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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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  • My feedback

556 results found

  1. The URL's on Clover receipts are so bad. I run into vendors so often that have HTTPS://WWW.NONE.COM/ -- why bother displaying that?!

    Why bother displaying HTTPS://WWW or the slash at the end of the URL?

    Can't it just be "restaurant.ca" or "RESTAURANT.CA" instead of HTTPS://WWW.RESTAURANT.CA/"?

    I've even seen receipts where the URL is split across two lines like this:

    "HTTPS://SOMETHINGCOFFEE.COM
    /"

    There's gotta be a better way. The HTTPS is not essential. The WWW is only essential in RARE situations, as the browser will almost always attempt to add the www if browsing to the TLD doesn't work.…

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  2. client would like to be able to choose which employees that can have tables transferred to them. right now, all employees show when transfer servers is selected.

    2 votes

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  3. We need the ability to + or repeat a fired item, without giving the access to void printed items. This is critical and has been voted up several times. PLEASE MAKE THIS AVAILABLE!

    2 votes

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  4. My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.

    2 votes

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  5. Can we have an on device report of the total covers for a day?

    2 votes

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  6. Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. Merchant has a food truck that drives to a different location every day. Currently the ability to change the address is not something that can be done instantly and so merchant is unable to inform his customer of his new location and the location of his foodtruck is not able to be seen by nearby customers on the clover consumer app because the location cannot be updated.

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  8. Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  9. Add sticky label font size change option. The current font is too small.

    2 votes

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  10. Hello,

    Would be great to program
    Flex to open cash drawer because this is a cheaper and more practical operation for drive thrus.

    2 votes

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    Planned  ·  0 comments  ·  Hardware  ·  Admin →
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  11. give us flexibility to change name for dine in and take out

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  12. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. Can you allow merchants to change the background color or add a background picture to their Clover online ordering website?

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  14. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. When we are beginning to run low on a product, it would be nice to turn off the item online only. A recent update took away the toggle that could disable the item online and now we can only mark it as out of stock across all menus. We'd like to turn off online first since we cannot clearly communicate low stock to online customers.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  16. We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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    Hello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!



  17. Currently, the colors are assigned automatically and aren't helpful. For example, a Hot drink option button would be HOT and we would choose blue buttons for Cold drinks.

    Also, we NEED two order tickets automatically printed. we have to waste too much time pressing more options and pressing print order.

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  18. During Extremely busy periods, line cooks and expediterts have a tendency to not pay attention to order type. Sometimes "To-Go" orders get plated and have to be replated in to-go containers.

    If order types could be color coded on the KDS displays, it would help distinguish between order types and minimize plating errors.

    2 votes

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  19. Recently the Happy Hour app disabled the feature that prevents the happy hour discount from being continued past normal happy hour times. For instance if someone orders a beer that is discounted a dollar before happy hour is over and the server then reorders the item using the "+" it continues the discount...the server now has to re-ring in the item in order for the item to be at its proper price.

    Happy Hour also does not let you disable it on a specific device. For instance if we have a party going on that should not receive the discount…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.

    This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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