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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  2. Please enable promo code / discount option for customers ordering online. This is must have feature for small restaurant businesses in Canada. Upon have a discussion with your representative, this service seems not being activated in Canada.

    3 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  3. Disable Checkout for Dine-In QR Code ordering. We would like to disable the feature for customers to Checkout for Dine-In QR Code ordering so our servers can process the payment for them. This creates some confusion because we don't know when someone has paid for their tab already.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  4. The updated 3Gen Solo device does not feature a tap or apple option like the 2Gen did on the printer. Why not set up the Flex device to have the same capabilities as a Mini device does but used at the drive thru widow? Then we can actually extend the device to the customer to tip and tap right out the window.

    3 votes

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    Planned  ·  1 comment  ·  Orders  ·  Admin →
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  5. Give admin access to devices and printer. Why was it removed? If there are 3 owners to a business, you expect them to share 1 main account with 2-factor logins? Not sure why Clover keeps messing things up.

    3 votes

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    1 comment  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. In Inventory App, since we use Kiosk, there are button of "Show on POS" and "Show on Kiosk", but NOT "Show Online".
    We need to have all 3 of them
    - Show on POS
    - Show on Kiosk
    - Show Online
    This helps us to update online item on the Register Clover without going through the computer

    3 votes

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  7. Give customers who are sitting in the restaurant the ability to order from their table under their own individual tab. While currently you can order from the table with the print table barcode function, this only allows items to be added to the whole table, and not under each guests individual tab. Sorting the ordered items to the correct guests afterwards would take too much work and would lead to more order mixups, especially as you cannot currently name each guest.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  8. My merchant sells food the pound and is using clover with a weight scale, he would like to be able to enter manually the pounds in the clover when he is selling future orders for holidays etc... without actually weighting the product at the time of placing he order. The clover doesn't let him enter the quantity in pounds typed only coming from the weight scale... is this something Clover can do using the weight scale or there is a solution to this issue? Thank you

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  9. The request was to be able to see more than 10 line items for categories on their Station Duo screen. They would like to be able to see all the categories on one screen and choose from them.

    3 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  10. For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.

    Thank you!

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  11. Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.

    3 votes

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  12. Issue: Missing Uber Eats Item Notes in Clover

    Problem:
    Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  13. When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.

    3 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  14. I am having to export a menu from one restaurant location and import into another location. The Inventory import only brings in the Item name and prices etc, but all information online is is not. Online Name, Description and pictures. Although pictures may be difficult to save, but i would like to suggest adding the Online name and description to the excel Sheet on export. I just expend 3 hours moving all online information from on restaurant to another when it should be added to the export sheet. All inventory is turned off inline including modifiers. When you have big…

    3 votes

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  15. No opening drawer ringing.
    This is the only register system I have ever seen (forty plus years in retail) that allows transaction to be rung while the cash drawer is open this is rife with issues. You cant' keep honest people honest if you don't have the single most basic physical base covered.

    3 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  16. the KDS will display ( totals or "all days"). if there are 3 orders in the KDS, it will display the "all day" totals in the queue , if there are 2 NY steak orders on all three orders, the KDS will display they are a total of 9 NY steaks that are needed

    3 votes

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  17. I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.

    3 votes

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  18. Merchants who are using CSR plan would like to eliminate the lengthy process of getting to print bill especially when they are busy. Can you please add that feature to the Register App so merchant can print bill right from register instead of going to Orders>Reissue Receipt>Print Bill? Thank you.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  19. The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.

    This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…

    3 votes

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  20. Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.

    3 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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