Order Chime is Not Loud Enough
The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…
5 votes -
Id reader
Id age reader
5 votes -
Multi-User profile
We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales
5 votes -
Assign tickets to the person that originally started the ticket regardless of who runs the credit card at cash out. That way a manager can
Assign tickets to the person who originally started the ticket regardless of who runs the credit card at cash out. That way a manager can help cash out customers without worrying about who the tip will be assigned to.
5 votes -
Pre-Auth to keep a tab running via QR code ordering
There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…
4 votesThank you for submitting your Idea to UserVoice.
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