429 results found
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Discount Code for Online Orders
Ability to create a Discount Code for On-Line ordering. For example you have a promotion on social media where people get a 10% Discount on Wednesday with the Code WED10 that they would input while ordering online.
1 voteThank you for submitting your Idea to UserVoice.
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Re-order Modifier Groups
Need the ability to re-order the modifier groups within the item. It's too difficult to re-order all of the modifiers for each item if the merchant has 30+ modifier groups. For example the merchant needs the required modifiers to show before the others in the item.
2 votes -
Shift reports in Clover need to print detailed sales for the employee that include tip as well
I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts
1 vote -
***** is using a bundle software option where you can add your online marketing your online ordering and all these other features bundled fo
I have ***** reps in my area in Oklahoma City that are going around poaching my Clover merchants at restaurants because they’re able to keep all of the stuff inside ***** and offer it at a lower cost than what they’re paying to add on third-party apps with Clover these features include online ordering marketing online Accounting and all these other features is there a way that we can bundle these things to make it cost-effective for Clover and not have a whole bunch of third-party options.
1 voteThank you for submitting your Idea to UserVoice.
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Reporting by hour with items and categories
It would be incredibly helpful to have a report that shows how many items are sold per hour, broken down by product and category. This feature would allow merchants to easily identify their peak sales hours and understand which products perform best at different times of the day.
With this insight, businesses can make smarter decisions regarding staffing, promotions, and inventory planning.
5 votes -
Reports
When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report
5 votes -
Kitchen Printer Firing Delay options
Allow a configurable delay for firing to the Kitchen Printer when the option to print when Save or Pay is tapped to allow for declined payments.
3 votes -
Sub Catagories
We need sub catagories!!
3 votes -
Online Ordering 3rd party integration
Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.
6 votes -
Change online orders credited under specific employee
Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.
6 votes -
Online Ordering
Having the ability to have online happy hours or specialty menus for specific holidays
8 votes -
Pre-authorization
With the new Station Duo, when the customer inserts or taps their card, the pre-auth/pay window does not automatically show up on the station window allowing the client to pre-auth the card, it rquires extra input.
1 voteThank you for your feedback on the Station Duo pre-auth capabilities. Given the card slot is only available on the customer facing device we have explicitly designed the system to require an instruction from the merchant facing device to open a pre-auth and start the customer facing device to take payment. Currently, we are not planning any changes to this workflow.
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negative variable
I need a negative variable option so I can add Lotto Paid Out and Scratcher Paid Out because using the Pay Out app has too many steps and time consuming. We sell a lot of Lotto and Scratchers and payout winners. It needs to be show up on the register, because we would have to pay the person out first before they can buy more. It would be easier to ring them up at the same time and it would tell us how much they owe or how much they need to pay.
It would also work with dropping cash…
4 votes -
Scheduling holiday hours
for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering
6 votesThank you for submitting your Idea to UserVoice.
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Interface for creating future orders on employee side
As a bakery that takes pre-orders for future fulfillment, we need the ability to enter the customer name, and date and time of pickup in a way that can be sent with the ticket to a KDS. Tickets also need to be able to be sent to different departments within the bakery, cake, bread, etc. Finally each department needs to be able to view the future orders from a daily, weekly and monthly view for planning yields, expenses, etc.
1 vote -
Prevent Navigating Away from an Order without Selecting "Fire All"
We support a very busy bar that is concerned with preventing theft. They do over 2 million in sales a year, so preventing Bartenders & Servers from deleting an item from an order all together was considered too restrictive. Turning that option on had them ready to take Clover out the next day.
We currently have "Edit printed items without override" turned off for Servers & Bartenders in an attempt to limit theft. Unfortunately, this prevents the Bartenders from being able to select the + on a previously ordered item when a customer orders a 2nd or 3rd round of…
4 votes -
Orders
During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.
1 vote -
menu colors
Menu bottons should be able to have full colorful and color options need enlarged.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Cash Discount applies to Clover Gift Cards
Please add Clover Gift Cards as a tender option to apply the cash discount price. We want our gift card holders to pay the cash price
2 votesThank you for your feedback, we plan to deliver these capabilities in q1'26.
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Online Ordering Options
There Should Be More Online Ordering Options Offered For The Merchants Sake!
Example:
My Set Pickup Time Is For 25mins. This time Frame works about 80% of the time but what happens when you get a massive order in that takes up your whole kitchen space and is not able to be ready within 25mins?
Its already too late to change anything on my settings because the order came through with a pickup time of 25 mins. Now my staff and kitchen are screwed because clover doesn't offer the Merchant any options to either accept the orders or at least…
8 votes
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