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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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569 results found

  1. custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed

    2 votes

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  2. Please bring back making the mini clover to not timeout to a black screen. I use the mini clover for a un maned micro mart and the screen times out after 30 mins which makes it harder for the customer to make a purchase.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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  3. Hello-

    I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.

    For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.

    2 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  4. food preparation time should be the cutoff time for online orders

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  5. The printer setup needs a setting to be able to have each Item print out separately instead of having them all print on one bill and adding a line below each print. There is an APP name smart print that allows you to do that on the clover app Market but that APP has way too many bugs.

    2 votes

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    1 comment  ·  Hardware  ·  Admin →
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  6. KDS needs a summary of all orders with counts. If there are 5 tickets on the display, there needs to be a summary bar like freshKDS that shows for example 5 burgers 4 soups 1 sub etc. the total number or all items that are fired in a summary.

    Needs font and color sizes

    Table numbers could be bigger and Dine in or take out could be smaller

    2 votes

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  7. Add employee pay rate with the ability to vary by location.

    2 votes

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  8. Most of the top level restaurant per terminals have the ability to press a button to add or remove and that will bring up a pop-up option for different add-ons. This is what we need.

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  9. With the new Station Duo, when the customer inserts or taps their card, the pre-auth/pay window does not automatically show up on the station window allowing the client to pre-auth the card, it rquires extra input.

    2 votes

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    Not at this time  ·  Aron Clark responded

    Thank you for your feedback on the Station Duo pre-auth capabilities. Given the card slot is only available on the customer facing device we have explicitly designed the system to require an instruction from the merchant facing device to open a pre-auth and start the customer facing device to take payment. Currently, we are not planning any changes to this workflow.

  10. I need price roll up without having to make a new modifier for additional items. Price roll-up to combine the costs of multiple items into a single line item with a consolidated price. The primary purpose is to simplify transactions for customers by hiding complex breakdowns and presenting a clean, unified total on receipts. Example; a Burger cost 10.99 and below it says
    Bacon $1.00
    Cheese $1.00
    Onions $1.00
    Mushrooms $1.00
    Avocado $2.00.

    With Price Roll Up it will show on the receipt Burger 16.99 and below it will show
    Bacon
    Cheese
    Onions
    Mushrooms
    Avocado

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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  11. Menu bottons should be able to have full colorful and color options need enlarged.

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  12. In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  13. 24 characters for the business name -- not enough. Please make the business name field capable of accommodating up to 30 or 36 characters. Thank you

    2 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  14. I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  15. Make label printers work like any other kitchen printer. They need to be network printers where print labels are used to fire prints. It should support both types of labels, die cut and linerless. Also, labels should be able to be printed from KDS.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. When Applying discounts it discounts the whole ticket. We would like to be able to apply our military discount to just the veterans meal and not the whole ticket. Please and thank you!

    2 votes

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  17. Need to have access to the setting for the Homebase Shift Report. Kitchen employees don't need to see PAYMENTS, REFUNDS, TIPS, SERVICE CHARGE on the printed shift report only what their shift time was when printing report.

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. employee reports to show all delete and discounted items

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  19. Ability to compare fields and perform export / import functions. Does not need to be limited to Multi-Location. However, Multi-Location would add additional hierarchy level modifications / restrictions.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. The new condensed sales report on device provides the Sales by Tender Type, but we must add the figures together to determine card totals. It'd be helpful to have the "Total" section from the Full Report on the Condensed Report.

    2 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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