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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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556 results found

  1. For many merchants it is imperative to have a report for each items voided after order receipts are printed.

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  2. Merchant upgraded from the Flex 3 to Flex 4 and the employee lock screen no longer has the alphanumeric characters, only numbers. The only alphanumeric setting is for the customer-pin pad entry; however, they want it back for the employee lock screen.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. We have a few locations that would love to be able to filter the Tips app by date.

    We have a bar that checks all tips entered the prior night for accuracy before they manually settle the batch. This helps prevent calls from customers due to tip entry errors. They would love to only see the tips from a specific date or yesterday.

    Thanks!

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  4. When there are 3rd party platform like uber, the promotions that are run in uber or other 3rd party platforms are not congruent with the reporting in Clover Reporting dashboard or app

    2 votes

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    Deferred  ·  0 comments  ·  Reporting  ·  Admin →
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  5. Print the full order with all courses shown. The ones to be fired are shown as prepare, the course to follow show hold. This way the kitchen knows what is coming and can plan. Then the wait staff can send a re-fire to prepare the courses when needed.

    2 votes

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  6. Device Printed COLO QR Codes are not enabled for DDD Delivery! Only the QR codes at the dashboard are enabled with DDD delivery option. Most of our merchants do not have PC's/Printers. The ability to print QR codes that work for both pick up and Delivery should be an option.

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. I need the option to disable the use of passcodes. At my restaurant, we operate using employee cards, which are currently only used by managers. However, I need to remove the requirement for managers to use passcodes. Additionally, we need the new Clover devices to be enabled to accept employee cards as well.

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  9. Currently you can Group line items for "order receipts" but this does not Group line items when printing to a Kitchen Printer. It comes out like this


    ITEM

    ITEM

    ITEM

    We'd like an option to do


    3x ITEM

    2 votes

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  10. Give admin access to devices and printer. Why was it removed? If there are 3 owners to a business, you expect them to share 1 main account with 2-factor logins? Not sure why Clover keeps messing things up.

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Let's say you have items in inventory as
    (Burger Categories)
    Hamburger $1
    Cheeseburger $1.5

    (Pizza Categories)
    Cheese Pizza $2
    Sausage Pizza $3

    (Fries Categories)
    Small Fries $0.75
    Large Fries $1.50

    (Drinks Categories)
    Coke $0.50
    Sprite $0.50

    You want to create:
    Combo A (Hamburger, Small Fries and Coke) for $2 (Not combo is $2.25 total)(This is specifically set the items for the Combo)
    Combo B (Cheeseburger, Large Fries and Coke) for $3 (Not combo is $3.50 total)(This is specifically set the items for the Combo)
    Combo C (Select 1 from Burger Category, Select 1 from Pizza Categories, Select 1 from Drinks…

    2 votes

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  12. Online Ordering Frequency would allow you to edit/limit the frequency by which customers can place online orders through your Online Ordering platform. Essentially you as the merchant are able to set the number of orders that can be placed within a specific timeframe, like in 10 Mins, 30 mins, an hour, etc

    A lot of my smaller Clover Restaurants have limited capacity to how many orders they can make at a time so during their busiest hours its extremely helpful to have a feature that allows the merchant to mitigate receiving a high number of simultaneous orders by limiting how…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  13. Merchants I've spoken with mentioned that color-coding employees and extending this system to open bar tabs would simplify locating a server's tab, particularly during peak hours.

    2 votes

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    Under Review  ·  0 comments  ·  Employees  ·  Admin →
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  14. Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.

    2 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  15. Dashboard: Cannot edit item quantities in bulk, only single edits allowed unless uploaded via spreadsheet which would require existing items to be removed to avoid duplicates on the newly imported file. When selecting bulk edit, please consider an option for quantity.

    2 votes

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    Under Review  ·  0 comments  ·  Inventory  ·  Admin →
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  16. Dashboard: When editing an item, all sections are collapsed automatically, majority edits consist of quantities/stock which are located at the very bottom, could we disable the auto collapse or re-arrange the position of those options (quantity/ stock)

    2 votes

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  17. Orders shown on KDS should be able to snake around rather than having to scroll down. Right now they have to scroll down to see the entire order. That is not ideal for a busy restaurant They are switching from toast and they have the ability to see the entire order without having to scroll.

    2 votes

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  18. Will like to See more items on the KDS which is currently seeing only Three

    2 votes

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  19. Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  20. When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.

    The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:

    Latte ICED
    Oat milk
    Vanilla
    Vanilla
    Vanilla
    hazelnut

    ideally it would look like this:

    Latte ICED
    Oat milk
    3 x Vanilla
    1 x hazelnut

    Also, is there a way to where it only charges for the first modifier added but no extra as additional are…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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