569 results found
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Guest count report on device
Can we have an on device report of the total covers for a day?
7 votes -
Subcategory
Need unlimited amount of Subcategories. And also would like to be able to set up Items in the correct Subcategories on Terminals not only dashboard.
Templet spreadsheet does import subcategories in correctly when you export and re-import that same report. It puts all Subcategories in Category.
Needs to add a Subcategory Column on the Items tab.7 votes -
Print from clover go
Need feature for directly pushing clover go orders to printers.
I am taking orders from outside the restaurant using call forwarding when my team is busy! I am able to save the orders but i have to call someone at the restaurant and they will the order and push to the printer…!
They will be busy and missing printing which leads to delayed orders and customer grievances…!
You guys are giving that feature to third parties like doordash, uber eats, grubhub, stream.. etc.! Why cant you donit from your own app
Clover go?7 votesThank you for submitting your Idea to UserVoice.
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Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
7 votes -
Allow merchants to change default reporting type in the reporting app on the device
Currently the default option is set to condensed reporting, merchant would like an option to have it default to a full report which is not available at the moment.
7 votes -
Time on table on the dining Map
Can we put the clock on a dining table on the map, so that when we get into the map we can see how long someone has been at the table?
7 votes -
Hide Menu Category From POS Devices
I want to be able to disable/hide a menu category from the POS devices without fully removing it. If a menu category is unused at the moment, we should be able to hide it without deleting the category to keep the items there and not have to rebuild the menu items if they come back in the future.
7 votesAdvise over usage of functionality is sent over email. Please refer that. Thanks.
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Turn off cash payment on Handheld devices
Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.
7 votesThank you for submitting your Idea to UserVoice.
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Pizza Buider
The biggest thing that we find lacking with Clover is a Pizza Builder Function. Having Pizza size prefix's choices that show in front of the item name instead of a modifer, listing below. Currently the size is done as a modifier or separate menu item buttons, a prefix choice could make ordering much smoother and order receipts much easier to read. Also, modifier groups that can be priced according to the size or half topping choice, instead of having multiple modifier groups for whole topping, left side/1st half, right side/2nd half. This would cut down on time for staff and…
7 votes -
Negative Modifiers
If someone doesn't want a topping on a sandwich, then we'd like to be able to deduct that from the price so that they aren't paying for something they aren't getting anyhow. This isn't a standard practice pretty much anywhere but for our business we'd like to set ourselves apart by offering it.
7 votes -
KDS display should list the categories and modifiers as they are assigned in register instead of how the order is put in.
Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.
7 votes -
Multi KDS Kitchen & Server Mode Needed
Need a "Server/Food Runner Mode" on multi KDS situation with functionality that ensures orders don't disappear from the server screen when the Kitchen marks an item as ready. Currently, "Expo Mode" doesn't support this feature.
In this Server Mode, an indicator (e.g., a dot) could appear next to each item to show it has been marked as ready by the Kitchen. When the server touches the item on their screen, it would then be marked as completed on the Server Mode Screen. This would be an ideal solution. Thank you.
7 votes -
2 or more online ordering addresses
One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.
I would like to keep the two separate for my customers.7 votes -
Kiosk and KDS Issues
I have a problem with KDS and the clover Kiosk
First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…7 votes -
Wall Mounted server station
Wall mounted Solo options for servers would have allowed us to gain 2 major accounts. They ended up going with xxx because they felt if Clover couldn't accommodate something as simple as a wall mounted server station, then what else are they missing.
7 votes -
Editing business information
Greetings ,
this is lilian from Slopey Joe ,
i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
Its regarding our business ours and edit information but mainly about the hours.
we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…7 votesPlease contact support if this issue still persists.
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Employee Reports should have number of transactions and breakdown of all cards used in the employee end of shift report so they can balance
Hello ~
My issue is I need a report for my employees end of shift report to print out the number of transactions they had for their shift. This was available before Wed April 24, 2024. The report had the subtotal of all cards (not detailed cards though) and then the tips separately, so the employees had to add these numbers together to get their total of their cards and tips.
Since the update April 24, 2024, they add together the amounts now, but do not give the number of transactions made so they can count up their physical copies.…
7 votes -
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.
7 votes -
Control from Distance
There should be a way or a program that let's you control your POS from a distance. I should not have to physically go into my restaurant to fix some minor issue with my POS that requires a Manager's passcode.
Please Develop a program that let's me access my POS from a computer outside of my location or wifi connection. If I can connect to CloverGo from my phone, I should be able to connect my laptop to my Pos Solo or Flex.
7 votes -
Please add the Order-Ready text
My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.
6 votesThank you for submitting your Idea to UserVoice.
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