569 results found
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We need a way to close a drawer during a shift that only batches the drawer we are closing!
We need a way to close a drawer during a shift that only batches the drawer we are closing!
For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.
11 votes -
Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…11 votes -
Inventory Numbers on Modifiers
We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.
For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…
11 votes -
Server performance reports
Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:
number of guests
selectable date range
sold entrees (count and gross dollars)
sold appetizers
sold liquor
sold desserts
display/filter on day of week
display/filter on order entry time11 votes -
Need "NO'S" for menu items/modifiers to be able to print in RED .... Currently ONLY ALL modifiers print in RED ...
Restaurants NEED "NO" Modifiers ONLY to print in RED
Currently we are told only ALL modifiers will print in RED
YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...
11 votes -
Add a Built-in Utensils Request Option for Online Ordering
Clover Online Ordering should include a built-in utensils request option.
A simple checkbox such as:
□ Request utensils
during checkout would allow customers to request utensils only when needed.
The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.
Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.
Major delivery platforms already provide this functionality.
10 votesThank you for submitting your Idea to UserVoice.
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Pick up time on receipts for Online Orders
Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.
10 votes -
Scheduling holiday hours
for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering
10 votes -
Make an item to go at a sit down table
All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.
10 votes -
Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
10 votes -
Employee Role
Employees need to be able to have more than one role assigned. Again for accounting purposes. Every Restaurant has employees that work multiple roles. That way when I print out an employees hours to pay them Im able to see the role they clocked in as.
10 votes -
Merchant would like to have a tablet for orders only just for servers
Merchant would like to have a tablet for orders only just for servers
10 votesContact support to add this.
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Include Images and Descriptions in Export and Import files
Include Images and Item Descriptions in the Export / Import files. Needed for Multi Location management.
10 votes -
include service charge taxes
New Florida State Law states, Service Charge must be taxable, tips are optional to include or exclude taxes, but additional service charges needs to be taxable, please set this up for Service Charges as new state law required for the subtotal of line items sold and service charges to be taxed.
9 votes -
Preselect Modifiers
Within a modifier group allow for preselected item(s). Thus if you have a menu item that is standard with a certain type of cheese or dressing they are preselected and only need to be addressed when something other than the standard modifier is requested.
This would simplify the process of modifying standard orders and reduce the number of modifier groups necessary for No's and substitutions.
9 votesThank you for submitting your Idea to UserVoice.
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solo station needs contactless payments
solo station needs to have contactless payments - its inconvenient for the merchant and servers to not use their employee cards or fingerprint without the ability to run cards that are contactless. its forcing them to get a 3 piece equipment where it takes space but also no finger printer read or employee card reader, where servers can memorize the number by a look and have access to the terminal. this has happened with several restaurants
9 votes -
Refunds
Options are everything! If an employee cannot have permission to perform a refund, clover should allow a manager or admin to use their fingerprint or password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting. We should have the permission to make it either way. All other good POS machine perform this way. Please add this feature. You have it already for discounts.
9 votes -
Kiosk to print at Station Printer
Please have the Kiosk print orders at the Station Printer. Why is there an additional order printer needed? The Kiosk does not see the Station Printer as an option for Order Printing. Why is that? Can you please have the Station Printer automatically print Kiosk Orders? Without the need of an additional order printer. It really streamline our operation. Otherwise, we'd have to return the Kiosk.
9 votes -
Transferring of multiple orders
Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…
9 votes -
Tip Management
When printing out employee sales report from the POS system, there’s confusion as to what the additional charges entail. Merchants that are on surcharge program face reconciliation discrepancies when it comes to separating additional charges collected by servers. Additional charges both include gratuity / service fee charge, and surcharge fees.
For faster and more efficient reporting reconciliation, is there a way that the POS reporting printout receipt can separate surcharge fees from gratuity fees or any other additional charges? As opposed to just lumping both of these fee types under additional charges.
Thank you in advance for your time and…
9 votes
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